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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304370032
Report Date: 04/14/2023
Date Signed: 04/14/2023 10:03:14 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/10/2023 and conducted by Evaluator Cindy Nguyen
COMPLAINT CONTROL NUMBER: 06-CC-20230410151709
FACILITY NAME:BILLIET CHILD DEVELOPMENT CENTERSFACILITY NUMBER:
304370032
ADMINISTRATOR:BILLIET, DEBRAFACILITY TYPE:
850
ADDRESS:272 SOUTH GLASSELL STREETTELEPHONE:
(714) 532-5020
CITY:ORANGESTATE: CAZIP CODE:
92866
CAPACITY:60CENSUS: 27DATE:
04/14/2023
UNANNOUNCEDTIME BEGAN:
08:20 AM
MET WITH:Director, Debra BillietTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Playground equipment is in disrepair.
INVESTIGATION FINDINGS:
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A complaint inspection was conducted on this date by Licensing Program Analyst (LPA) Cindy Nguyen. Met with the Director, Debra Billiet and informed the above allegation. Census was taken as follow: 27 preschool children and 5 staff members. LPA toured the facility inside and outside. During today's inspection staffing and capacity ratios were met. A review of staff criminal records indicates all facility staff or individuals who require caregiver background checks have received a criminal record clearance or exemption and a child abuse index clearance.

On 04/10/23 a complaint was filed with the Licensing Office. Complainant alleged the facility swing on the playground was not safe.

Continued on Page 9099C
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Cindy NguyenTELEPHONE: (714) 296-3608
LICENSING EVALUATOR SIGNATURE:

DATE: 04/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 06-CC-20230410151709
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: BILLIET CHILD DEVELOPMENT CENTERS
FACILITY NUMBER: 304370032
VISIT DATE: 04/14/2023
NARRATIVE
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Page 9099C

Based on LPA observations and the inspection of the outdoor activity space, the swing is held up with wooden posts that were swaying back and forth. LPA observed a bold that is supposed to be attached to the post but when the swing is in motion the bold just slides in and out of the posts. LPA took pictures of swing set. The facility failed to ensure the playground equipment is safe for the children in care. The preponderance of evidence standard has been met; therefore, the above allegation is found to be substantiated. California Code of Regulations, Title 22 101238.2 (d)(1) Outdoor Activity Space is being cited on the attached LIC 9099D.

Exit interview was conducted with Director, Debra Billiet. Report reviewed and discussed. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Appeal rights provided and explained. The director was provided a copy of their appeal rights (LIC 9058 12/16) and their signature on this form acknowledges receipt of these rights.
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Cindy NguyenTELEPHONE: (714) 296-3608
LICENSING EVALUATOR SIGNATURE:

DATE: 04/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 06-CC-20230410151709
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: BILLIET CHILD DEVELOPMENT CENTERS
FACILITY NUMBER: 304370032
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/14/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/21/2023
Section Cited
CCR
101238.2(d)(1)
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101238.2 Outdoor Activity Space (d) The surface of the outdoor activity space shall be maintained: (1) In a safe condition for the activities planned. This requirement is not met as evidenced by:
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Swings were made inoperable during the visit. Director agrees to submit pictures of correction to CCL by due date 4/21/23.
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Based on observation, inspection of the outdoor activity space and interview with director, the director failed to maintain a safe condition for the activities planned. This poses a potential safety risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Cindy NguyenTELEPHONE: (714) 296-3608
LICENSING EVALUATOR SIGNATURE:

DATE: 04/14/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3