304370751-7-2-2025-06-CC-MMAE-DJARSX-20250705131725

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370751
Report Date: 06/17/2025
Date Signed: 07/02/2025 09:33:48 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/24/2025 and conducted by Evaluator Dianna ValdezSantana

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20250324152808

FACILITY NAME:	DOVE CANYON MONTESSORI SCHOOL		FACILITY NUMBER:	304370751
ADMINISTRATOR:	ZADEH, A. -MAGALDI, C.		FACILITY TYPE:	830
ADDRESS:	31971 DOVE CANYON DRIVE		TELEPHONE:	(949) 589-4501
CITY:	TRABUCO CANYON	STATE: CA	ZIP CODE:	92679
CAPACITY:	12	CENSUS: 2	DATE:	06/17/2025
		UNANNOUNCED	TIME BEGAN:	12:15 PM
MET WITH:	Director, Atosa Zadeh		TIME COMPLETED:	01:30 PM

ALLEGATION(S):

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Staff handled child in a rough manner.

INVESTIGATION FINDINGS:

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***This is an amended version of a report dated 06/17/2025***
On 6/17/2025 Licensing Program Analyst (LPA) Valdez Santana made an unannounced visit to Dove Canyon Montessori School for the purpose to deliver findings of a complaint received. Upon arrival, LPA was met by Director, Atosa Zadeh. Director was explained the reason for today’s visit. LPA toured the facility and observed 1 Staff and 2 infant children napping at the time of the inspection.

A review of the Facility Personnel Report Summary conducted on today’s date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

During the course of the investigation, LPA Valdez Santana interviewed 4 staff members and 3 parents, children could not be interviewed due to age and being nonverbal. LPA obtained a copy of the Children’s Roster and Personnel Report.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Dianna ValdezSantana
LICENSING EVALUATOR SIGNATURE:	DATE: 06/17/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20250324152808

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: DOVE CANYON MONTESSORI SCHOOL	FACILITY NUMBER: 304370751
	VISIT DATE: 06/17/2025

NARRATIVE

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On 3/24/2025 a complaint was filed with the Licensing office stating, Staff handled child in a rough manner. RP stated a staff member grabbed a child’s arm causing an injury there was a visible fingerprint on the child’s arm.

During the staff interviews, four (4) out of four (4) staff denied handling a child in a rough manner causing injury and denied seeing any other staff treat a child roughly. Four (4) out of four (4) staff stated if a child is fussy and crying a lot, they hold and soothe the child.

Six (6) parents were called for interviews, LPA was able to interview three (3) parents. Three (3) out of three (3) parents interviewed did not make any disclosures regarding the above allegation.

Based on the information gathered from LPA's interviews, observation, and records reviewed, the preponderance of the evidence has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation of Staff handled child in a rough manner did or did not happen; therefore, the allegation is UNSUBSTANTIATED.

Exit interview was conducted. The Notice of Site Visit was posted. Appeal Rights were explained. A copy of appeal rights (LIC 9058 1/16) was provided and their signatures on this form acknowledges receipt of these rights. First level appeal is to Regional Manager, address is above on the report.

SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Dianna ValdezSantana
LICENSING EVALUATOR SIGNATURE:	DATE: 06/17/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2025

LIC9099 (FAS) - (06/04)

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