304370987-12-13-2022-06-CC-RLOZ-CMBSAL-20221221124232

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370987
Report Date: 12/13/2022
Date Signed: 12/13/2022 03:30:05 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/28/2022 and conducted by Evaluator Romelia M Castanon

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20221028162153

FACILITY NAME:	KIDDIE ACADEMY OF HUNTINGTON BEACH		FACILITY NUMBER:	304370987
ADMINISTRATOR:	CARREON, NICOLE		FACILITY TYPE:	850
ADDRESS:	19342 BEACH BLVD		TELEPHONE:	(714) 968-0078
CITY:	HUNTINGTON BEACH	STATE: CA	ZIP CODE:	92648
CAPACITY:	124	CENSUS: 36	DATE:	12/13/2022
		UNANNOUNCED	TIME BEGAN:	01:30 PM
MET WITH:	Director Nicole Carreon and Assistant Director Amber Lopez		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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Staff did not ensure child's diapering needs were met

INVESTIGATION FINDINGS:

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On 12/13/2022, Licensing Program Analyst (LPA) Romy Castanon made an unannounced visit to the facility for the purpose to deliver findings of a complaint that was received at the Orange County Regional Child Care Program Office. LPA met with Director Nicole Carreon and explained the reason for today’s visit. A tour of Room 5 was conducted, and census was taken. Observed at the time of the visit was a total of 8 children and 2 staff members.

A review of the Facility Personnel Report Summary on 12/13/2022 indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 10/28/2022, the Regional Office received a complaint report alleging staff did not ensure child’s diapering needs were met. Reporting Party (RP) stated upon pick up, they observed Subject Child (SC) crying hysterically. (Page 1 of 3)

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Rina Lopez	TELEPHONE: (714) 795-0859
LICENSING EVALUATOR NAME: Romelia M Castanon	TELEPHONE: (714) 746-8565
LICENSING EVALUATOR SIGNATURE:	DATE: 12/13/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/13/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 06-CC-20221028162153

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: KIDDIE ACADEMY OF HUNTINGTON BEACH	FACILITY NUMBER: 304370987
	VISIT DATE: 12/13/2022

NARRATIVE

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Page 2 of 3

When asked what was wrong, the child responded their “butt”. RP pulled back the child’s diaper and observed pasted feces. RP confronted staff about the soiled diaper and staff responded the children had just returned to the classroom from the playground. RP immediately changed the child’s diaper on the classroom’s changing table. RP noticed pasted on feces and red welts on the child’s buttocks.

During initial visit on 11/02/2022, LPA interviewed Assistant Director (AD) and one Staff #1. AD stated all staff are trained on diaper changing during their new hire orientation. AD informed LPA the facility’s communication application also notifies staff when a child’s next diaper change is. AD informed LPA that parents have access to all information entered by staff. AD stated the internet in the facility is unreliable and there have been incidents that the children’s daily activities are not synced properly overnight. AD provided LPA with the daily report for SC which shows a diaper change at 1:38 p.m., after a nap. The next diaper change was at 4:15 p.m., when RP picked up the child, 2 hours and 37 minutes later. AD informed LPA that RP spoke with the facility owner and Director and wanted to recant their complaint to Licensing. During Staff #1 (S1) interview, LPA was informed S1 had not been properly trained on diaper changing procedures from the facility and relied on personal experience. S1 was unaware if the facility’s communication application provided notifications when to change a child or if a diaper changing schedule was needed to be followed regularly. S1 stated diaper changes are generally as needed, in the morning, before, and after naps. S1 stated they were appointed by another staff member to perform most diaper changes. S1 recalls SC waiting to be changed by them, the child was next to be changed. RP arrived at this time, observed SC crying and changed the child themselves on the classroom changing table. Although there is a plan in placed of when to diaper children, the facility failed to meet SC’s needs by not changing his diaper while SC was soiled, causing child a diaper rash.

LPA interviewed RP on 11/04/2022. During interview, RP stated staff informed RP the child was next in line to have their diaper changed. RP stated the child suffered four red blisters due to the crusted feces and soaked diaper. RP sent LPA photo of child’s soiled clothing with 10/18/2022 date stamp. RP spoke with facility owner and Director on 11/01/2022.

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SUPERVISOR'S NAME: Rina Lopez	TELEPHONE: (714) 795-0859
LICENSING EVALUATOR NAME: Romelia M Castanon	TELEPHONE: (714) 746-8565
LICENSING EVALUATOR SIGNATURE:	DATE: 12/13/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/13/2022

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20221028162153

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: KIDDIE ACADEMY OF HUNTINGTON BEACH	FACILITY NUMBER: 304370987
	VISIT DATE: 12/13/2022

NARRATIVE

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Page 3 of 3

Based on the interviews conducted with Reporting Party, Assistant Director and Staff #1 and record review of facility electronic communication application, the preponderance of evidence standard has been met, therefore the Personal Rights allegation that staff did not ensure child’s diapering needs were met is found to be Substantiated. California Code of Regulations, Title 22, Division 12, 101428(b)(2) are being cited on the attached LIC9099D.

LPA Castanon informed Director Nicole Carreon that this report dated 12/13/2022 documents one Type A citation which shall be posted for 30 consecutive days as there are immediate risks to the health, safety, or personal rights of children in care. LPA Castanon also informed the Director to provide a copy of this licensing report dated 12/13/2022 that documents any Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview was conducted with Director Nicole Carreon. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.

End of Report

SUPERVISOR'S NAME: Rina Lopez	TELEPHONE: (714) 795-0859
LICENSING EVALUATOR NAME: Romelia M Castanon	TELEPHONE: (714) 746-8565
LICENSING EVALUATOR SIGNATURE:	DATE: 12/13/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/13/2022

LIC9099 (FAS) - (06/04)

Page: 3 of 4

Control Number 06-CC-20221028162153

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: KIDDIE ACADEMY OF HUNTINGTON BEACH	FACILITY NUMBER: 304370987
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 12/13/2022

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 12/16/2022 Section Cited CCR 101428(b)(2)	1 2 3 4 5 6 7	101428 Infant Care Personal Services (b)The infant shall be kept clean and dry at all times.(2)Each infant's clothing and diapers shall be changed as often as necessary to ensure that the infant is clean and dry at all times. This was not met as evidenced by:	1 2 3 4 5 6 7	New diaper changing policy has been put in place on 11/01/2022 that require staff to conduct diaper checks after every dailiy activity transition. Director agrees to conduct a retraining regarding diaper changes and regulation being addressed.
	8 9 10 11 12 13 14	LPA interviews with Reporting Party, Asst. Director and Staff #1, it was discovered that subject child did not have a diaper check or change for a long period of time. Staff stated the child had just returned from the playground and was about to have their diaper changed when RP picked them up, 2.5 hours after their last diaper change, causing a rash on the child. Children need to be changed as needed. This poses an immediate risk to the personal rights of children in care.	8 9 10 11 12 13 14	Director will provide LPA with a training agenda and role sheet of all infant staff scheduled to attend. Attendance sheet will include staff signatures. Director will email copy of agenda and role sheet to LPA at romelia.castanon@dss.ca.gov by specified date 12/16/2022.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Rina Lopez	TELEPHONE: (714) 795-0859
LICENSING EVALUATOR NAME: Romelia M Castanon	TELEPHONE: (714) 746-8565
LICENSING EVALUATOR SIGNATURE:	DATE: 12/13/2022

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/13/2022

LIC9099 (FAS) - (06/04)

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