304370713-7-20-2022-06-CC-PMAA-CGYLKY-20220804085018

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370713
Report Date: 07/20/2022
Date Signed: 07/20/2022 11:52:02 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/02/2022 and conducted by Evaluator Mila Quinto

COMPLAINT CONTROL NUMBER: 06-CC-20220602091551

FACILITY NAME:	GIANT STEP LEARNING CENTER		FACILITY NUMBER:	304370713
ADMINISTRATOR:	VAKIL-SIDDIQUI, REHANA		FACILITY TYPE:	850
ADDRESS:	758 ST. CLAIR STREET		TELEPHONE:	(714) 540-1775
CITY:	COSTA MESA	STATE: CA	ZIP CODE:	92626
CAPACITY:	42	CENSUS: 19	DATE:	07/20/2022
		UNANNOUNCED	TIME BEGAN:	08:40 AM
MET WITH:	Maria Torres, Dicrector		TIME COMPLETED:	12:15 PM

ALLEGATION(S):

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Day care child was inappropriately touched while in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), Mila Quinto conducted an investigation visit to the facility to deliver the finding. LPA met with Director, Maria Torres. The Covid-19 Emergency Response questionnaire was reviewed and answered by the director. Census was taken. There was a total of 19 preschool children with 3 staff members.
A review of facility Personnel Report Summary on this date indicates that all facility staff or other individuals who require caregiver background checks do not have criminal record and child abuse index clearances or exemptions.
Facility representative was reminded that all adults 18 and over responsible for administration or direct supervision of staff, persons who provides care and supervision to children, and staff who have contact with children, including employees and volunteers, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day up to $500.00 maximum per day/per person will be assessed if this regulation is violated.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Mila Quinto	TELEPHONE: (714) 293-6471
LICENSING EVALUATOR SIGNATURE:	DATE: 07/20/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20220602091551

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: GIANT STEP LEARNING CENTER	FACILITY NUMBER: 304370713
	VISIT DATE: 07/20/2022

NARRATIVE

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On 6/2/2022, The Licensing Office received a complaint alleging a day care child was inappropriately touched while in care. The complaint was investigated by Investigator Annette Renquist and LPA, Mila Quinto.

The IB Investigator Renquist interviewed the complainant and stated that child 1 disclosed pain in the private area, child 1 stated that a child and a teacher touched child 1.

During the course of the investigation, the IB Investigator conducted interviews with 3 staff members. The 3 staff members were interviewed, and all 3 staff indicated that it is the school’s practice to only allowed 1 child to use the bathroom while a staff member is right outside the bathroom door. The school staff was not aware of any alleged inappropriate touching by anyone, there was no UIRs on file. The medical records reviewed did not disclose any abuse.
IB Investigator interviewed child 1, child 1 made no disclosure of being inappropriate touched by another child or a teacher.

On 7/20/22, LPA conducted an interview with 2 staff members. The 2 staff members interviewed were consistent with the same information provided to the IB Investigator.
On 7/20/22, LPA also interviewed 5 preschool children. 2 of 5 stated they use the bathroom by themselves while the staff is outside the door. 3 of the 5 children were not able to be qualified to be interviewed. LPA observed children were using the bathroom 1 child at a time while a staff stands right outside the door.

This agency has investigated the complaint alleging daycare child 1 was inappropriately touched while in care. Although the allegation may have happened or is valid, there is not enough preponderance of evidence to substantiate the personal rights of a child was inappropriately touched while in day care, therefore the allegation is unsubstantiated.

The Notice of Site Visit was posted. Appeal Rights was explained. A copy of appeal rights (LIC 9058 1/16) will be provided through email and their signatures on this form acknowledges receipt of these rights. First level appeal is to Regional Manager, address is above on the report.

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 743-5149
LICENSING EVALUATOR NAME: Mila Quinto	TELEPHONE: (714) 293-6471
LICENSING EVALUATOR SIGNATURE:	DATE: 07/20/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2022

LIC9099 (FAS) - (06/04)

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