304370933-1-15-2025-06-CC-NKTN-DDLNRY-20250205094215

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370933
Report Date: 01/15/2025
Date Signed: 01/15/2025 03:02:47 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/21/2024 and conducted by Evaluator Vivian Trinh

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20241121123331

FACILITY NAME:	RAINBOW KIDS ACADEMY		FACILITY NUMBER:	304370933
ADMINISTRATOR:	CYRANO ANTONY		FACILITY TYPE:	850
ADDRESS:	12914 HAZEL AVENUE		TELEPHONE:	(714) 638-8210
CITY:	GARDEN GROVE	STATE: CA	ZIP CODE:	92841
CAPACITY:	53	CENSUS: 22	DATE:	01/15/2025
		UNANNOUNCED	TIME BEGAN:	02:30 PM
MET WITH:	Evelyn Rodriquez (Director)		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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Staff do not inspect children for illness prior to acceptance into facility.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Vivian Trinh conducted an unannounced complaint visit to deliver the complaint findings. This is a continuation of the investigation initiated on 11/25/2024. LPA met with Program Director Evelyn Rodriquez and informed Director the purpose of the visit. The Program Director guided LPA on a tour of the facility and a census was taken. The overall observed census was 3 staff members and 22 preschool-age children.
A review of staff criminal clearance records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.
On 11/21/2024, the Department received a complaint filed with the Licensing Office alleging that Staff do not inspect children for illness prior to acceptance into the facility.

Continued Page 2.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Vivian Trinh
LICENSING EVALUATOR SIGNATURE:	DATE: 01/15/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20241121123331

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: RAINBOW KIDS ACADEMY	FACILITY NUMBER: 304370933
	VISIT DATE: 01/15/2025

NARRATIVE

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During the investigation, LPA Trinh conducted observation on 11/25/24 facility inspection, interviewed 6 staff members, 6 children, and 6 parents. LPA Trinh also reviewed records: these included the LIC 500 Personnel Report, LIC 9040 Children’s Roster, the Parent Handbook.

During facility visit on 11/25/24, LPA observed staff conducted health checks during children’s arrival to the classrooms.

During interviews, all interviewed staff members provided consistent statements regarding when children show signs of illness, staff immediately notify the Director, bring the ill child to the office, and call the parents. All interviewed children did not disclose any information to support the allegation. Three (3) out of six (6) interviewed children shared that they go to the office when they feel sick, and staff members contact their parents to pick them up. All six (6) interviewed parents stated the facility is great and did not express any concerns about the allegation.

During record reviews, in facility Parent’s Handbook, section “Daily Health Checks and Sending Children Home states upon child’s arrival, teacher will do a wellness check to ensure that the child is well enough to participate that day.

Based on the information gathered from LPAs’ observation, interview, and record reviews, there is insufficient evidence to corroborate the allegation: Staff do not inspect children for illness prior to acceptance into the facility. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur in the day-care facility, therefore the allegation is UNSUBSTANTIATED.

An exit interview was completed. The report was reviewed and discussed. Appeal Rights were provided. The facility representative was provided a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00.

End of the Report.

SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Vivian Trinh
LICENSING EVALUATOR SIGNATURE:	DATE: 01/15/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2025

LIC9099 (FAS) - (06/04)

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