304370793-8-4-2021-06-CC-THOO-C5XVQ3-20210816163739

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370793
Report Date: 08/04/2021
Date Signed: 08/04/2021 12:26:33 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/11/2021 and conducted by Evaluator Tina Nguyen

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20210611155513

FACILITY NAME:	SUNFLOWER PRESCHOOL & AFTERSCHOOL CENTER, INC.		FACILITY NUMBER:	304370793
ADMINISTRATOR:	KATHY LA		FACILITY TYPE:	840
ADDRESS:	10531 WESTMINSTER AVENUE		TELEPHONE:	(714) 534-5743
CITY:	GARDEN GROVE	STATE: CA	ZIP CODE:	92843
CAPACITY:	30	CENSUS: 30	DATE:	08/04/2021
		UNANNOUNCED	TIME BEGAN:	11:15 AM
MET WITH:	Kathryn La, Director		TIME COMPLETED:	12:45 PM

ALLEGATION(S):

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Lack of Supervision

INVESTIGATION FINDINGS:

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On 08/04/2021, Licensing Program Analyst (LPA) Tina Nguyen conducted a in person inspection to deliver the findings regarding the above complaint allegation. LPA Nguyen met with director Kathy La. The Covid-19 Emergency Response questionnaires were asked. A toured the facility was conducted, and a census was taken. Observed at the time of the visit was a total of 30 school age children and 4 staff members. A review of staff criminal clearance records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 6/21/21, the office received a complaint alleging Lack of supervision. Reporting Party disclosed a child’s private part was touched by another child.
LPA Nguyen conducted interviews with four staff members, six children, and three parents. No disclosures were made regarding supervision issues by staffs or children to LPA Nguyen. All interviewed staff members stated they supervise the children at all time. Only one child allowed to use the restroom at a time and the staff members make sure the children are supervised upon entering and exiting the restroom. (continue page 2)

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Thuy Ho	TELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Tina Nguyen	TELEPHONE: (714) 292-2922
LICENSING EVALUATOR SIGNATURE:	DATE: 08/04/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20210611155513

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: SUNFLOWER PRESCHOOL & AFTERSCHOOL CENTER, INC.	FACILITY NUMBER: 304370793
	VISIT DATE: 08/04/2021

NARRATIVE

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Continue on page 2

All interviewed staff member disclosed If the staff members observed any child touches other children inappropriately, they would talk to the child and immediately report the incident to the director and the child’s parents. All interviewed staff members denied witnessing any child touched other children’s private part.

All interviewed children stated they did not observe or witness any child touched another children’s private part. All interviewed children disclosed only one child allowed to use the restroom at a time. All children need to wait for their turn to use the restroom. All interviewed children stated they like going to this facility. LPA Nguyen was unable to interview subject child as the parents denied LPA’s request to interview the subject child.

LPA Nguyen contacted six parents by phone and was able to interview three parents only. All three interviewed parents stated they like the facility and all staff members are very nice. Interviewed parents also stated they did not have any concern or issue with the facility.

Based on the information gathered from LPAs' interviews and observation, there is insufficient evidence to corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged lack of supervision resulting in inappropriate touching between children did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview was conducted. The Notice of Site Visit was posted. Appeal Rights was explained. A copy of appeal rights (LIC 9058 1/16) will be provided through email and their signatures on this form acknowledges receipt of these rights. First level appeal is to Regional Manager, address is above on the report.

SUPERVISOR'S NAME: Thuy Ho	TELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Tina Nguyen	TELEPHONE: (714) 292-2922
LICENSING EVALUATOR SIGNATURE:	DATE: 08/04/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2021

LIC9099 (FAS) - (06/04)

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