304371486-5-5-2021-06-CC-JHAN-C2ZS9K-20210514134050

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304371486
Report Date: 05/05/2021
Date Signed: 05/05/2021 11:08:03 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/15/2021 and conducted by Evaluator Dean Valencia

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20210315120513

FACILITY NAME:	GREAT FOUNDATIONS MONTESSORI-NORTHWOOD		FACILITY NUMBER:	304371486
ADMINISTRATOR:	BLANK		FACILITY TYPE:	850
ADDRESS:	4980 IRVINE BLVD.		TELEPHONE:	(714) 389-9500
CITY:	IRVINE	STATE: CA	ZIP CODE:	92620
CAPACITY:	132	CENSUS: 92	DATE:	05/05/2021
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Colleen Hazard, Director		TIME COMPLETED:	11:30 AM

ALLEGATION(S):

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Day care child was left unattended.
Inappropriate discipline.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Dean Valencia conducted an unannounced complaint inspection on today's date, 5/5/2021. LPA met with director, Colleen Hazard who guided LPA on a tour of the facility. Census of children in care was taken, and 92 children were in care. During today’s investigation the facility was operating within its licensed capacity and within compliance of ratios. During the course of the investigation, LPA interviewed eleven total staff, several parents, an adult witness, six children, made two seperate physical inspections, and reviewed video footage of the classroom where the allegations may have taken place. During an interview on 3/24/21, the Director (Staff #1, see LIC811 Confidentail Names List) stated that neither them nor any staff have violated the personal rights of children nor supervision regulation. Both they and the staff at this facility are aware of personal rights and supervision regulations, and are always within compliance of these regulations.
LPA interviewed eleven staff on 3/24/21. The staff interviewed stated that the facility is always within compliance of children's personal rights and supervision, and that all staff are aware of these personal rights and supervision regulations. (continued on LIC9099C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Dean Valencia	TELEPHONE: (714) 215-6737
LICENSING EVALUATOR SIGNATURE:	DATE: 05/05/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20210315120513

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: GREAT FOUNDATIONS MONTESSORI-NORTHWOOD	FACILITY NUMBER: 304371486
	VISIT DATE: 05/05/2021

NARRATIVE

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(page 2)
LPA interviewed several parents on 4/19/21 and 5/4/21. Parents stated that they were not witness to any issues at the facility nor had any concerns, and had generally positive responses for their experience with the facility. LPA also interviewed children on 3/24/21. From the information obtained from the children interviews, it was not determined that the facility had violated the personal rights of children, nor supervision regulations related to the allegations. From these interviews, there was insufficient information to create a preponderance of evidence to support either of these allegations.

On 4/7/21, LPA interviewed the reporting party and child #1. Details of the allegation were obtained, and LPA discussed with reporting party the investigation process and answered the reporting party's questions.

On 5/5/2021, LPA Valencia reviewed footage of a classroom at the center, where the allegations may have taken place. A total of 14 hours of in classroom time was reviewed by LPA over the course of six weeks of footage of the classroom, and observed that the staff and facility was in compliance of personal rights and supervision regulations.

Based on all this information the preponderance of evidence standard for these two allegations was not met, therefore the above allegations are found to be unsubstantiated. From all of the available information obtained by LPA during the course of the investigation, that there is insufficient evidence indicating that a day care child was left unattended or staff used Inappropriate discipline. Based on all of the information LPA was able to obtain LPA was not able to determine that these allegations were false or untrue. Therefore, LPA cannot make the determination that these two allegations are unfounded and the most accurate finding, based on the information obtained during the investigation, would remain at unsubstantiated.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore the allegations are unsubstantiated. Exit interview was conducted, and report was reviewed and discussed. Notice of Site Visit was posted during the visit. The facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100 per day. The licensee was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights.

SUPERVISOR'S NAME: Judy Hanson	TELEPHONE: (714) 703-2807
LICENSING EVALUATOR NAME: Dean Valencia	TELEPHONE: (714) 215-6737
LICENSING EVALUATOR SIGNATURE:	DATE: 05/05/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2021

LIC9099 (FAS) - (06/04)

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