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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304370702
Report Date: 11/04/2019
Date Signed: 11/07/2019 05:05:01 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/01/2019 and conducted by Evaluator Leonor Barajas
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20190801100647
FACILITY NAME:SUNFLOWER PRESCHOOL & KINDERGARTENFACILITY NUMBER:
304370702
ADMINISTRATOR:GARDUNO, MICHELLEFACILITY TYPE:
850
ADDRESS:2129 W EDINGERTELEPHONE:
(714) 979-7422
CITY:SANTA ANASTATE: CAZIP CODE:
92704
CAPACITY:59CENSUS: 38DATE:
11/04/2019
UNANNOUNCEDTIME BEGAN:
09:51 AM
MET WITH:Director Michelle GardunoTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Lack of Supervision resulting in daycare child biting another daycare chid.
Parent was not notified of injury.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Leonor Barajas conducted a follow up complaint investigation on today’s date from an initial investigation conducted on 08/09/19, 08/28/19 and 11/04/19. Present today was Director Michelle Garduno, who greeted LPA upon arrival. During Facility Inspection LPA observed 10 children outside in playground with 1 staff, 18 children in room 5# with Two Staff and 10 children with 1 staff in room 1.

A review of staff records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

During the investigation, LPA interviewed, Reporting Party, 6 staff, 5 parents, Children did not qualify to be interviewed. LPA reviewed children’s and staff’s records, requested copies of incident reports, notes, requested a Family Handbook, children supervision records, sign in sign out sheets, Personnel Report (LIC 500), requested copy of children’s roster (LIC 9040), and took pictures of day care facility.
Page 1, Continued on Page 2
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Leonor BarajasTELEPHONE: (714) 292-8628
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 11
Control Number 06-CC-20190801100647
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: SUNFLOWER PRESCHOOL & KINDERGARTEN
FACILITY NUMBER: 304370702
VISIT DATE: 11/04/2019
NARRATIVE
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Page 2, Continued from Page 1

An allegation: Lack of Supervision resulting in day-care child biting another day care child. RP stated child attended day care for 8 days and was bit in the cheek on 07/25/19, and staff did not know how bite occurred, staff was unaware of what occurred to child, and RP was not notified of child’s injury.

During Investigation LPA interviewed 5 parents. 2 of 5 parents stated child suffered an injury at day care due to lack of supervision. A parent stated noticed a bite in child’s cheek during dinner time, no ouch report, verbal notice or phone call was provided by staff at pick up time. Parent stated the week of incident, the Director was not present, was on vacation. Parent stated at pick up time there was two staff present and neither notified parent of injury and when questioned of what happened the next day, staff did not know what or how incident occurred. A second Parent interviewed stated her child was also bitten on cheek. Parent stated questioned staff regarding injury at pick up time and Staff did not know how bite injury occurred, and no ouch report was provided. The facility did not have ouch reports for both incidents.

During interview conducted with Director on 08/28/19 and 11/04/19. Director stated facility maintains supervision by walking around indoors and outdoors, keeping an eye on children always and not having back towards children. Director stated facility policy if a child is injured is to radio Director. Director stated is in and out of classrooms, rotates, making sure everything is OK. If Staff request ice, Director will bring to staff and will ask what happened. Director stated takes pictures of children who are injured by another child at the facility so parents can get an idea of what child did. Director stated teachers know to jump into action right away and they write ouch or behavioral reports. Director stated all staff observe all injuries to a child and report every injury to the parents or authorized representative in a timely manner. Director stated even if its verbal, staff tell parents how they cared for the child, however does not call parents unless it’s a major accident. Director stated has good communication with parents and is very accessible. Director stated all staff know procedures of informing parents of injuries as staff were given an employee handbook at time of hire, and Staff have meetings and training's. Director does not recall any child injuries that occurred at the end of month 07/25/19, and no ouch report was available for review.

