304370987-3-23-2022-06-CC-THOO-CCXPK3-20220328112228

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370987
Report Date: 03/23/2022
Date Signed: 03/23/2022 01:29:58 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/06/2022 and conducted by Evaluator Stacy Torrence

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20220106153009

FACILITY NAME:	KIDDIE ACADEMY OF HUNTINGTON BEACH		FACILITY NUMBER:	304370987
ADMINISTRATOR:	CARREON, NICOLE		FACILITY TYPE:	850
ADDRESS:	19342 BEACH BLVD		TELEPHONE:	(714) 968-0078
CITY:	HUNTINGTON BEACH	STATE: CA	ZIP CODE:	92648
CAPACITY:	124	CENSUS: 74	DATE:	03/23/2022
		UNANNOUNCED	TIME BEGAN:	12:34 PM
MET WITH:	Nicole Carreon, Director		TIME COMPLETED:	12:50 PM

ALLEGATION(S):

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Facility staff are not following COVID-19 protocol

INVESTIGATION FINDINGS:

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On 03/23/2022, Licensing Program Analyst (LPA) Stacy Torrence conducted an in-person inspection to deliver the findings regarding the above complaint allegation. LPA Torrence met with Nicole Carreon, Director. There was a total of 74 preschool children present, with 10 staff supervising. A review of staff criminal clearance records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 01/06/2022, Licensing office received a complaint alleging the following: Facility staff are not following COVID-19 protocol.

During the course of the investigation, LPA Torrence conducted a phone interview with Reporting Party (RP). RP stated staff/administrator did not following COVID-19 protocol by not letting staff know right away when other staff tested positive for COVID. Per RP, staff were notified of positive test results a couple days afterward.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Thuy Ho	TELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Stacy Torrence	TELEPHONE: (714) 300-3599
LICENSING EVALUATOR SIGNATURE:	DATE: 03/23/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20220106153009

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: KIDDIE ACADEMY OF HUNTINGTON BEACH	FACILITY NUMBER: 304370987
	VISIT DATE: 03/23/2022

NARRATIVE

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During the course of the investigation, LPA Torrence conducted in-person interviews with 11 staff members. Staff 1(S1) and Staff 2(S2) stated their COVID-19 protocol is that they contact the OC Public Health Department and follow whatever instructions that is given. S1 reported if a staff or child test positive for COVID, they are required to stay home until the required quarantine date, and upon returning they are required to submit a negative test. S1 stated they notify the parents and staff of any positive cases via a phone call and a letter. S2 stated if it’s a staff member which tested positive and they are at work, staff is immediately sent home, parents are sent a close contact letter and a text is also sent out, classroom is shutdown according to Public Health requirement. S2 stated positive staff members are not allowed to stay at the facility and they have never had a case where a staff is already at the facility and got sick, staff have always called in sick and tested positive while at home. S2 stated all staff members are notified of any positive cases whether it’s a staff or child. Nine interviewed staff reported they are notified of positive cases. Staff 3, 6, 7, 8, 9, and 11 stated classrooms are shutdown/closed when there are positive COVID cases.

During the course of the investigation, LPA Torrence interviewed five parents. Interviewed parents had no issues or concerns nor complaints about the facility.

Based on the information gathered from LPAs' interviews, reviewing records, there was insufficient evidence to corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is unsubstantiated.

Exit interview was conducted. The Notice of Site Visit was posted. Appeal Rights was explained. A copy of appeal rights (LIC 9058 1/16) will be provided through email and their signatures on this form acknowledges receipt of these rights. First level appeal is to Regional Manager, address is above on the report.

SUPERVISOR'S NAME: Thuy Ho	TELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Stacy Torrence	TELEPHONE: (714) 300-3599
LICENSING EVALUATOR SIGNATURE:	DATE: 03/23/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2022

LIC9099 (FAS) - (06/04)

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