304370987-3-4-2021-06-CC-JHAN-BYXVXB-20210309154917

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370987
Report Date: 03/04/2021
Date Signed: 03/04/2021 10:28:07 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/11/2021 and conducted by Evaluator Carmen Odom

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20210211134542

FACILITY NAME:	KIDDIE ACADEMY OF HUNTINGTON BEACH		FACILITY NUMBER:	304370987
ADMINISTRATOR:	CARREON, NICOLE		FACILITY TYPE:	850
ADDRESS:	19342 BEACH BLVD		TELEPHONE:	(714) 968-0078
CITY:	HUNTINGTON BEACH	STATE: CA	ZIP CODE:	92648
CAPACITY:	124	CENSUS: 38	DATE:	03/04/2021
		UNANNOUNCED	TIME BEGAN:	08:20 AM
MET WITH:	Assistant Director Amber Lopez		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

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Child was left naked to stand in the corner of a room.

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPA) Odom and Nguyen conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 02/16/2021. Upon arrival LPA met with Assistant Director, Amber Lopez, to deliver complaint findings. Director guided LPAs on a tour of the facility. LPA took census, there was a total of 38 preschool children; 7 children in the 2s classroom (2 year olds) with 1 staff, 6 children in threes1 classroom (3 year olds) with 1 staff, 14 children in threes2 classrom (3 year olds) with 2 staff and 11 children in 4s classroom (4-5 year olds) with 2 staff. During today’s inspection the facility was operating within its licensed capacity and within compliance of staffing ratios.

A review of staff records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

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Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Carmen Odom	TELEPHONE: (714) 703-2819
LICENSING EVALUATOR SIGNATURE:	DATE: 03/04/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20210211134542

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: KIDDIE ACADEMY OF HUNTINGTON BEACH	FACILITY NUMBER: 304370987
	VISIT DATE: 03/04/2021

NARRATIVE

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The department received a complaint on 02/11/21 alleging a child was left naked to stand in the corner of a room. The allegation indicates on 02/10/21 the child (C1) had an accident and teachers’ staff (S1) and staff (S3) left C1 in the corner of the room undressed for 10 minutes. The facility has cameras parents can log on for live stream, this is how complainant party was able to observe the incident. Complainant indicated when C1 has an accident C1 needs assistance with changing clothes, C1 is still learning how to dress own self. Complainant indicated, C1 was diagnosed with speech delay, C1 has a difficult time speaking with staff, especially asking for help. In the time lapse when C1 had the accident until C1 was fully dressed S1 and S3 were never observed by the complaining party assisting C1. S3 placed C1 against the classroom wall next to the restroom to change all clothes with no privacy and in front of the other children in classroom. Staff, C1 and other children were observed via camera by complainant.

During the investigation LPA Odom interviewed complaining party, director, and 3 staff members. LPA reviewed the Children’s Roster, Personnel report, and 7 screen shot pictures from the facility video. LPA did not interview children and parents due to staff statements made during interviews and other information and documents gathered during the course of the investigation.

During an interview on 02/16/21, Director (S4) acknowledged she was aware of the incident that happened on 02/04/21 with C1. S4 stated, parent contacted her the same day and reported C1 had an accident, and staff were not helping C1 and requested to move C1 back to the previous classroom. S4 spoke with S1 and S3 regarding the incident, when questioned by S4 as to what happened with C1, S1 and S3 had no explanation. S4 stated, no verbal or written warning was given to S1 and S3. S4 only spoke to staff regarding incident. S4 disclosed moved C1 back to the previous classroom. S4 stated the procedure when a child has an accident, if the teacher is by herself, the child will be given extra clothes and child will change outside the restroom by themselves. If there are two staff, then one teacher will help the child. S4 was asked regarding staff training procedures, and S4 disclosed no training with staff regarding personal rights and supervision has been conducted. S4 stated, this is the way we’ve been doing it. S4 stated, when staff is hired, they are provided an orientation, are floaters in different rooms, and shadow different experienced teachers.

