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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304370935
Report Date: 09/04/2024
Date Signed: 09/04/2024 02:37:11 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/18/2024 and conducted by Evaluator Anna Francesca Chan
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20240718142912
FACILITY NAME:LITTLE SCHOLARS CHILD CARE LEARNING CENTERFACILITY NUMBER:
304370935
ADMINISTRATOR:STEPHENS, TARYNFACILITY TYPE:
840
ADDRESS:17331 LOS ANGELES STREETTELEPHONE:
(714) 524-5437
CITY:YORBA LINDASTATE: CAZIP CODE:
92886
CAPACITY:38CENSUS: 12DATE:
09/04/2024
UNANNOUNCEDTIME BEGAN:
01:50 PM
MET WITH:Director Taryn StephensTIME COMPLETED:
02:35 PM
ALLEGATION(S):
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Staff did not prevent daycare child from being bullied by other daycare children.
INVESTIGATION FINDINGS:
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On 9/4/2024, Licensing Program Analyst (LPA), Anna Chan, conducted a follow up investigation to deliver findings regarding the above complaint allegation which was initiated on 07/24/24. LPA met with director, Taryn Stephens and was led on a tour of the facility. There were 12 School-Age children and 1 staff.

The Orange County Regional Office received a complaint on 7/18/24 alleging staff did not prevent daycare child from being bullied by other daycare children.

Staff interviewed stated “there is bullying here and there” and any bullying is reported to the office.

Four (4) children interviewed stated they understood that a bully is someone who calls other children names, bosses’ children and is mean. Children interviewed stated it makes them sad to see their friend bullied.

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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 09/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/04/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 06-CC-20240718142912
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: LITTLE SCHOLARS CHILD CARE LEARNING CENTER
FACILITY NUMBER: 304370935
VISIT DATE: 09/04/2024
NARRATIVE
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On 8/6/2024, LPA interviewed five (5) parents, none of whom disclosed any information that could support the allegation.

Based on conducted interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. A substantiated finding means that the complaint is substantiated, and the allegations are valid because the preponderance of the evidence standard has been met. See LIC9099D for a Type B deficiency cited.

An exit interview was conducted with Director Taryn Stephens. The Notice of Site Visit was posted during the visit. The director was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. The director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First-level appeals should be sent to the regional manager to the address listed above.

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SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 09/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/04/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 06-CC-20240718142912
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: LITTLE SCHOLARS CHILD CARE LEARNING CENTER
FACILITY NUMBER: 304370935
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/04/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/03/2024
Section Cited
CCR
101223(a)(3)
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Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse...
This requirement is not met as evidenced by:
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Director stated the facility will create a plan for staff to explain to children about personal rights and bullying, and will send the documented plan to LPA by 10/3/24.
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Based on interviews conducted, children’s personal rights were violated.

This poses a potential risk to the health, safety, or personal rights of children in care.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 09/04/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/04/2024
LIC9099 (FAS) - (06/04)
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