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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 304371219
Report Date: 04/13/2021
Date Signed: 04/13/2021 04:31:45 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/16/2020 and conducted by Evaluator Stacy Torrence
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20200916141553
FACILITY NAME:LITTLE MINDS LEARNING CENTERFACILITY NUMBER:
304371219
ADMINISTRATOR:RUBI, LUCEROFACILITY TYPE:
830
ADDRESS:8760 CERRITOS AVETELEPHONE:
(714) 699-1111
CITY:ANAHEIMSTATE: CAZIP CODE:
92804
CAPACITY:8CENSUS: 4DATE:
04/13/2021
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Angelica Burgos, DirectorTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Facility is operating over ratio
Children are not adequately supervised during nap time
INVESTIGATION FINDINGS:
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Tele-Investigation due to Covid-19 State of Emergency
On 04/13/2021, Licensing Program Analyst (LPA) Stacy Torrence conducted a Tele- investigation via FaceTime Application to deliver the findings regarding the above complaint allegation. This complaint investigation had been started on 09/16/2020 by LPA Tina Nguyen. LPA Torrence met with director Angelica Burgos remotely via FaceTime application. LPA notified the director that due to Covid-19 and Department of Public Health (DPH) guidelines of social distancing, a tele investigation is conducted. The Covid-19 Emergency Response questionnaires were asked.
There was a total of 4 infants with one staff observed remotely. A review of staff records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Stacy TorrenceTELEPHONE: (714) 300-3599
LICENSING EVALUATOR SIGNATURE:

DATE: 04/13/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 06-CC-20200916141553
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: LITTLE MINDS LEARNING CENTER
FACILITY NUMBER: 304371219
VISIT DATE: 04/13/2021
NARRATIVE
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On 09/16/2020, our office received a complaint and complainant reported that Facility is operating over ratio and infant sleeping in the crib is left unsupervised.

LPA Nguyen conducted interviews with 2 staff members. No disclosures were made by staff. All interviewed staff members denied of facility is operating over ratio or children are not adequately supervised during nap time. No staff member disclosed witnessing any staff not adequately supervising the infants during nap time or being left alone with more than 4 infant or 6 toddler option children. Interviewed Staff indicated that staff members always stand at the position where that they can supervise all infant during naptime. Staff members also denied witnessing any staff members leaving the children napping alone in the napping area. A staff member stated if an infant fell asleep, the staff member would call the director to come supervising the napping infant so the staff member would supervise the other infants. Interviewed staff members also stated there are only 4 infants enrolled in the infant program so there was no way the facility is operating over ratio.

On 3/8/21 LPA Nguyen conducted an inspection at the facility and observed one staff member supervised 3 infants.

No children interview was conducted due to children being non-verbal.

LPA Nguyen attempted to interview five parents and was able to interview four parents. Interviewed parents stated they like the facility and all staff members are very nice; they never witness the facility operating over ratio or observing staff members left the child unsupervised during naptime. Per interviewed parents, they did not have any concern or issue with the facility.

Based on the information gathered from LPAs' interviews and observation, there is insufficient evidence to corroborate the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged facility is operating over ratio and children are not adequately supervised during nap time did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview was conducted. The Notice of Site Visit was not posted due to tele-investigation Covide-19 State of Emergency. Appeal Rights was explained. A copy of appeal rights (LIC 9058 1/16) will be provided through email and their signatures on this form acknowledges receipt of these rights. First level appeal is to Regional Manager, address is above on the report.

SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Stacy TorrenceTELEPHONE: (714) 300-3599
LICENSING EVALUATOR SIGNATURE:

DATE: 04/13/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/16/2020 and conducted by Evaluator Stacy Torrence
PUBLIC
COMPLAINT CONTROL NUMBER: 06-CC-20200916141553

FACILITY NAME:LITTLE MINDS LEARNING CENTERFACILITY NUMBER:
304371219
ADMINISTRATOR:RUBI, LUCEROFACILITY TYPE:
830
ADDRESS:8760 CERRITOS AVETELEPHONE:
(714) 699-1111
CITY:ANAHEIMSTATE: CAZIP CODE:
92804
CAPACITY:8CENSUS: 4DATE:
04/13/2021
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Angelica Burgos, DirectorTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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9
Staff are comingling children
INVESTIGATION FINDINGS:
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Tele-Investigation due to Covid-19 State of Emergency
On 04/13/2021, Licensing Program Analyst (LPA) Stacy Torrence conducted a Tele- investigation via FaceTime Application to deliver the findings regarding the above complaint allegation. This complaint investigation had been started on 09/16/2020 by LPA Tina Nguyen. LPA Torrence met with director Angelica Burgos remotely via FaceTime application. LPA notified the director that due to Covid-19 and Department of Public Health (DPH) guidelines of social distancing, a tele investigation is conducted. The Covid-19 Emergency Response questionnaires were asked.
There was a total of 4 infants, seven school age children, eight preschool children, in their individual classrooms with one staff in each classroom, observed remotely. A review of staff records on this date indicated that all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Stacy TorrenceTELEPHONE: (714) 300-3599
LICENSING EVALUATOR SIGNATURE:

DATE: 04/13/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 06-CC-20200916141553
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868
FACILITY NAME: LITTLE MINDS LEARNING CENTER
FACILITY NUMBER: 304371219
VISIT DATE: 04/13/2021
NARRATIVE
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On 09/16/2020, our office received a complaint and complainant reported that Staff are comingling children.

On 03/8/2021, upon arrival at 7:40 AM, Licensing program Analyst (LPA) Nguyen and Licensing Program Manager (LPM) Ho observed 3 infants and 1 preschool child in the infant classroom with 2 staff members. Interviewed staffs confirmed that they sometimes co-mingled infants and preschool children mostly in the morning for 10-15 mins so staff members can take a break to use the restroom.

Based on LPM and LPA’s observations and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division & Chapter 1, 101161 (a) Limitations on Capacity and Ambulatory Status is being cited on the attached LIC9099D.

Exit interview was conducted. The Notice of Site Visit was not posted. The licensee was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights. This report LIC 9099 were provided to the director.

SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Stacy TorrenceTELEPHONE: (714) 300-3599
LICENSING EVALUATOR SIGNATURE:

DATE: 04/13/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2021
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 06-CC-20200916141553
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: LITTLE MINDS LEARNING CENTER
FACILITY NUMBER: 304371219
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/13/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/16/2021
Section Cited
CCR
101161(a)
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101161(a) Limitations on Capacity and Ambulatory Status. A licensee shall not operate a childcare center beyond the conditions and limitations specified on the license, including the capacity limitation. This requirement was not met as evidenced by: Based on LPM and LPA’s observation and staff interview.
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The director stated she will train the staff to make sure staff will not comingle the infant and preschool children together. Director will send the written statement to LPA by 04/14/2021.
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During 03/08/2021's inspection, LPM and LPA observed 2 staff members supervised 3 infants and 1 preschool child in the infant classroom. Interviewed staffs confirmed that they sometimes co-mingled infants and preschool children in the morning for 10-15 mins so staff members can take a break to use the restroom. This poses a potential risk to the safety of the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Thuy HoTELEPHONE: (714) 287-8515
LICENSING EVALUATOR NAME: Stacy TorrenceTELEPHONE: (714) 300-3599
LICENSING EVALUATOR SIGNATURE:

DATE: 04/13/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2021
LIC9099 (FAS) - (06/04)
Page: 5 of 5