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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304370078
Report Date: 12/21/2022
Date Signed: 12/22/2022 10:25:59 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/13/2022 and conducted by Evaluator Patricia Duron
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20221013140446
FACILITY NAME:SLATER MONTESSORI ACADEMYFACILITY NUMBER:
304370078
ADMINISTRATOR:KRISTA HOADLEYFACILITY TYPE:
850
ADDRESS:10316 SLATER AVENUETELEPHONE:
(714) 962-2799
CITY:FOUNTAIN VALLEYSTATE: CAZIP CODE:
92708
CAPACITY:96CENSUS: 15DATE:
12/21/2022
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Krista Hoadley, Director TIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Staff handled day care child(ren) in a rough manner.
Staff yelled at day care child(ren).
Staff left disinfectant in a location accessible to child(ren).
Staff did not provide adequate meal service to child(ren).

INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Patricia Duron conducted an unannounced complaint visit to
deliver the complaint findings. LPA met with director, Krista Hoadley. Census was taken in individual
classrooms. The overall census observed was 4 staff and 15 children. A review of staff criminal
clearance records on this date indicates that all facility staff or other individuals who require
caregiver background checks have received criminal record and child abuse index clearances
or exemptions.

On 10/13/2022 a complaint was filed with the Licensing office stating a staff handled day care
child(ren) in a rough manner. Staff yelled at day care child(ren). Staff left disinfectant in a
location accessible to child(ren). Staff did not provide adequate meal service to child(ren).

Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Patricia DuronTELEPHONE: (714) 293-9465
LICENSING EVALUATOR SIGNATURE:

DATE: 12/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/21/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 06-CC-20221013140446
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: SLATER MONTESSORI ACADEMY
FACILITY NUMBER: 304370078
VISIT DATE: 12/21/2022
NARRATIVE
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On 10/18/2022 LPA Duron and LPM Ho interviewed 6 staff members and no disclosures were
made by any staff members regarding the above allegations. All interviewed staff members
denied witnessing any staff handle day care children in a rough manner. Staff members denied
witnessing any staff yelling at day care children. Staff confirmed bleach water was used to
disinfect toys due to hand, foot and mouth disease, but the disinfectants were never accessible
to children in care. Staff members denied staff not providing adequate meal service to children,
staff stated children have plenty of food to eat, and never state they are still hungry.

On 10/18/2022, LPA Duron interviewed 3 children, no disclosures were made by any children.
All interviewed children stated they like their teachers.

On 10/28/2022 LPA Duron contacted four parents by phone and was able to interview two
parents. All interviewed parents stated they did not have any concern with facility.
Based on the information gathered from LPAs’ interviews, observation, and reviewing records,
there is insufficient evidence to corroborate the allegations of staff handling children in rough
manner, staff yelling at children in care, staff leaving disinfectants accessible to children in care,
or staff not providing adequate meal service to children. Although the allegations may have
happened or are valid, there is not a preponderance of evidence to prove the allegations did or
did not occur in the day care facility, therefore the allegations are unsubstantiated.

An exit interview was completed. The report was reviewed and discussed. Appeal Rights were
provided. The facility representative was provided a copy of their appeal rights and their
signature on this form acknowledges receipt of these rights. All appeals must be in writing and
received by the Licensing office within 15 business days. Any proposed changes to the physical
plant, including telephone number, shall be immediately reported to the Department.

Page 2 of 2. End of Report.
SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Patricia DuronTELEPHONE: (714) 293-9465
LICENSING EVALUATOR SIGNATURE:

DATE: 12/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/21/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/13/2022 and conducted by Evaluator Patricia Duron
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20221013140446

FACILITY NAME:SLATER MONTESSORI ACADEMYFACILITY NUMBER:
304370078
ADMINISTRATOR:KRISTA HOADLEYFACILITY TYPE:
850
ADDRESS:10316 SLATER AVENUETELEPHONE:
(714) 962-2799
CITY:FOUNTAIN VALLEYSTATE: CAZIP CODE:
92708
CAPACITY:96CENSUS: 15DATE:
12/21/2022
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Krista Hoadley, Director TIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Staff left day care child(ren) without supervision.

INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Patricia Duron conducted an unannounced complaint visit to deliver the complaint findings. LPA met with director Krista Hoadley. Census was taken in individual classrooms. The overall census observed was 4 preschool staff and 15 preschool children. A review of staff criminal clearance records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 10/13/2022 a complaint was filed with the Licensing office stating a staff left a day care child without supervision. Complainants stated the following: A child was accidentally locked in the kitchen alone.

Page 1 of 2.


Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Patricia DuronTELEPHONE: (714) 293-9465
LICENSING EVALUATOR SIGNATURE:

DATE: 12/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/21/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 06-CC-20221013140446
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: SLATER MONTESSORI ACADEMY
FACILITY NUMBER: 304370078
VISIT DATE: 12/21/2022
NARRATIVE
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On 10/18/2022, LPA Duron and LPM Ho interviewed 5 staff members. During the interview, Staff #1 (S1) stated about a month ago, when outside eating lunch, S1 went inside the kitchen to get something, Child #1 (C1) walked in behind S1. S1 didn’t realize C1 came into the kitchen. S1 came back out and closed the kitchen door. S1 then heard whimpering. Both S1 and S2 saw C1 at the kitchen window and S2 went in the kitchen to get C1. S1 stated C1 was left in the kitchen for about 30 seconds. S2 also disclosed witnessing C1 was left in the kitchen for less than a minute. S2 stated about 3 weeks ago, S1 went into the kitchen to get something and closed the door behind S1. S2 heard crying and saw C1 was in the kitchen by the window crying. S3 just came back from break and was outside with S1 and S2 during lunch time. S3 heard crying. S3 saw S2 opened the kitchen door and C1 was inside the kitchen crying. S3 stated C1 was left in the kitchen for about 1 minute.

During the investigation, LPA Duron and LPM Ho interviewed 3 children, no disclosures were made by any children. LPA Duron contacted four parents by phone and was able to interview two parents. All interviewed parents stated they did not have any concern with facility.

Based on information gathered from LPA’s interviews, the preponderance of evidence standard has been met, therefore the above allegations is found to be Substantiated. California Code of Regulations, Title 22, Division 12, Chapter 1 Section 101229(a)(1) Responsibility for Providing Care and Supervision is being cited on the attached LIC 9099D. Please refer to attached 9099D for documentation of deficiencies.LPA Patricia Duron informed Director, Krista Hoadley that this report date 12/21/22 document(s) one Type A citation which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.

LPA Patricia Duron informed the Director, Krista Hoadley to provide a copy of this licensing report dated 12/21/22 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

An exit interview was completed. The report was reviewed and discussed. Appeal Rights and deficiencies were discussed. The facility representative was provided a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days. Any proposed changes to the physical plant, including telephone number, shall be immediately reported to the Department. Page 2 of 2. End of Report.

SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Patricia DuronTELEPHONE: (714) 293-9465
LICENSING EVALUATOR SIGNATURE:

DATE: 12/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/21/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 06-CC-20221013140446
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: SLATER MONTESSORI ACADEMY
FACILITY NUMBER: 304370078
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/21/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
12/21/2022
Section Cited
CCR
101229(a)(1)
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101229(a)(1) (a)The licensee shall provide care and supervision as necessary to meet the children's needs.(1)No child(ren) shall be left without the supervision of a teacher at any time...Supervision shall include visual observation. This requirement is not met as evidenced by:
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Director agreed to submit a plan of correction by POC due on January 13, 2022 with a training on how staff will supervise all children at all times. Director also agreed to submit a document with signatures of all employees that attended training, and will submit the plan to LPA by POC January 13, 2022.
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Based on LPA’s interviews, three staff members disclosed C1 was left in the kitchen unsupervised for about 1 minute. This poses an immediate safety risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Patricia DuronTELEPHONE: (714) 293-9465
LICENSING EVALUATOR SIGNATURE:

DATE: 12/21/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/21/2022
LIC9099 (FAS) - (06/04)
Page: 5 of 5