304313660-3-9-2023-06-CC-PMAA-CPSQ5S-20230310105225

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304313660
Report Date: 03/09/2023
Date Signed: 03/09/2023 03:36:43 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/27/2022 and conducted by Evaluator Archibaldo Silva

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20221227162150

FACILITY NAME:	MEHAWED, MANAL		FACILITY NUMBER:	304313660
ADMINISTRATOR:	MEHAWED, MANAL		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(714) 561-6412
CITY:	IRVINE	STATE: CA	ZIP CODE:	92612
CAPACITY:	14	CENSUS:	DATE:	03/09/2023
		UNANNOUNCED	TIME BEGAN:	11:50 AM
MET WITH:	Menal Mehawed		TIME COMPLETED:	01:30 PM

ALLEGATION(S):

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Licensee did not allow parent to enter and inspect the facility.

INVESTIGATION FINDINGS:

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LPAs Araceli Bootorabi and Archibaldo Silva met with Licensee, Manal Mehawed to deliver complaint findings. A review of facility Personnel Report Summary on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. Census was 10 including 7 preschool children and 3 infants in care with Licensee and one assistant at the time of visit.

LPAs Archibaldo and Araceli delivered the following findings for the complaint that was investigated by LPA Mila Quinto. Licensing Program Analyst (LPA), Mila Quinto conducted the investigation visit and documented to following findings.

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Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Archibaldo Silva	TELEPHONE: (510) 504-4954
LICENSING EVALUATOR SIGNATURE:	DATE: 03/09/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20221227162150

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: MEHAWED, MANAL	FACILITY NUMBER: 304313660
	VISIT DATE: 03/09/2023

NARRATIVE

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Facility representative was reminded that all adults 18 and over responsible for administration or direct supervision of staff, persons who provides care and supervision to children, and staff who have contact with children, including employees and volunteers and residents in the home, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption prior to initial presence in the day care. A civil penalty of $100.00 minimum/day up to $500.00 maximum per day/per person will be assessed if this regulation is violated.

The complainant alleged that the licensee did not allow a parent to enter and inspect the facility.

On 1/23/23, LPA conducted an interview with licensee and licensee’s assistant. According to the Licensee, Parent 1(P1) requested to observe child during daycare hours. However, licensee suggested to come on another day to observe when other daycare children are not present. This is to mitigate the spread of COVID. There was no disclosure from the licensee’s assistant.

On 1/23/23, LPA interviewed 5 children in care. No disclosures were made from the 4 children and LPA was not able to qualify 1 child.

On 12/28/2019 and 1/19/2023 respectively, LPA called 9 parents and interviewed 6 of the 9 parents. 2 parents disclosed licensee was not allowing parents to enter the home. According to Parent 1(P1), a request to observe during day care hours was denied; the licensee did not allow the patent into the daycare and gave an alternative to observe when children were not present. Parent 2 also disclosed that licensee does not allow parents to come in to observe during day care hours. No disclosures were made from 4 parents and LPA did not receive a return call from 3 parents.

Based on interviews conducted and licensee’s disclosure, the complaint alleging licensee did not allow parent(s) to enter and inspect the facility has been substantiated. A substantiated finding means that the complaint is substantiated and the allegation is valid because the preponderance of the evidence standard has been met.

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SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Archibaldo Silva	TELEPHONE: (510) 504-4954
LICENSING EVALUATOR SIGNATURE:	DATE: 03/09/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2023

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20221227162150

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: MEHAWED, MANAL	FACILITY NUMBER: 304313660
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 03/09/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 03/09/2023 Section Cited CCR 102419(a)(1)	1 2 3 4 5 6 7	(a)The licensee shall inform parents or authorized representatives of children in care of their rights, which include, but are not limited to, the following: (1) To enter and inspect the family child care home in accordance with Health and Safety Code Section 1596.857.	1 2 3 4 5 6 7	Licensee agrees to alllow parents into the facility to observe during child care hours.
	8 9 10 11 12 13 14	Based on interviews the licensee and parents, the licensee did not allow parents to come into the facility. Licensee did not comply with the section cited above which may pose a potential risk to the health and safety of children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Archibaldo Silva	TELEPHONE: (510) 504-4954
LICENSING EVALUATOR SIGNATURE:	DATE: 03/09/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2023

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20221227162150

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: MEHAWED, MANAL	FACILITY NUMBER: 304313660
	VISIT DATE: 03/09/2023

NARRATIVE

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The California Code of Regulations Title 22, Division 12, Sections 102419(a)(1) Parental and Authorized Representative's Rights is being cited on the attached LIC9099D.

The facility representative was informed that the 'Notice of Site Visit' must be posted on or adjacent to the door. Failure to post for 30 days will result in a civil penalty of $100.00. An exit interview was completed. The report was reviewed and discussed. Appeal Rights were discussed. The facility representative was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the licensing office within 15 business days.

END

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Archibaldo Silva	TELEPHONE: (510) 504-4954
LICENSING EVALUATOR SIGNATURE:	DATE: 03/09/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/09/2023

LIC9099 (FAS) - (06/04)

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