304371452-9-20-2022-06-CC-PMAA-CK6V3W-20221013160524

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304371452
Report Date: 09/20/2022
Date Signed: 09/20/2022 04:08:29 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/02/2022 and conducted by Evaluator Stella Gutierrez

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20220802161311

FACILITY NAME:	SPECTRUM MONTESSORI AT PORTOLA SPRINGS		FACILITY NUMBER:	304371452
ADMINISTRATOR:	FRANCO, BRENDA		FACILITY TYPE:	850
ADDRESS:	950 TOMATO SPRINGS ROAD		TELEPHONE:	(949) 522-3968
CITY:	IRVINE	STATE: CA	ZIP CODE:	92618
CAPACITY:	204	CENSUS: 174	DATE:	09/20/2022
		UNANNOUNCED	TIME BEGAN:	01:00 PM
MET WITH:	Brenda Franco, director		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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Personal Rights- Staff behavior poses as a risk to daycare children

INVESTIGATION FINDINGS:

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On 09/20/2022 Licensing Program Anaylst (LPA). Stella Gutierrez made an unannounced visit to the facility for the purpose to delivery findings on a compalint that was received on 08/02/2022. LPA, Gutierrez was met by Brenda Franco, Facility director who was explained the reason for today's visit.

A review of the Facility Personnel Report Summary conducted on 09/20/2022 indicates all facility staff or other individuals who required caregiver background checks have received criminal record and child abuse index clearances or exemptions.

On 08/02/2022 a complaint was received of the allegation of personal rights- Staff behavior poses a risk to daycare children in care. The reporting party stated that on June 28th, 2022 during nap time, the teacher providing care released the wrong child to the reporting party. The reporting party stated that they could not provide a name of the teacher regarding the incident. It was also stated that there have been several new staff at the facility in the past few months and that this very concerning for the safety of all children. Pg 1 of 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Stella Gutierrez
LICENSING EVALUATOR SIGNATURE:	DATE: 09/20/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20220802161311

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: SPECTRUM MONTESSORI AT PORTOLA SPRINGS	FACILITY NUMBER: 304371452
	VISIT DATE: 09/20/2022

NARRATIVE

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On 08/08/2022 the reporting party provided a statement to LPA. Reporting party stated that there were a lot of new faces at the facility and it was concerning because the staff were not familiar with children in care.

On 08/10/2022 LPA, Gutierrez conducted an inspection to investigate the alleged allegation. During the inspection LPA, Gutierrez was provided the Children’s Roster (LIC 9040) prior to tour. LPA, Gutierrez interviewed 04 Staff during tour. During the interviews Staff #2, Staff #3 and Staff #4 were asked to provide names of all the children in classroom #7 while they were on the playground. All staff recognized and were able to provide names of all 16 children from classroom #7 during the interview process.

On 08/17/2022 – 08/26/2022 LPA conducted 05 parent interviews regarding the alleged allegation who made no disclosers of the pick-up process being a problem.

Based on interviews with director and Staff, the allegation referenced on this report is deemed unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

Exit interview conducted and report was reviewed with the Director, Brenda Franco. Appeal Rights were discussed. The facility representative was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days.

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SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Stella Gutierrez
LICENSING EVALUATOR SIGNATURE:	DATE: 09/20/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2022

LIC9099 (FAS) - (06/04)

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