304370495-4-25-2023-06-CC-THOO-CRJQ9F-20230505115816

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370495
Report Date: 04/25/2023
Date Signed: 04/25/2023 04:33:14 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/07/2023 and conducted by Evaluator Pat Rivas

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20230307150501

FACILITY NAME:	IRVINE MONTESSORI SCHOOL		FACILITY NUMBER:	304370495
ADMINISTRATOR:	CABRERA, RUBY		FACILITY TYPE:	850
ADDRESS:	17575 CARTWRIGHT ROAD		TELEPHONE:	(949) 752-7217
CITY:	IRVINE	STATE: CA	ZIP CODE:	92614
CAPACITY:	197	CENSUS: 8	DATE:	04/25/2023
		UNANNOUNCED	TIME BEGAN:	07:50 AM
MET WITH:	Ruby Cabrera		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

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Facility operating out of ratio
Staff do not inspect children for illness
Facility is not maintained clean
Facility is malodorous

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) P Rivas conducted a follow up complaint visit to continue investigating the above allegations and render findings. LPA initially met with Ms. Iris Yim and was later met by Director, Ruby Cabrera.
Upon arrival there were 3 children in Rm#5 with one teacher, Toddler 1(toddler option) had 2 teachers and 4 children, Rm Pre-k 3 had 5 children and one teacher.

Facility Personnel Report Summary via Guardian on this date indicates all adults , or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

The Regional Office received a complaint on 03/07/2023 alleging; 1)Facility operating out of ratio 2)Staff do not inspect children for illness 3)Facility is not maintained clean 4)Facility is malodorous

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Rina Lopez	TELEPHONE: (714) 703-2808
LICENSING EVALUATOR NAME: Pat Rivas	TELEPHONE: 714-703-2800
LICENSING EVALUATOR SIGNATURE:	DATE: 04/25/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20230307150501

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: IRVINE MONTESSORI SCHOOL	FACILITY NUMBER: 304370495
	VISIT DATE: 04/25/2023

NARRATIVE

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The complaint investigation consisted of records review, facility inspection on 03/10/2023 and 04/25/23 interviews with 7 staff on 03/10/23 and interviews with 5 out of 10 parents were conducted.

In reference to the allegation that the Facility is operating out of ratio; LPA was unable to corroborate allegation. Interview with 5 out of 10 parents did not divulge any information regarding ratios, 5 out of 10 parents did not return LPAs calls. LPA conducted an initial visit on 03/10/23 and found facility in compliance with ratios. During today's inspection facility was operating within ratios. During confidential interviews it was stated that facility has been out of ratio but could not provide specific dates or times. Interview with 5 out of 7 staff interviewed indicated that ratios are maintained since Director and Adm Assist have had to help with ratios. Interview with Director indicates, they have not been out of ratio since she steps into the classrooms when needed, the company has sister facilities from which they can obtain staff, and have obtained staff to assist. Based on LPAs observations, interviews conducted, LPA was unable to corroborate the above allegation.

In reference to the allegation that Staff do not inspect children for illness; LPA could not corroborate the allegation. Interview with 5 out of 10 parents did not divulge any information regarding children's illnesses, 5 out of 10 parents did not return LPAs calls. Interviews with 7 out of 7 staff interviewed indicated that staff do monitor children for illnesses. Interview with Director indicated that the staff are to call her when they suspect a child is ill. After which she goes into the classroom takes the child's temperature, if child does not have a fever, or runny nose, and no other symptoms indicating illness Director will advise staff to keep monitoring child. However, if a child does have a fever or green mucous plus other symptoms a call is made to the parent to have child picked up. Per their handbook children are to be picked up within one hour. Director denies that any child with a fever of 103 degrees has stayed in the facility for over 5 hours. During confidential interviews it was stated that staff advise Administration of illness but Director does not send children home stating that there is no fever after taking temperature/wellness check. Based on LPAs observations, interviews conducted, LPA was unable to corroborate the above allegation.

SUPERVISOR'S NAME: Rina Lopez	TELEPHONE: (714) 703-2808
LICENSING EVALUATOR NAME: Pat Rivas	TELEPHONE: 714-703-2800
LICENSING EVALUATOR SIGNATURE:	DATE: 04/25/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2023

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20230307150501

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: IRVINE MONTESSORI SCHOOL	FACILITY NUMBER: 304370495
	VISIT DATE: 04/25/2023

NARRATIVE

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In reference to the allegation that Facility is not maintained clean; LPA could not corroborate allegation. LPA conducted facility inspection on 03/10/23 and 04/25/23 each date facility was maintained clean. Interview with 5 out of 10 parents did not divulge any information regarding facility's cleanliness, 5 out of 10 parents did not return LPAs calls. Interview with 5 out of 7 staff indicated the facility is maintained clean. LPA was provided with invoice showing vents are maintained. Interview with Director indicates that they have two janitorial services for the facility. One services comes in once a month for a deep cleaning of the bathrooms. Director indicates the second janitorial service comes once a week and they are to clean and mop floors and sinks and bathrooms. Director further indicates teachers are to swiffer the floors, clean tables and toys and take out the trash. Director stated that equipment and supplies are provided to clean rooms, including but not limited to bags, gloves, simple green, liners, paper towels, swiffer pads, cleaning rags. Director stated that cleaning is to be done as to not interfere with care and supervision of children. During confidential interviews it was stated that facility is dusty. Based on LPAs observations, interviews conducted, records reviewed, LPA was unable to corroborate the above allegation.

In reference to the allegation that Facility is malodorous; LPA could not corroborate allegation. LPA conducted facility inspection on 03/10/23 and 04/25/23 each date facility was not malodorous. Interview with 5 out of 10 parents did not divulge any information regarding facility's cleanliness or smell, 5 out of 10 parents did not return LPAs calls. Interview with 5 out of 7 staff indicated that facility was not malodorous. Interview with Director indicated that staff throw out dirty diapers after a round of diapers have been changed or if a diaper has feces the bag will be thrown out as soon as possible. Staff are to call up front to advise that dirty diaper needs to be picked up. During confidential interviews it was stated that facility is malodorous due to diaper changes.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated.

An exit interview was conducted with Ms. Cabrera. Appeal Rights were explained. The Director was provided a copy of appeal rights (LIC 9058) 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the Regional Manager to the address listed.

SUPERVISOR'S NAME: Rina Lopez	TELEPHONE: (714) 703-2808
LICENSING EVALUATOR NAME: Pat Rivas	TELEPHONE: 714-703-2800
LICENSING EVALUATOR SIGNATURE:	DATE: 04/25/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2023

LIC9099 (FAS) - (06/04)

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