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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304370500
Report Date: 08/30/2023
Date Signed: 08/30/2023 11:00:58 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/28/2023 and conducted by Evaluator Romelia M Castanon
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20230628133734
FACILITY NAME:FIRST CHRISTIAN PIERSIDE PRESCHOOLFACILITY NUMBER:
304370500
ADMINISTRATOR:MCCLELLAN, JENNIFER M.FACILITY TYPE:
850
ADDRESS:1209 MAIN STREETTELEPHONE:
(714) 536-4111
CITY:HUNTINGTON BEACHSTATE: CAZIP CODE:
92648
CAPACITY:110CENSUS: 0DATE:
08/30/2023
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Director Jenn McClellanTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Personal Rights
INVESTIGATION FINDINGS:
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On 08/30/2023, Licensing Program Analyst (LPA) Romy Castanon made an unannounced visit to the facility to deliver findings of a complaint that was received at the Orange County Regional Child Care Program Office. LPA met with Director Jenn McClellan and explained the reason for today’s visit. Facility was closed at the time of LPA’s visit for summer break. There were no children observed.
A review of the Facility Personnel Report Summary on 08/30/2023 indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 06/28/2023, the Regional Office received a complaint report alleging staff hit child in care. Complaint stated on 09/21/2022, Child #1 (C1) informed Reporting Party (RP) that Staff #1 (S1) hit them on the head with a toy car. C1 also mentioned that S1 was angry and wanted to be happy. LPA interviewed RP on 08/16/2023. RP stated on 09/22/2022, they spoke to Director Jenn McClellan to request a meeting with S1. RP met with S1 in the large multipurpose area of the facility and informed them of the allegation. (Continue to Page 2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Rina LopezTELEPHONE: (714) 795-0859
LICENSING EVALUATOR NAME: Romelia M CastanonTELEPHONE: (714) 743-8565
LICENSING EVALUATOR SIGNATURE:

DATE: 08/30/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 06-CC-20230628133734
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: FIRST CHRISTIAN PIERSIDE PRESCHOOL
FACILITY NUMBER: 304370500
VISIT DATE: 08/30/2023
NARRATIVE
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Page 2

RP stated C1 repeated the claim that evening. RP messaged Director and set a meeting with Director, Family Life Director Bonnie Worthen (FD), S1 and Parent #1. During the meeting on 09/23/2022, RP requested for C1 to be moved to another classroom. C1 was moved to another classroom on 09/26/2022. RP rescinded LPA’s invitation to interview C1.

During LPA’s initial visit on 06/29/2023, LPA interviewed Family Life Director Worthen (FD) and 4 staff members. Director and FD stated they conducted an internal investigation and suspended S1 pending the outcome of the investigation. On 10/02/2022, FD concluded the investigation and notified RP via email that their claim was not corroborated.

On 08/18/2023, LPA interviewed 2 additional staff members for a total of 6, including S1. During the staff interviews, 6 out of 6 staff were able to state the facility’s discipline policies and provided examples of positive methods. 6 out of 6 staff listed the responsibilities of being a mandated reporter. 6 out of 6 staff denied ever seeing any employee at the facility become physically aggressive toward the children. Notably, S1 denied ever exhibiting physical aggression toward any child including C1.

On 08/18/2023 LPA interviewed 3 children, but one child was not qualified. 2 out of 2 children did not make any disclosures pertaining to the complaint allegation. LPA was not granted permission to interview C1.

LPA attempted to interview 7 parents, but 4 parents were unavailable and did not return LPA’s call. 3 out of 3 parents provided positive feedback regarding the facility staff. Parents did not disclose any pertinent information related to the complaint allegation.

Based on LPA’s interviews conducted with RP, Director, FD, S1, 6 staff members including S1, 2 children and 3 parents, the allegation staff hit child in care may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview was conducted with Director Jenn McClellan. The Notice of Site Visit was posted. Facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalty of $100. Director was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights.

(End of Report)

SUPERVISOR'S NAME: Rina LopezTELEPHONE: (714) 795-0859
LICENSING EVALUATOR NAME: Romelia M CastanonTELEPHONE: (714) 743-8565
LICENSING EVALUATOR SIGNATURE:

DATE: 08/30/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2023
LIC9099 (FAS) - (06/04)
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