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SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Leonor BarajasTELEPHONE: (714) 292-8628
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2019
LIC9099 (FAS) - (06/04)
Page: 11 of 11
Control Number 06-CC-20190801100647
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: SUNFLOWER PRESCHOOL & KINDERGARTEN
FACILITY NUMBER: 304370702
VISIT DATE: 11/04/2019
NARRATIVE
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Page 3, Continued from Page 2

During the investigation, LPA interviewed 5 staff separately, children interviewed did not qualify. During interviews conducted on 08/09/19 and 08/28/19, Staff interviewed stated they maintain supervision by walking around, observing what children are doing, if changing diapers, still focus on other children, always keep eyes on children. Outdoors supervision is maintained by walking around or staying in one area and looking around. All 5 Staff stated they contact Director if an injury to a child occurs at the facility. All staff stated Director contacts the parents, if parents are not home or don’t answer they leave a voice mail, Staff let parents know in voice mail about injury, and tell them to do a call back. All Staff stated procedure to report child injury is to write ouch and behavior report with day and time of incident and provide a copy to parents. All 4 staff interviewed, do not recall incident on 07/25/19, and none observed injury. A staff disclosed does not recall incident on 07/25/19. Same Staff stated does not recall any incidents with Child#15. Staff stated does not recall incident or bites, and didn’t observe anything, has hands full, sometimes working on projects, changing kids, cutting stuff, or working with other children that impedes from observing all injuries. LPA did not observe an ouch or behavior report dated 07/25/19 on file for child#15.

Based on interviews conducted with Reporting Party, Director, 5 staff, 4 parents , records reviewed, and pictures taken and provided by RP during investigation, the facility failed to visually care and supervise children in care. This requirement was not met as evidenced by statements obtained from RP who stated due to lack of supervision child had bite injury on cheek and all staff questioned, did not know how or when injury occurred. Also, one Staff stated does not recall incident or bites, and stated didn’t see anything, has hands full, sometimes working on projects, changing kids, cutting stuff, or working with other children that Staff does not observe all injuries. In addition, 1 of 4 parents interviewed stated a different child sustained injury at facility and staff didn’t know how or when injury occurred when questioned. RP and 2 parents stated in addition were not provided an ouch or incident report regarding injury due to lack of supervision. The preponderance of evidence standard has been met, therefore the allegations: Lack of Supervision resulting in day-care child biting another day care child is SUBSTANTIATED. California code of Regulations, (Title 22, Division & Chapter), is being cited on the attached LIC 9099D”). Lack of Supervision 101229(a)(1).An immediate civil penalty of 500.00 was assessed today. Additionally, child sustained an injury and was not reported to parents in a timely manner, therefore, the preponderance of evidence standard has been met, the facility is being cited under Title 22, Health Related Services Section 101226(a)(2), please see attached LIC 9099D. Page 3, Continued on Page 4
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Leonor BarajasTELEPHONE: (714) 292-8628
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2019
LIC9099 (FAS) - (06/04)
Page: 9 of 11
Control Number 06-CC-20190801100647
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: SUNFLOWER PRESCHOOL & KINDERGARTEN
FACILITY NUMBER: 304370702
VISIT DATE: 11/04/2019
NARRATIVE
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This report cites a Type A violation and shall be provided to parents/guardians of children currently in enrolled and to parents/guardians of children newly enrolled at the facility during the next 12 months. Parents/guardians must sign Form LIC9224 to be kept in each child's file.

Exit interview was conducted. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Leonor BarajasTELEPHONE: (714) 292-8628
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2019
LIC9099 (FAS) - (06/04)
Page: 8 of 11
Control Number 06-CC-20190801100647
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: SUNFLOWER PRESCHOOL & KINDERGARTEN
FACILITY NUMBER: 304370702
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/04/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/04/2019
Section Cited
CCR
101229(a)(1)
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Care and Supervision 101229(a)(1): No child(ren) shall be left without the supervision, including visual observation, of a teacher at any time except as specified in sections 101216.2(e)(1) and 101230(c)(1).
This requirement is not met as evidenced by:
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Director states they will meet with all Staff in a meeting an review supervison and provide traning to ensure that all Staff understand how to provide active and engaged supervison. The Director will send an email with plan of correction due by 11/04/2019.
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Based on records reviewed and interviews, due to lack of supervision child had bite injury on cheek and all staff questioned, did not know how or when injury occurred. Also, one Staff stated does not recall incident or bites, and stated didn’t observe injury. An immediate civil penalty of 500.00 was assessed today with a continuation of $100.00
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per day until corrected for violation of absence of supervision. This is an immediate risk to the health and safety of children in care.
CCR
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Leonor BarajasTELEPHONE: (714) 292-8628
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2019
LIC9099 (FAS) - (06/04)
Page: 7 of 11
Control Number 06-CC-20190801100647
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: SUNFLOWER PRESCHOOL & KINDERGARTEN
FACILITY NUMBER: 304370702
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/04/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/08/2019
Section Cited
CCR
101226(a)(2)
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Health Related Services 101226(a)(2): (a) The licensee shall immediately notify the ... if the child becomes ill or sustains an injury more serious than a minor cut or scratch. ..., but not limited to, minor cuts, scratches and bites from other children requiring...of first aid by staff... This requirement is not met as evidenced by:
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Director states will will email plan of correction will speak to Staff and provide tranning on ouch report procedures. Director will email licensee by 11/08/2019
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Based on records reviewed and interviews conducted, LPA did not observe and incident report in child file for incident dated 07/25/19 and RP and 2 parents also stated were not provided an ouch or incident report regarding injury that occured at facility. This is a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Leonor BarajasTELEPHONE: (714) 292-8628
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2019
LIC9099 (FAS) - (06/04)
Page: 10 of 11
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/01/2019 and conducted by Evaluator Leonor Barajas
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20190801100647