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SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Carmen Odom	TELEPHONE: (714) 703-2819
LICENSING EVALUATOR SIGNATURE:	DATE: 03/04/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2021

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20210211134542

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: KIDDIE ACADEMY OF HUNTINGTON BEACH	FACILITY NUMBER: 304370987
	VISIT DATE: 03/04/2021

NARRATIVE

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During the investigation, 3 staff members were interviewed 02/16/21 and 02/22/21. All three staff members were aware of the incident that happened on 02/04/21. S1 stated, on 02/04/21, C1 had an accident. C1 was given extra clothes to change into. S1 stated they couldn’t remember helping child, but C1 changed own clothes outside the restroom. When asked, is that the normal routine, S1 stated, “No”, it just happened. S1 stated, S3 was preparing snacks, and I was cleaning cots away. S1 disclosed they have never received any training at the facility, but the routine if a child has an accident is, to check for extra clothes in the cubby, get a plastic bag for the dirty clothes and take the child into the restroom to change. When questioned, what is personal rights, S1 stated, “I don’t know”. When questioned, why did child change in the classroom and not in the restroom, S1 stated, “I don’t know”.

S3 stated, when they started working at the childcare on 02/2020, they were never given proper training on classroom and facility procedures. S3 stated, just following the guidance of co-teacher in the classroom. On 02/04/21, C1 had an accident during nap time, upon waking up, S3 got C1 a change of clothes and took child to the bathroom to change. S3 disclosed the bathrooms are too small to change in, therefore C1 changed outside the bathroom. S3 was unaware that C1 was in view of the camera and child could be seen naked. Before this incident, S3 was never informed children could be seen changing outside the restroom. S3 stated, S4 never trained or provided any tips to change children when they have accidents, only to make sure staff is standing with the children at the restroom door.

Based on LPA’s facility inspection, observations, interviews conducted with complainant party, director, 3 staff, pictures provided, records reviewed, and pictures taken by LPA, it has been determined that the facility did violate child’s personal rights by leaving child inside the classroom outside the restroom against the wall to change clothes in which video camera captured child exposed and naked in front of all the classmates. Therefore, the preponderance of evidence standard has been met, therefore the above allegation: Personal Rights are found to be Substantiated. California Code of Regulations, Title 22, 101223(a)(3) Personal Rights is being cited on the attached LIC 9099D.

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SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Carmen Odom	TELEPHONE: (714) 703-2819
LICENSING EVALUATOR SIGNATURE:	DATE: 03/04/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2021

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20210211134542

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: KIDDIE ACADEMY OF HUNTINGTON BEACH	FACILITY NUMBER: 304370987
	VISIT DATE: 03/04/2021

NARRATIVE

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This report cites a Type A violation and shall be provided to parents/guardians of children currently in enrolled and to parents/guardians of children newly enrolled at the facility during the next 12 months. Parents/guardians must sign Form LIC9224 to be kept in each child's file.

Exit interview was conducted with Director, Nicole Carreon. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.

SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Carmen Odom	TELEPHONE: (714) 703-2819
LICENSING EVALUATOR SIGNATURE:	DATE: 03/04/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2021

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20210211134542

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: KIDDIE ACADEMY OF HUNTINGTON BEACH	FACILITY NUMBER: 304370987
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 03/04/2021

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 03/04/2021 Section Cited HSC 101223(a)(3)	1 2 3 4 5 6 7	101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal...interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. This requirement was not met evidence by:	1 2 3 4 5 6 7	Assistant Director stated, facility had a staff metting on 2/18/21 regarding Personal Rights, Supervision and procedue if child has an accident and made staff aware of video camera angeles. A copy of sign in sheet was provided. Staff also watched CCLD E-learning videos Supervising children in the child care center and Children's personal rights in
	8 9 10 11 12 13 14	Based on interviews conducted, and pictures provided child was left inside the classroom outside the restroom against the wall to change clothes in which video camera captured child exposed and naked in front of classmates for 10 minutes on 2/04/21. This poses an immediate Health and Safety risk to children in care.	8 9 10 11 12 13 14	child care.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Carmen Odom	TELEPHONE: (714) 703-2819
LICENSING EVALUATOR SIGNATURE:	DATE: 03/04/2021

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2021

LIC9099 (FAS) - (06/04)

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