304370078-2-28-2020-06-CC-PMAA-BMMPHA-20200312111934

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370078
Report Date: 02/27/2020
Date Signed: 02/28/2020 10:15:29 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/08/2020 and conducted by Evaluator Jordann Nelson

COMPLAINT CONTROL NUMBER: 06-CC-20200108141554

FACILITY NAME:	SLATER MONTESSORI ACADEMY		FACILITY NUMBER:	304370078
ADMINISTRATOR:	KRISTA HOADLEY		FACILITY TYPE:	850
ADDRESS:	10316 SLATER AVENUE		TELEPHONE:	(714) 962-2799
CITY:	FOUNTAIN VALLEY	STATE: CA	ZIP CODE:	92708
CAPACITY:	96	CENSUS: 55	DATE:	02/27/2020
		UNANNOUNCED	TIME BEGAN:	01:45 PM
MET WITH:	Elizabeth Fearn Site Director		TIME COMPLETED:	02:15 PM

ALLEGATION(S):

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Facility not following food menu
Children are not provided sufficient quantity of food
Children are not provided quality of food

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Jordann Nelson conducted a complaint investigation regarding the above allegations. LPA met with the site director who guided LPA Nelson on a tour of the center.9 Staff and 55 children were present at the time of the visit.

A review of the Facility Personnel Summary on 02/27/2020 indicates that all staff have criminal background clearance check clearances and are properly associated to the center.

The complaint alleged Children are not provided a sufficient quantity or quality of food.

During the investigation, LPA reviewed the menus and observed the meal preparation areas. LPA Nelson also observed the children at lunch time and conducted interviews about their experiences with the food served.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Jordann Nelson	TELEPHONE: (714) 743-8228
LICENSING EVALUATOR SIGNATURE:	DATE: 02/27/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20200108141554

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: SLATER MONTESSORI ACADEMY	FACILITY NUMBER: 304370078
	VISIT DATE: 02/27/2020

NARRATIVE

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Allegation: Facility not following food menu
Interviews were conducted with children, parents and staff. LPA Nelson On 01/10/2020 reviewed the food menu and the food being served and confirmed that it was consistent with what was being served. It was revealed that during the interviews conducted with some staff and the director that food items can be substituted at various points in time.

Allegation: Children are not provided sufficient quantity of food
Interviews were conducted with five children, parents center staff and the center director.
The children provided various statements about the food. LPA Nelson saw that there was 2 gallons of milk in the refrigerator this was confirmed on01/10/2020 and on02/20/2020. The children interviewed could not explain what was bad or good about the food that they ate. Some children enjoyed some items while others did not enjoy eating certain foods some children wanted more sweets verses vegetable options. Parents were interviewed at random and did not have any concerns regarding the food. There was an adequate quantity of food and ample snacks provided and being served on an ongoing basis.

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Jordann Nelson	TELEPHONE: (714) 743-8228
LICENSING EVALUATOR SIGNATURE:	DATE: 02/27/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2020

LIC9099 (FAS) - (06/04)

Page: 3 of 4

Control Number 06-CC-20200108141554

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: SLATER MONTESSORI ACADEMY	FACILITY NUMBER: 304370078
	VISIT DATE: 02/27/2020

NARRATIVE

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Allegation: Children are not provided quality of food
The staff and the center director were interviewed and stated that offering a greater variety of food options is better to help the children develop their taste buds. LPA Nelson did not observe any molded food molded bread. LPA Nelson did observe that the food prep area does not have a stove or oven setup rather a warming station. The full sheet warming station is comprised of two racks whereby the food is placed on each rack which utilizes a chafing fuel canister to keep the food warm. The center director stated that the food cannot be too hot to prevent the children from burning their tongues during consumption. LPA Nelson observed the children at lunch time eating food from home and just a few children eating food that was provided a balanced meal of vegtables,protein and fruit sufficient quality.

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Jordann Nelson	TELEPHONE: (714) 743-8228
LICENSING EVALUATOR SIGNATURE:	DATE: 02/27/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2020

LIC9099 (FAS) - (06/04)

Page: 2 of 4

Control Number 06-CC-20200108141554

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: SLATER MONTESSORI ACADEMY	FACILITY NUMBER: 304370078
	VISIT DATE: 02/27/2020

NARRATIVE

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Based on interviews conducted and conflicting information regarding the trpe of food an the manner the food is served and provided although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was completed. The report was reviewed and discussed. Appeal Rights were discussed. The facility representative was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days. The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice of Site Visit” must be posted on or adjacent to the door. Failure to post for 30 day will result in a Civil Penalty of $100.00.

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Jordann Nelson	TELEPHONE: (714) 743-8228
LICENSING EVALUATOR SIGNATURE:	DATE: 02/27/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2020

LIC9099 (FAS) - (06/04)

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