304370349-7-18-2019-06-CC-JHAN-BFGVEJ-20190828162224

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370349
Report Date: 07/18/2019
Date Signed: 07/18/2019 10:16:34 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/21/2019 and conducted by Evaluator Andrea Taylor

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20190621122242

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	304370349
ADMINISTRATOR:	LEIGH, SUMMER		FACILITY TYPE:	830
ADDRESS:	2515 E. SOUTH STREET		TELEPHONE:	(714) 774-5141
CITY:	ANAHEIM	STATE: CA	ZIP CODE:	92806
CAPACITY:	20	CENSUS: 15	DATE:	07/18/2019
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Summer Leigh-Director		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Staff member handled child roughly and Staff yells at child

INVESTIGATION FINDINGS:

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The purpose of this inspection was to conduct a Complaint Investigation of the facility. On 6/21/19 a complaint was filed with the Licensing office. Census was taken in individual classrooms. The overall census observed was 5 staff, 15 infants, assistant director and director. A review of staff criminal clearance records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.
LPA Taylor conducted an initial visit on 6/26/19 during which LPA interviewed 9 staff and reviewed records. During today's inspection LPA Taylor interviewed 1 staff and delivered findings.

LPA Taylor interviewed staff there was no disclosure of a staff member handling any child roughly or yelling at child.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Andrea Taylor	TELEPHONE: (714) 703-2820
LICENSING EVALUATOR SIGNATURE:	DATE: 07/18/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20190621122242

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: KINDERCARE LEARNING CENTER	FACILITY NUMBER: 304370349
	VISIT DATE: 07/18/2019

NARRATIVE

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An exit interview was completed. The report was reviewed and discussed. Appeal Rights were discussed. The facility representative was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days.

The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00.

AAP: https://www.healthychildren.org/English/ages-stages/baby/sleep/Pages/A-Parents-Guide-to-Safe-Sleep.aspx
NIH: https://safetosleep.nichd.nih.gov/safesleepbasics/environment/room/text_alternative
Safe to Sleep Campaign: https://safetosleep.nichd.nih.gov/materials

· Always place infants on their backs for sleeping
· Use only a tight-fitting sheet on the crib or play yard mattress
· Do not hang any items from the crib or above the crib
· Keep all items, including blankets, out of the crib or play yard
· Pacifiers may be used as long as they do not have items attached to them
· Infants should not be swaddled or have any items covering them while sleeping
· The temperature of the room should be comfortable enough for an adult to wear a t-shirt and not be too hot or too cold

SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Andrea Taylor	TELEPHONE: (714) 703-2820
LICENSING EVALUATOR SIGNATURE:	DATE: 07/18/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2019

LIC9099 (FAS) - (06/04)

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