304370922-4-3-2025-06-CC-THOO-DFHPS6-20250407113348

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370922
Report Date: 04/03/2025
Date Signed: 04/03/2025 12:26:50 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/28/2025 and conducted by Evaluator Cynthia Sun

COMPLAINT CONTROL NUMBER: 06-CC-20250128115924

FACILITY NAME:	MONTESSORI LEARNING CENTER		FACILITY NUMBER:	304370922
ADMINISTRATOR:	DAVIS, JEANNETTE		FACILITY TYPE:	830
ADDRESS:	331 NORTH HARBOR BLVD.		TELEPHONE:	(714) 999-6618
CITY:	ANAHEIM	STATE: CA	ZIP CODE:	92805
CAPACITY:	10	CENSUS: 4	DATE:	04/03/2025
		UNANNOUNCED	TIME BEGAN:	11:30 AM
MET WITH:	Director, Jeannette Davis		TIME COMPLETED:	12:20 PM

ALLEGATION(S):

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Day care child sustained injuries while in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA's) Cynthia Sun conducted an unannounced complaint inspection to deliver the finding for the above allegation. Upon arrival, LPA met with Director, Jeannette Davis. Director guided LPA on a walkthrough of the facility and LPA conducted a census. There was a total of 4 infant children, under the supervision of 2 staff. Children were in process of going to nap with staff supervising them.
Staff records on this date 4/3/25 indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 01/28/2025, Orange County Regional Office received a complaint alleging daycare child sustained injuries while in care. The Reporting Party (RP) stated Child #1 (C1) received a scratch on the hand (unknown which hand) and a bruise on the left thigh (unknown size).

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Unsubstantiated

Estimated Days of Completion: 0

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Cynthia Sun
LICENSING EVALUATOR SIGNATURE:	DATE: 04/03/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20250128115924

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: MONTESSORI LEARNING CENTER	FACILITY NUMBER: 304370922
	VISIT DATE: 04/03/2025

NARRATIVE

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During the course on investigation, LPA interviewed 4 staff member, 5 parents, and review children record. Children were not interviewed due to being young and being non-verbal.

During the staff interviews, Staff #1 (S1) stated the following: On 1/13/25, C1 was picked up by Parent #2 (P2) at 3:15 PM. P2 returned to facility 10 minutes later and told S1 that C1 had a scratch on top of right hand. All 4 staff did not see what happened to C1 right hand. S1 and Staff #2 (S2) stated they did not see or hear C1 cry or be upset when playing outside. S2 stated S2 observed C1 was playing in playground with leaves. S1 and S3 think C1 got a small about 1/2-inch scratch that was very faint from the leaves that fell from the tree. S1 completed the Ouchy report and gave it to P2. Parent #1 (P1) provided photos of C1 scratches on top of right hand to LPA. The scratch was about 1/2 inch in length and LPA could barely see the scratch.

S1 also stated on Monday 1/13/25 at around 6:30pm, Parent #1 (P1) left a message asking S1 about the bruises on C1 legs. S1 did not see bruises on child on 1/13/25. S1 stated S1 did not see any bruises on C1’s legs on the previous Friday, 1/10/25 either because it was warm outside so S1 changed C1’s pants into short and S1 did not observe any bruises on C1’s legs. S1 always checks all children for bruising and scratches before children leave facility. S2 stated on an unknown date (S2 could not remember dates and times), S2 observed slight faded bruise on C1’s both legs. S2 saw bruises when S2 changed child’s diaper. S2 did not know how and when the child got the bruise; however, the bruises looked very old so it could happen at home.

During the parent’s interview, 5 out of 5 parents did not make any disclosure regarding the above allegation.

Based on LPA’s observation, interviews, and record review, the preponderance evidence of day care child sustained injuries while in care has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Cynthia Sun
LICENSING EVALUATOR SIGNATURE:	DATE: 04/03/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2025

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20250128115924

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: MONTESSORI LEARNING CENTER	FACILITY NUMBER: 304370922
	VISIT DATE: 04/03/2025

NARRATIVE

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Exit interview conducted and report was reviewed with Director. Notice of Site Visit was posted and must remain posted for 30 days. Failure to comply with the posting requirements shall result in an immediate civil penalty of $100.

Appeal Rights were explained. The facility representative, Jeannette Davis was provided with a copy of the appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above.

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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Cynthia Sun
LICENSING EVALUATOR SIGNATURE:	DATE: 04/03/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2025

LIC9099 (FAS) - (06/04)

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