304370009-3-3-2025-06-CC-THOO-DEHURV-20250306144923

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370009
Report Date: 03/03/2025
Date Signed: 03/03/2025 10:21:06 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/16/2025 and conducted by Evaluator Karen Navar

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20250116104656

FACILITY NAME:	RED HILL MONTESSORI PRESCHOOL		FACILITY NUMBER:	304370009
ADMINISTRATOR:	WEERAKKODY, PADMINI		FACILITY TYPE:	850
ADDRESS:	13806 RED HILL AVENUE		TELEPHONE:	(714) 505-9293
CITY:	TUSTIN	STATE: CA	ZIP CODE:	92780
CAPACITY:	56	CENSUS: 22	DATE:	03/03/2025
		UNANNOUNCED	TIME BEGAN:	09:10 AM
MET WITH:	DIrector:Padmini, Weerakkody		TIME COMPLETED:	10:20 AM

ALLEGATION(S):

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Staff yell at day care child.
Staff use inappropriate language towards day care child.

INVESTIGATION FINDINGS:

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On 3/03/2025 at 9:10AM, Licensing Program Analyst (LPA), Karen Navar conducted an unannounced complaint inspection for the purpose of delivering findings. This is a continuation of a complaint inspection initiated on 1/16/2025.

Upon arrival LPA met with Director Padmini, Weerakkody and was led on a tour of the facility both inside and outside. At 9:10AM, LPA observed a total of 22 preschool children along with 3 staff participating in playground activities.

A review of the Facility Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:	DATE: 03/03/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20250116104656

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: RED HILL MONTESSORI PRESCHOOL	FACILITY NUMBER: 304370009
	VISIT DATE: 03/03/2025

NARRATIVE

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On 01/16/2025, the Orange County Child Care Office received a complaint alleging: 1) Staff yell at day care child. 2) Staff use inappropriate language towards day care child. Reporting Party (RP) stated that Child #1 (C1) got up to get water, and the teacher yelled at C1 and called them a “profanity pronoun.”

During the investigation, LPA toured the facility on 1/21/2025 and 1/29/2025, conducted 5 (five) staff interviews (S1-S5), 3 (three) qualified children’s interviews (C2-C4), obtained documents Red Hill Communication Sheet, Red Hill Montessori Enrollment Packet, LIC500 Personal Report, and Sign in and Out sheet.

During visits on 1/21/2025 and 1/292025 LPA observed teacher and child interactions. On 1/21/2025 visit was conducted during nap time. Classroom was quiet and staff were supervising some children asleep and some awake. During the visit on 1/29/2025 children were sitting in the carpet area and 1 staff was leading the children in a group activity and 1 staff was supporting children by redirecting them to the carpet area and helping them to get engaged with the activity. Staff and children then transitioned to a second classroom where children picked out an activity to work on. As children were participating in their activity, staff walked around assisting children who needed it. As staff were supporting children they were talking in a calm voice and at times bending over to assist children.

Regarding allegation “Staff yell at daycare child:”

LPA interviewed 5 staff and all 5 staff stated they have not witnessed or yelled at a child before, and that when children need redirection that they will get to eye level with the child and use a calm voice to help them problem solve. 2 of 3 children interviewed stated that teachers use quiet, not scary voices.

Regarding allegation “Staff use inappropriate language towards day care child:”

LPA interviewed 5 staff who stated that they know what “profanity language” is and that they have never used that language before and have not heard any staff use profanity language. 2 (two) of 3 (three) children interviewed stated that teachers do not use bad words.

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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:	DATE: 03/03/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2025

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 06-CC-20250116104656

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: RED HILL MONTESSORI PRESCHOOL	FACILITY NUMBER: 304370009
	VISIT DATE: 03/03/2025

NARRATIVE

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Director disclosed on 1/16/2025, a parent came and talked to director regarding S5 was using profanity against C1 and told C1 to go sit down. Director interviewed all staff members and all staff stated they have never heard any staff using profanity against any child. Director also disclosed the director, and the parent were reviewing the video footage dated 1/15/2025 and nothing was on the camera as the camera did not record the audio. On 1/16/2025, the mother returned to the facility with flowers and apologized to S5.

On 2/19/2025, LPA conducted parent interviews. LPA called 8 parents and LPA was able to interview 5. The 5 (five) parents interviewed did not divulge any information pertaining to the allegations.

Based on LPA observations, interviews, and records review, the preponderance of evidence standard has not been met. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations: Staff yell at day care child. Staff use inappropriate language towards day care child therefore, the allegations are UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with Director Padimini. The director was informed that the “Notice of Site Visit” must be posted on or adjacent to the door for 30 days. Failure to post will result in a Civil Penalty of a $100.00.

End of report.

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Karen Navar
LICENSING EVALUATOR SIGNATURE:	DATE: 03/03/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2025

LIC9099 (FAS) - (06/04)

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