304370751-9-3-2024-06-CC-THOO-D8UMWA-20240906095801

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370751
Report Date: 09/03/2024
Date Signed: 09/03/2024 10:59:59 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/27/2024 and conducted by Evaluator Aiddee Nunez

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20240627123108

FACILITY NAME:	DOVE CANYON MONTESSORI SCHOOL		FACILITY NUMBER:	304370751
ADMINISTRATOR:	ZADEH, A. -MAGALDI, C.		FACILITY TYPE:	830
ADDRESS:	31971 DOVE CANYON DRIVE		TELEPHONE:	(949) 589-4501
CITY:	TRABUCO CANYON	STATE: CA	ZIP CODE:	92679
CAPACITY:	12	CENSUS: 4	DATE:	09/03/2024
		UNANNOUNCED	TIME BEGAN:	09:20 AM
MET WITH:	Director, Atosa Zadeh		TIME COMPLETED:	10:20 AM

ALLEGATION(S):

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Facility is operating out of ratio

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPA) Aiddee Nunez conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 07/01/2024. Upon arrival LPA met with Director Atosa Zadeh to deliver complaint findings. Census was taken in the infant classroom and observed a total of 4 infant age children and 2 staff members.

A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

On 06/27/24 the Orange County Child Care Office received a complaint alleging Facility is operating out of ratio. Reporting Party (RP) stated on most days, there is one 1 staff member with 6 infants in the infant room (ages 6 weeks to 2 years).
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:	DATE: 09/03/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20240627123108

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE CO CHILD CARE, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: DOVE CANYON MONTESSORI SCHOOL	FACILITY NUMBER: 304370751
	VISIT DATE: 09/03/2024

NARRATIVE

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During the investigation, LPA Nunez conducted a facility inspection, interviewed 2 staff members, reviewed files, and obtain copies of the children’s roster, staff timecards, and children’s sign in/out sheets. Children were not interviewed due to their age and being non-verbal. On 7/8/24, LPA received the personnel report via email from the director.

On 7/1/2024, LPA interviewed 2 staff members. Staff#2 (S2) stated there are currently 4 infants enrolled in the infant classroom with 2 staff members. On 7/1/2024 at 9:11am LPA went inside the infant classroom and observed 2 infants with 1 staff member. LPA also reviewed the children’s roster and observed 4 infants enrolled in the classroom. LPA reviewed the 2 staff members files and observed both staff members were qualified teachers with infant/toddlers’ courses. Staff#1 (S1) stated there are 4 infants enrolled in the classroom. S1 also stated S1 has not been alone with more than 4 infants. LPA reviewed the staff timecards and sign in/out sheets for weeks 6/17/2024 through 6/28/2024 and did not observe the facility being out of ratio during that time.

On 8/15/2024, LPA called 8 parents and was able to interview 1 parent. The parent did not have any concerns with the facility.

Based on LPA’s record review, staff members, and parents interviews it was determined there was insufficient evidence that facility is operating out of ratio. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations is Unsubstantiated.

Exit interview was conducted with Director, Atosa Zadeh. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.

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End of Report

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Aiddee Nunez
LICENSING EVALUATOR SIGNATURE:	DATE: 09/03/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2024

LIC9099 (FAS) - (06/04)

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