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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304370935
Report Date: 10/09/2025
Date Signed: 10/09/2025 10:27:11 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/25/2025 and conducted by Evaluator Anna Francesca Chan
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20250825154152
FACILITY NAME:LITTLE SCHOLARS CHILD CARE LEARNING CENTERFACILITY NUMBER:
304370935
ADMINISTRATOR:STEPHENS, TARYNFACILITY TYPE:
840
ADDRESS:17331 LOS ANGELES STREETTELEPHONE:
(714) 524-5437
CITY:YORBA LINDASTATE: CAZIP CODE:
92886
CAPACITY:38CENSUS: 0DATE:
10/09/2025
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Director Taryn StephensTIME COMPLETED:
10:40 AM
ALLEGATION(S):
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Staff speak inappropriately to children in care
INVESTIGATION FINDINGS:
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On 10/09/2025, at 8:45am, Licensing Program Analyst (LPA), Anna Chan, conducted a follow up investigation to deliver findings regarding the above complaint allegation which was initiated on 08/27/25. LPA met with director, Taryn Stephens. There were no school-age children at the time of visit.

The Orange County Regional Office received a complaint on 8/25/25 alleging Staff speak inappropriately to children in care

Reporting Party (RP) stated staff mocks and antagonizing a child when the child say anything to the staff.
During the investigation, LPA interviewed 4 staff members, 8 school-age children and 5 parents.

Page 1 of 2
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 10/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 06-CC-20250825154152
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: LITTLE SCHOLARS CHILD CARE LEARNING CENTER
FACILITY NUMBER: 304370935
VISIT DATE: 10/09/2025
NARRATIVE
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During staff interviews, Staff 1 (S1) admitted to mocking the children but “no malicious intent.”

During children interview, 2 children stated they have not witnessed staff mock other children.

During parent interviews, 1 of 5 parents stated they are concerned about staff not properly supervising children resulting to children getting injured or hurt.

Based on interviews conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. A substantiated finding means that the complaint is substantiated, and the allegation is valid because the preponderance of the evidence standard has been met.

See LIC9099D for a Type B deficiency cited in violation of the California Code of Regulations, Title 22, Division 12, Section 101223(a)(3) Personal Rights. Civil Penalty assessed for failure to correct a repeat violation from 10/10/24.

Technical Support Program (TSP) was discussed with the director.

An exit interview was conducted and report and deficiency discussed with Director Taryn Stephens. The Notice of Site Visit was posted during the visit. The director was informed that the Notice of Site Visit must be posted for 30 consecutive days. Appeal Rights were Provided.

SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 10/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 06-CC-20250825154152
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: LITTLE SCHOLARS CHILD CARE LEARNING CENTER
FACILITY NUMBER: 304370935
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/09/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/07/2025
Section Cited
CCR
101223(a)(3)
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101223(a)(3) Personal Rights
(a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation...
This requirement is not met as evidenced by:
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Director stated they will conduct anti-bullying discussion with children and show age-appropriate videos about bullying. Director stated they will conduct staff training and discuss children's personal rights. Director will provide complete Action plan and training documents to LPA
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Based on interviews conducted, children’s personal rights were violated. Staff admits to mocking children.

this poses a potential risk to the health, safety, or personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 10/09/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/25/2025 and conducted by Evaluator Anna Francesca Chan
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20250825154152

FACILITY NAME:LITTLE SCHOLARS CHILD CARE LEARNING CENTERFACILITY NUMBER:
304370935
ADMINISTRATOR:STEPHENS, TARYNFACILITY TYPE:
840
ADDRESS:17331 LOS ANGELES STREETTELEPHONE:
(714) 524-5437
CITY:YORBA LINDASTATE: CAZIP CODE:
92886
CAPACITY:38CENSUS: 0DATE:
10/09/2025
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Director Taryn StephensTIME COMPLETED:
10:40 AM
ALLEGATION(S):
1
2
3
4
5
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7
8
9
Staff did not prevent child from being hit by other children
INVESTIGATION FINDINGS:
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3
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5
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13
On 10/9/2025, at 8:45am, Licensing Program Analyst (LPA), Anna Chan, conducted a follow up investigation to deliver findings regarding the above complaint allegation which was initiated on 08/27/25. LPA met with director, Taryn Stephens. There were no School-Age children present at the time of visit.

The Orange County Regional Office received a complaint on 8/25/25 alleging Staff did not prevent child from being hit by other children.

Reporting Party (RP) stated a child was being hit and being pushed off a chair by other children. Children were being bullied in the school-age program.

During the investigation, LPA interviewed 4 staff members, 8 school-age children, and 5 parents.

Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 10/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 06-CC-20250825154152
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: LITTLE SCHOLARS CHILD CARE LEARNING CENTER
FACILITY NUMBER: 304370935
VISIT DATE: 10/09/2025
NARRATIVE
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During staff interview, staff 1 (S1) stated, “there is bullying here and there” and any bullying is reported to the office. S1 stated they interfere and talk to the children about their actions. S1 stated they have witnessed children kicking and pushing each other and staff will separate the children right away. Staff 4 (S4) stated there is no bullying in the school. S4 stated they would talk to the children if children start fighting.

During children’s interview, four (4) children stated they understood what a bully is, and it is someone who calls other children names, bosses’ children and is mean. Children interviewed stated it makes them sad to see their friend being bullied. Four children stated there is bullying in the classroom but did not witness hitting. Children stated the teachers talk to them and when other children are hitting or fighting, they are sent to the office and their parent’s will be called.

During parent interviews, 1 of 5 parents stated they are concerned about staff not properly supervising children resulting to children getting injured or hurt.

Based on the interviews conducted and record reviews, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted with Director Taryn Stephens. The Notice of Site Visit was posted during the visit. The director was informed that the Notice of Site Visit must be posted for 30 consecutive days. Appeal Rights Provided.

Page 2 of 2

SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:

DATE: 10/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5