FACILITY NAME:SUNFLOWER PRESCHOOL & KINDERGARTENFACILITY NUMBER:
304370702
ADMINISTRATOR:GARDUNO, MICHELLEFACILITY TYPE:
850
ADDRESS:2129 W EDINGERTELEPHONE:
(714) 979-7422
CITY:SANTA ANASTATE: CAZIP CODE:
92704
CAPACITY:59CENSUS: 38DATE:
11/04/2019
UNANNOUNCEDTIME BEGAN:
09:51 AM
MET WITH:Director Michelle GardunoTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Daycare Child sustained injury while in care.
Child is not being fed.
Children clothing needs not met.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Leonor Barajas conducted a follow up complaint investigation on today’s date from an initial investigation conducted on 08/09/19 , 08/28/19, and 11/04/19. Present today was Director Michelle Garduno, who greeted LPA upon arrival. During Facility Inspection LPA observed 10 children outside in playground with 1 staff, 18 children in room 5# with Two Staff and 10 children with 1 staff in room 1.

A review of staff records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

During the investigation, LPA interviewed, Reporting Party, 5 staff, 4 parents, Children did not qualify to be interviewed. LPA reviewed children’s and staff’s records, requested copies of incident reports, ouch and behavior, requested a Family Handbook, children supervision records, sign in sign out sheets, Personnel Report (LIC 500), requested copy of children’s roster (LIC 9040), and took pictures of day care facility.
Page 1, Continued on Page 2

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Leonor BarajasTELEPHONE: (714) 292-8628
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 11
Control Number 06-CC-20190801100647
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: SUNFLOWER PRESCHOOL & KINDERGARTEN
FACILITY NUMBER: 304370702
VISIT DATE: 11/04/2019
NARRATIVE
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An allegation: Day Care child sustained injury while in care. RP stated child attended day care for 8 days and was injured 2 times at facility. RP stated the second week of day care child hit her lip and had redness all over her eye. RP stated both incidents were reported in ouch report, but not in great detail. RP stated did not have any more information as only ouch report was provided.

During interviews conducted with 3 parents via phone, one parent stated have no concerns with their children being supervised at the facility. A second parent interviewed stated no longer had concerns as child was no longer attending facility. Parent did state when child was attending, was concerned with supervision as child was injured however both injuries were reported in ouch report. Third Parent stated facility needs more staff to supervise children as own child has been injured 3 times, however all 3 injuries have been reported to parent via ouch report.

During interview conducted with Director on 08/28/19 and 11/04/19. Director stated facility maintains supervision by walking around indoors and outdoors, keeping an eye on children always and not having back towards children. Director stated facility policy if a child is injured is to radio Director. Director stated is in and out of classrooms, rotates, making sure everything is OK. If Staff request ice, Director will bring to staff and will ask what happened. Director stated takes pictures of children who are injured by another child at the facility so parents can get an idea of what child did. Director stated teachers know to jump into action right away and they write ouch or behavioral reports. Director stated all staff observe all injuries to a child and report every injury to the parents or authorized representative in a timely manner. Director stated even if its verbal, staff tell parents how they cared for the child, however does not call parents unless it’s a major accident. Director stated has good communication with parents and is very accessible. Director stated all staff know procedures of informing parents of injuries as staff were given an employee handbook at time of hire, and Staff have meetings and training's.


