304370976-10-26-2021-06-CC-JHAN-C89PT2-20211029113511

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370976
Report Date: 10/26/2021
Date Signed: 10/26/2021 03:30:10 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/25/2021 and conducted by Evaluator Dean Valencia

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20210825144525

FACILITY NAME:	CRESCENT HEAD START		FACILITY NUMBER:	304370976
ADMINISTRATOR:	COLEMAN-JONES, KYA		FACILITY TYPE:	850
ADDRESS:	5600 CRESCENT AVENUE		TELEPHONE:	(714) 241-8920
CITY:	BUENA PARK	STATE: CA	ZIP CODE:	90620
CAPACITY:	30	CENSUS: 10	DATE:	10/26/2021
		UNANNOUNCED	TIME BEGAN:	01:00 PM
MET WITH:	Sandy Prieto, director		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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Day care child is being bitten by another child at the facility.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Dean Valencia conducted an unannounced complaint inspection on today's date, 10/26/2021, to deliver findings of a complaint investigation. This is a continuation of an investigation initiated on 08/16/2021. LPA met with director Sandy. At 1:30PM the director guided LPA on a tour of the facility and census of children was taken. At the time of the census LPA observed 10 preschool age children and 5 staff. On 9/3/2021 a complaint was filed with the Department alleging day care child is beeing bitten by another child. It was alleged that multiple bitting incidents were occuring to a child from another child, due to a lack of supervision and/or intervention by staff. During the course of the investigation, LPA interviewed director, and administrator and 4 other staff, several parents, 2 children and 2 children were attempted to interviewed, and conducted 2 separate physical plant inspections on different dates, and reviewed many ouch reports related to the child involved in the allegation, and reviewed current Head Start policy related to these allegations and a current Parent Handbook/Plan of Operation. During LPA's observations of children in the classrooms, LPA was able to observe that staff exhibited appropriate supervision and were well within teacher to child ratios. (continued on LIC0099C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Dean Valencia	TELEPHONE: (714) 215-6737
LICENSING EVALUATOR SIGNATURE:	DATE: 10/26/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/26/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20210825144525

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: CRESCENT HEAD START	FACILITY NUMBER: 304370976
	VISIT DATE: 10/26/2021

NARRATIVE

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(page 2)
Staff were interviewed by LPA on 9/3/21, and during the interviews staff exhibited knowledge of supervision regulations, and protocol, and stated they are always supervising all children at all times. Children were interviewed on 10/26/21. Children interviewed all stated that they are supervised by staff and feel safe at the facility. Parents were interviewed on 10/25/2021, and had generally positive feedback regarding the facility, and had no issues related to this reported allegation. From these interviews with staff, parents, and children, observations of the classrooms, and review of facility documentation related to the allegation there was insufficient information to create a preponderance of evidence to support this allegation.

Based on all this information the preponderance of evidence standard for this allegation was not met, therefore the above allegation is found to be unsubstantiated. From all of the available information obtained by LPA during the course of the investigation, that there is insufficient evidence indicating that a day care child is being bitten by another child, due to any sort of lack of supervision. Based on all of the information LPA was able to obtain, LPA was not able to determine that this allegation was false or untrue. Therefore LPA cannot make the determination that this allegation is unfounded; and the most accurate finding would remain at unsubstantiated.

Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is unsubstantiated. Exit interview was conducted, and report was reviewed and discussed. Notice of Site Visit was posted during the visit. The facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100 per day. The facility was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights.

SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Dean Valencia	TELEPHONE: (714) 215-6737
LICENSING EVALUATOR SIGNATURE:	DATE: 10/26/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/26/2021

LIC9099 (FAS) - (06/04)

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