304313196-4-23-2024-06-CC-THOO-D4SVEG-20240429162218

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304313196
Report Date: 04/23/2024
Date Signed: 04/23/2024 03:30:36 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/09/2024 and conducted by Evaluator Patricia Duron

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20240209152325

FACILITY NAME:	GUTIERREZ, SUSAN		FACILITY NUMBER:	304313196
ADMINISTRATOR:	GUTIERREZ, SUSAN		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(562) 719-3115
CITY:	FULLERTON	STATE: CA	ZIP CODE:	92832
CAPACITY:	14	CENSUS: 4	DATE:	04/23/2024
		UNANNOUNCED	TIME BEGAN:	02:40 PM
MET WITH:	Licensee Susan Gurierrez		TIME COMPLETED:	03:45 PM

ALLEGATION(S):

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Licensee is not present at the facility a sufficient amount of time during operating hours
Licensee leaves the daycare children in the care of minor children during absence from the facility

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Patricia Duron conducted an unannounced complaint visit to deliver the complaint findings. This is a continuation of the investigation initiated on 2/13/24, LPA met with Licensee, Susan Gutierrez and informed the licensee of the purpose of the visit. The director guided LPA on a tour of the facility and a census was taken. The overall census observed was 2 staff and 4 children.
A review of staff criminal clearance records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.
On 2/9/24 a complaint was filed with the Licensing office alleging (1) Licensee is not present at the facility a sufficient amount of time during operating hours (2) Licensee leaves the daycare children in the care of minor children during absence from the facility. Reporting Party (RP) stated licensee spends an extensive amount of time away from the childcare home running personal errands. RP stated the licensee leaves the daycare children at the home with her own children, who are also minors, while she's away.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Thuy Ho	TELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Patricia Duron	TELEPHONE: (714) 293-9465
LICENSING EVALUATOR SIGNATURE:	DATE: 04/23/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20240209152325

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: GUTIERREZ, SUSAN	FACILITY NUMBER: 304313196
	VISIT DATE: 04/23/2024

NARRATIVE

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During the course of investigation, LPA interviewed 2 staff members, 5 children and 2 parents, and reviewed records.

Regarding allegations (1) Licensee is not present at the facility a sufficient amount of time during operating hours.

LPA interviewed 2 staff members, 2 out of 2 staff stated they have not witnessed licensee not being present at the facility for a sufficient amount of time during operating hours. S1 stated licensee has left facility for appointments or pickups sometimes or licensee needs to go to the market. S1 stated licensee is usually gone for an hour for appointments or 10 to 15 minutes to pick up children from school. S2 stated licensee only leaves for a doctor appointment or the kids have an appointment for 1 hour, and when Licensee picks up the other children. Licensee leaves probably 3 or 4 times a month for appointments and everyday to pick up kids for about 15 minutes a day.

LPA interviewed 6 children, 6 out of 6 children stated they have not witnessed licensee not being present at the facility for a sufficient amount of time during operating hours.

Regarding allegations (2) Licensee leaves the daycare children in the care of minor children during absence from the facility.

LPA interviewed 2 staff members, 2 out of 2 staff stated they have not witnessed licensee leave daycare children in the care of minor children during absence from the facility. S1 stated children are never left alone when licensee is not present S1 stated, there is always an adult here with the children. S2 stated, there's always someone here, always an adult here.

LPA Duron interviewed 6 children. 6 out of 6 children stated they have never been left at facility without an adult.

LPA Duron interviewed 2 parents. All interviewed parents stated they did not have any concern with facility.

Based on the information gathered from LPAs’ interviews, observation, and the reviewing of records, there is insufficient evidence to corroborate the allegations:

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SUPERVISOR'S NAME: Thuy Ho	TELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Patricia Duron	TELEPHONE: (714) 293-9465
LICENSING EVALUATOR SIGNATURE:	DATE: 04/23/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2024

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20240209152325

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: GUTIERREZ, SUSAN	FACILITY NUMBER: 304313196
	VISIT DATE: 04/23/2024

NARRATIVE

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Licensee is not present at the facility a sufficient amount of time during operating hours. Licensee leaves the daycare children in the care of minor children during absence from the facility. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations did or did not occur in the day care facility, therefore the allegations are UNSUBSTANTIATED.

An exit interview was completed. The report was reviewed and discussed. Appeal Rights were provided. The facility representative was provided a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days. Any proposed changes to the physical plant, including telephone number, shall be immediately reported to the Department.

The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice of Site Visit” must be posted on or adjacent to the door.

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SUPERVISOR'S NAME: Thuy Ho	TELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Patricia Duron	TELEPHONE: (714) 293-9465
LICENSING EVALUATOR SIGNATURE:	DATE: 04/23/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2024

LIC9099 (FAS) - (06/04)

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