During the course of investigation, LPA interviewed 3 staff members, 4 parents and 5 children.

During the staff interviews, Staff 1 (S1), denied any of the staff threaten, belittles children. When asked if a parent has complained about any of the staff, S1 disclosed a parent complained about S3. They said S3 isn’t nice, but S1 hasn’t observed that, sometimes kids don’t like certain teachers. The children have told S1 how they feel about S3; they say S3 is mean but S1 thinks it’s because S3 makes them do work like reading and the kids don’t like that. S1 thinks they like S3, but they don’t like that S3 makes them work. S1 stated “The discipline policy for school-age children is normally we talk to the children, we give them 3 warnings and then they have to write lines, like “I will not…” only like 10 or 3 lines. The school’s cell phone policy is that the phones are only for research and music other than that only for their personal time. The staff are not allowed to use them for personal use during working hours.” S1 stated that S1 has sent out memos because S1 has seen staff using their phones when they should be supervising the children and have given them warnings. S1 disclosed having to talk to S3 about using phone while supervising children. S1 also disclosed allowing S3’s relative who is 5 years old to attend the school-age field trip with S3.
Staff #2 (S2) stated S2 has not been working the with the school-age children very long. S2 denied that S2 or any other staff speak inappropriately, belittle, or threaten the children. S2 said sometimes the school-age children complain that S3 is mean. S2 doesn’t know if it’s because S3 is different from their previous teacher who was so nice. The children sometimes took advantage of their previous teacher so S2 doesn’t know if it’s because S3 follows through with rules. S2 stated the school’s phone policy is that the staff are not allowed to be on phones when the staff are supervising the children. The staff can use the phone on their own time. S2 denied using S2’s phone during working hours and has not seen any other staff either. S2 stated S2 is alone with the children so S2 doesn’t know if other staff use their phones. S2 denied knowing of a preschooler joining the school-age field trip and said S2 only helped with driving. Page 2 of 4

4 of 6 parents were interviewed, 1 out 6 parents stated their child complains about S3. 3 of 6 parents interviewed had no issues or concerns with the daycare.

LPA interviewed 5 children. 4 out of 5 children made disclosures about S3. Child #1 (C1) stated S3 has changed and has been nicer, before S3 was more mean and would not say things nicely. S3 would talk to the children with attitude and disrespect. If a kid is not listening S3 would tell the Director or have them write lines. S3 would talk to the children like S3 is mad and with a lot of disrespect. S3 yells at the kids, S3’s facial expressions are mad and doesn’t say it nicely the first time S3 talks to the kids, S3 first goes to angry.

Child #2 (C2) stated S3 is so-so. In the summertime, there was a lot of problems with the girls. S3 was just really unfair. S3 doesn’t like it when the kids talk back. S3 wouldn’t do much with the kids. S3 repeated a lot of crafts activities. C2 said if a kid is not listening S3 would warn them and take the activity away or separate them and sometimes yells at them. C2 said S3 would always be on S3’s phone. When asked about S2, C2 said no S2 is not always on the phone, S2 is always helping and doing activities with the kids. If S2 did use the phone it was to check answers for homework. S3 can be nice and other times, S3 can be really unfair. Child #4 (C4) disclosed S3 can be so-so. Sometimes S3 can be really mean and sometimes S3 is really nice. If a kid is not listening, S3 would yell at them or not let them play outside. S3 is not fair. S3 uses S3’s phone when watching the kids and S2 just uses the phone for activities. Some days S3 is really mean and other days nice. Sometimes the kids tell the Director about S3 and S3 acts like S3 doesn’t know what they are talking about. Page 3 of 4

Based on LPA’s interviews and record review, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1 Section 101223(a)(3) Personal Rights and 101161 (a) Limitations on Capacity, and 101229(a)(1) Responsibility for Providing Care and Supervision; two Type Bs and one Type A are being cited on the attached LIC LIC9099D. Please refer to attached LIC9099D for documentation of deficiencies.