304371084-10-20-2020-06-CC-PMAA-BUYMJY-20201102083956

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304371084
Report Date: 10/20/2020
Date Signed: 10/20/2020 11:03:41 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/27/2020 and conducted by Evaluator Jordann Nelson

COMPLAINT CONTROL NUMBER: 06-CC-20200227111029

FACILITY NAME:	TEACHABLE MOMENTS CHILDREN'S CENTER		FACILITY NUMBER:	304371084
ADMINISTRATOR:	LE, AMY		FACILITY TYPE:	850
ADDRESS:	6900 W. GARDEN GROVE BLVD.		TELEPHONE:	(714) 383-5999
CITY:	WESTMINSTER	STATE: CA	ZIP CODE:	92683
CAPACITY:	30	CENSUS: 23	DATE:	10/20/2020
		UNANNOUNCED	TIME BEGAN:	10:50 AM
MET WITH:	Amy Le		TIME COMPLETED:	11:20 AM

ALLEGATION(S):

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Day care child was sexually abused while in care

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Jordann Nelson delivered findings for an investigation conducted by Investigation Bureau (IB) Investigator Andrew Murrow and LPA Jungmi Han. LPA Nelson conducted an unannounced complaint investigation regarding the above allegations.
Complaint number: 06-CC-20200227111029.

LPA met with director, Amy Le. Census was taken in individual classrooms. The overall census observed was preschool 4 staff and 23 preschool children.A review of staff criminal clearance records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

Allegation: Day care child touched inappropriately touch while in care

The department received a complaint on 2/27/2020, for inappropriate touching of a day care child

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Jordann Nelson	TELEPHONE: (714) 743-8228
LICENSING EVALUATOR SIGNATURE:	DATE: 10/20/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 06-CC-20200227111029

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: TEACHABLE MOMENTS CHILDREN'S CENTER	FACILITY NUMBER: 304371084
	VISIT DATE: 10/20/2020

NARRATIVE

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The complaint was investigated by Investigation Bureau Investigator Andrew Murrow and by Licensing Program Analysts. During the investigation, IB Investigator obtained and reviewed police and medical reports. Investigator, Murrow made serval attempts to set up appointment to interview child #1, but was unsuccessful, due to no return calls from parents. Investigator Murrow reviewed Police Department reports, which consisted of child’s interview and parents. One of the parents indicated that the child disclosed that someone bigger was hurting and touching him inappropriately while at school, the child as unable to provide identifying information to parent. The parent further indicated that the child stated that a male person touched child inappropriately, no name, no witness information, no dates were given during the child’s disclosure. During the interview with the child the officers were not able to obtain a disclosure. The medical reports obtained did not revel any injuries to the child. Based on insufficient evidence to continue the investigation the officers referred the investigation over to the detective bureau for further investigation. Investigator Murrow contacted the Child Abuse Detective assigned to the case, the Detective stated that based on the patrol report, the agency would not be conducting a forensic exam and closed the case.

LPA Han conducted an initial investigation inspection. During that inspection LPA obtained documents for the purposes of the investigation. Documents obtained were children’s roster, sign in and sign out sheets, complete child file and staff work schedule report.

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Jordann Nelson	TELEPHONE: (714) 743-8228
LICENSING EVALUATOR SIGNATURE:	DATE: 10/20/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2020

LIC9099 (FAS) - (06/04)

Page: 3 of 4

Control Number 06-CC-20200227111029

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: TEACHABLE MOMENTS CHILDREN'S CENTER	FACILITY NUMBER: 304371084
	VISIT DATE: 10/20/2020

NARRATIVE

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LPA, Nguyen conducted a phone interview with child #1s parents, parent confirmed allegation and expressed concern about a male being present at the facility. LPA Nguyen asked if she or the investigator could interview the child, parent decline, stating that they did not want child to relive the incident again.

LPA Han attempted to interviewed five children, none of the children made disclosures. LPA was only able to qualify one child out of the five, no disclosures were made.

LPA Han conducted phone interviews with four staff, including two adults who are not facility staff but are on the facility roster. LPA interview five parents, none made any disclosure, nor did they state a male staff worked or is present at the facility. No disclosures were made by staff or children whom were interviewed. All staff, parents and children interviewed, denied the allegation, in addition indicated there is no male staff working at the facility. In addition, both staff and parents indicated the children are never left unsupervised by anyone other than a staff. The two adults that are part of the roster indicated that they have never provided care and supervisor to the children, if they present in the facility it was after hours or on weekends.

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Jordann Nelson	TELEPHONE: (714) 743-8228
LICENSING EVALUATOR SIGNATURE:	DATE: 10/20/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2020

LIC9099 (FAS) - (06/04)

Page: 2 of 4

Control Number 06-CC-20200227111029

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: TEACHABLE MOMENTS CHILDREN'S CENTER	FACILITY NUMBER: 304371084
	VISIT DATE: 10/20/2020

NARRATIVE

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Based on interviews, with staff, adults, parents and children and the review of police reports and medical reports, it could not be determined if there was a personal rights violation of a daycare child being touched inappropriately. Due to insufficient evidence obtained during the investigation, the personal rights allegation is determined to be unsubstantiated. While the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. therefore, the allegation is unsubstantiated.

There were no citations cited under Title 22 Regulations during this investigation.

An exit interview was conducted with Director Amy Le . The report was reviewed and discussed. A notice of site visit was posted during this visit and Director was advised failure to post for 30 days will result in a $100.00 civil penalty fee. Appeal Rights and deficiencies were discussed. The facility representative was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days. Any proposed changes to the physical plant, including telephone number, shall be immediately reported to the Department.

The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice of Site Visit” must be posted on or adjacent to the door.

SUPERVISOR'S NAME: Patricia Magana	TELEPHONE: (714) 703-2821
LICENSING EVALUATOR NAME: Jordann Nelson	TELEPHONE: (714) 743-8228
LICENSING EVALUATOR SIGNATURE:	DATE: 10/20/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2020

LIC9099 (FAS) - (06/04)

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