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SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Leonor BarajasTELEPHONE: (714) 292-8628
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2019
LIC9099 (FAS) - (06/04)
Page: 3 of 11
Control Number 06-CC-20190801100647
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: SUNFLOWER PRESCHOOL & KINDERGARTEN
FACILITY NUMBER: 304370702
VISIT DATE: 11/04/2019
NARRATIVE
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During the investigation, LPA interviewed 5 staff separately, children interviewed did not qualify. During interviews conducted on 08/09/19 and 08/28/19, all Staff interviewed stated they maintain supervision by walking around, observing what children are doing, if changing diapers, still focus on other children, always keep eyes on children. Outdoors supervision is maintained by walking around or staying in one area and looking around, getting in caterpillar mode and watching carefully all blind areas. All 5 Staff stated they contact Director if an injury to a child occurs at the facility. All staff stated Director contacts the parents, if parents are home or don’t answer they leave a voice mail, Staff let parents know in voice mail about injury, and tell them to do a call back. All Staff stated procedure to report child injury is to write ouch and behavior report with day and time of incident and provide a copy to parents. LPA observed 2 ouch reports in child’s file, both dated 07/29/19 regarding child injury to lip and another incident regarding a fall and scrape.

Based on the information provided to LPA by 5 staff and 3 parents, and the inability to interview children due to being nonverbal, there was insufficient evidence to determine if the Lack of supervision allegation which resulted in a day care child sustaining injury is substantiated. Based on ouch report being in child file stating child was pushed and child hit her lip. Although the lack of supervision allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

A Second Allegation: Child is not being fed. Reporting party stated child would come home after day care extremely thirsty and hungry. Reporting Party stated day care staff don’t make sure children eat their food nor they keep children hydrated.

During interview conducted with Director on 11/04/19, facility provides breakfast, lunch and snacks. Director stated facility is part of food program, but some children bring boxed lunches. Director also stated has food menus posted and LPA verified during inspection. Director stated children are fed at facility, and if children don’t like food, staff will provide snacks, milk as an option. Director stated children are not forced to eat, and if children refuse to eat, parents are notified.

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SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Leonor BarajasTELEPHONE: (714) 292-8628
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2019
LIC9099 (FAS) - (06/04)
Page: 4 of 11
Control Number 06-CC-20190801100647
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: SUNFLOWER PRESCHOOL & KINDERGARTEN
FACILITY NUMBER: 304370702
VISIT DATE: 11/04/2019
NARRATIVE
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Page 4, Continued from page 3

During the investigation, LPA interviewed 5 staff separately on 11/04/19. All staff stated children are fed at facility breakfast, lunch and snacks. All staff stated children are allowed to bring a lunch box from home or have a snack option if they don’t like what’s provided on menu. All staff stated children are not forced to eat, and if they don’t eat, parents are notified.

Based on the information provided to LPA by Reporting Party, five staff, Director, records reviewed and the inability to interview children due to being nonverbal, there was insufficient evidence to determine if the allegation regarding child in care is not fed is substantiated. Based on confidential interviews with staff, and records reviewed and the facility providing breakfast, lunch and snacks. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

A Third Allegation: Children clothing needs not met. Reporting party stated child was sent home wet. Reporting Party stated child socks and shoes were soaked and child was not changed. Reporting Party stated child had a set of clothes in her bag but was not changed.

During interview conducted with Director on 11/04/19, Director stated Staff change children if wet, no children are left in wet clothes. Director stated staff will change children immediately, if children don’t have a set of dry clean clothes, facility will provide clothes and staff will wash and dry child’s clothes at facility. Director stated if facility has no clothes available for children, Staff will contact parents via phone to drop off a set of dry, clean clothes.

During the investigation, LPA interviewed 5 staff separately on 11/04/19. All staff stated if children are wet, children are changed immediately into clean dry clothes. All staff stated if children don’t have a set of clean clothes in their bag, facility will let them borrow a set of clothes while child clothes is washed and dried. All Staff stated if facility has no clothes available, staff will call parents to drop off a set of clean dry clothes or pick up child. All staff stated children are never left in wet clothing.

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SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Leonor BarajasTELEPHONE: (714) 292-8628
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2019
LIC9099 (FAS) - (06/04)
Page: 6 of 11
Control Number 06-CC-20190801100647
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: SUNFLOWER PRESCHOOL & KINDERGARTEN
FACILITY NUMBER: 304370702
VISIT DATE: 11/04/2019
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Based on the information provided to LPA by Reporting Party, five staff, Director, records reviewed and the inability to interview children due to being nonverbal, there was insufficient evidence to determine if the allegation regarding Children clothing needs not met is substantiated. Based on confidential interviews with staff, and records reviewed and the facility providing/lending a set of clean clothes, washing and drying clothes at day-care or calling parents to drop off a set of clothes. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
SUPERVISOR'S NAME: Patricia MaganaTELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Leonor BarajasTELEPHONE: (714) 292-8628
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2019
LIC9099 (FAS) - (06/04)
Page: 5 of 11