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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304370922
Report Date: 04/03/2025
Date Signed: 04/03/2025 12:56:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/28/2025 and conducted by Evaluator Cynthia Sun
COMPLAINT CONTROL NUMBER: 06-CC-20250228083212
FACILITY NAME:MONTESSORI LEARNING CENTERFACILITY NUMBER:
304370922
ADMINISTRATOR:DAVIS, JEANNETTEFACILITY TYPE:
830
ADDRESS:331 NORTH HARBOR BLVD.TELEPHONE:
(714) 999-6618
CITY:ANAHEIMSTATE: CAZIP CODE:
92805
CAPACITY:10CENSUS: 4DATE:
04/03/2025
UNANNOUNCEDTIME BEGAN:
12:36 PM
MET WITH:Director, Jeannette DavisTIME COMPLETED:
12:50 PM
ALLEGATION(S):
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Facility is not following safe sleep regulations.
INVESTIGATION FINDINGS:
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On 04/03/2025 at 12:36 PM, Licensing Program Analyst (LPA), Cynthia Sun conducted an unannounced complaint inspection for the purpose of delivering findings. Upon arrival LPA met with Director Jeannette Davis and was led on a tour of the facility. LPA observed a total of 4 infant children along with 2 staff. This is a continuation of a complaint inspection initiated on 03/07/2025.

A review of the Facility Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.


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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Cynthia Sun
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 06-CC-20250228083212
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: MONTESSORI LEARNING CENTER
FACILITY NUMBER: 304370922
VISIT DATE: 04/03/2025
NARRATIVE
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On 02/28/2025, the Orange County Child Care Office received a complaint alleging: facility is not following safe sleep regulations. Reporting Party (RP) stated the following: RP witnessed an incident where they observed an infant fell asleep on the swing in the outdoor area and the infant was not transferred to a play yard or crib because there was only 2 teachers present. RP did not recall date or time of incident.

During the investigation, LPA toured the facility, conducted interviews with the RP, 3 staff members, and 6 parents. Children interview was not conducted due to being young and non-verbal. LPA also reviewed 3 staff files and 5 children files.


During the staff interviews, 3 out of 3 staff members stated they were familiar with the protocol documentation for safe sleep records, and they all know what to do if the children did not want to nap. 3 out of 3 staff stated they would take children to the play area to play or read to the children until the children were ready to go to nap. During LPA facility visits on 2/5/25 and 3/7/25 LPA did not observe staff leaving children asleep in the bassinets while children and staff were outside in the playground.

During the parent interview, all interviewed parent did not divulge any information pertaining to the allegation or express any concerns regarding care of the children. 6 out of 6 parents interviewed parents stated they are satisfied with facility.

Based on LPAs observations and interviews which were conducted, and records reviewed, the preponderance evidence of facility is not following safe sleep regulations has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

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SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Cynthia Sun
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 06-CC-20250228083212
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: MONTESSORI LEARNING CENTER
FACILITY NUMBER: 304370922
VISIT DATE: 04/03/2025
NARRATIVE
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Exit interview conducted and report was reviewed with Director. Notice of Site Visit was posted and must remain posted for 30 days. Failure to comply with the posting requirements shall result in an immediate civil penalty of $100.

Appeal Rights were explained. The facility representative, Jeannette Davis was provided with a copy of the appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above.

SUPERVISORS NAME: Thuy Ho
LICENSING EVALUATOR NAME: Cynthia Sun
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2025
LIC9099 (FAS) - (06/04)
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