304370604-9-15-2023-06-CC-JHAN-CVTSKX-20230919135727

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370604
Report Date: 09/15/2023
Date Signed: 09/15/2023 02:21:50 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2023 and conducted by Evaluator Anna Francesca Chan

COMPLAINT CONTROL NUMBER: 06-CC-20230814085118

FACILITY NAME:	YELLOW BRICK PRESCHOOL & CHILD CARE CENTER, THE		FACILITY NUMBER:	304370604
ADMINISTRATOR:	LARA, CANDICE		FACILITY TYPE:	830
ADDRESS:	5475 E. LA PALMA AVE. STE.#102		TELEPHONE:	(714) 779-8273
CITY:	ANAHEIM HILLS	STATE: CA	ZIP CODE:	92807
CAPACITY:	30	CENSUS: 16	DATE:	09/15/2023
		UNANNOUNCED	TIME BEGAN:	01:30 PM
MET WITH:	Assistant Director Liliana Gurrola		TIME COMPLETED:	02:15 PM

ALLEGATION(S):

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Teacher-Child Ratio
Care Supervision - Staff not properly supervising napping children

INVESTIGATION FINDINGS:

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On 9/15/23 Licensing Program Analyst (LPA), Anna Chan conducted an unannounced complaint investigation visit to the facility to deliver the findings for the above allegations. This is a continuation of the investigation initiated on 8/16/23. Upon arrival, LPA met with Assistant Director Liliana Gurrola. At 1:30pm the Asst director guided LPA on a tour of the facility and a census was taken. There was a total of 16 infant children and 5 staff. Some infants were napping and some infants were starting to wake up when LPA arrived at the facility.
A review of facility Personnel Report Summary on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.
The Department received a complaint on 08/14/2023 alleging (1) Staff are operating out of ratio and (2) Staff are not properly observing children during nap time.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Anna Francesca Chan	TELEPHONE: (818) 216-9775
LICENSING EVALUATOR SIGNATURE:	DATE: 09/15/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20230814085118

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: YELLOW BRICK PRESCHOOL & CHILD CARE CENTER, THE	FACILITY NUMBER: 304370604
	VISIT DATE: 09/15/2023

NARRATIVE

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During the investigation LPA Chan interviewed staff. On 8/16/23 LPA interviewed 5 staff and all 5 staff have similar responses when asked about staff out of ratio. Staff 1 (S1) stated they do name to face count for ratio. The director makes sure teacher-child ratio is maintained. Staff 2 (S2) stated they are always over staffed and maintain the name to face count on the clip board. Staff 3 (S3) stated they are always in ratio and makes sure staff always have visual observation of the children. Staff 4 (S4) stated they are never out of ratio, and they communicate with the director if another staff is needed. Staff 5 (S5) stated they count the children before going on breaks to make sure they are in ratio.

Also, on 8/16/2023, LPA Chan interviewed staff about supervising children during nap time. All 5 staff have similar responses when asked about children not properly observed during nap. S1 stated they check for labored breathing during nap time. S2 stated they use a clip board and checks children during nap for labored breathing. S3 stated they that they observe napping children for labored breathing. S4 stated that staff signs the clip board that monitors nap and breathing of infants. S5 stated they sign their initial on the clip board upon checking infant during nap.

During the investigation Sign-in/out for children and staff timecards for the week of 08/07/23-08/11/23 were reviewed to verify that there was appropriate staffing for the number of children signed in. Based on record reviews, it was determined the facility is operating within its licensed capacity and within compliance of staff to child ratios.

On 8/31/23 and 9/6/23 LPA attempted to do a phone interview with children’s authorized representatives and 3 out of 6 adults responded. Adult 1 (A1) stated they have no complaints about the facility and facility does a good communication with children repsresentatives. Adult 2 (A2) stated teachers are very active with the children and that her child became attached to the teachers. Adult 3 (A3) stated they are satisfied with the care that the facility provides.

On 08/16/23 and A copy of 15-minute infant sleep log was obtained by LPA from 8/07/23-8/11/23 and another set of sleep log was provided by the facility on 9/15/23 for the week of 9/11/23 to 9/15/23.

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SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Anna Francesca Chan	TELEPHONE: (818) 216-9775
LICENSING EVALUATOR SIGNATURE:	DATE: 09/15/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2023

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20230814085118

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: YELLOW BRICK PRESCHOOL & CHILD CARE CENTER, THE	FACILITY NUMBER: 304370604
	VISIT DATE: 09/15/2023

NARRATIVE

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Based on observation, interviews conducted and record reviews, the complaint alleging facility operating out of ratio and staff are not properly observing children during nap time, are found to be UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not enough preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Exit interview was conducted. Notice of Site Visit was posted during the visit. Assistant Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights.

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SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Anna Francesca Chan	TELEPHONE: (818) 216-9775
LICENSING EVALUATOR SIGNATURE:	DATE: 09/15/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2023

LIC9099 (FAS) - (06/04)

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