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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 310321746
Report Date: 12/01/2022
Date Signed: 12/01/2022 11:27:39 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/14/2022 and conducted by Evaluator Jeremey McClain
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20221014121014
FACILITY NAME:REID, CANDICEFACILITY NUMBER:
310321746
ADMINISTRATOR:REID, CANDICEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 532-3811
CITY:GRANITE BAYSTATE: CAZIP CODE:
95746
CAPACITY:14CENSUS: 11DATE:
12/01/2022
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Candice ReidTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Licensee restrained children in care
Licensee inappropriately disciplined children in care
Licensee did not treat children with dignity in their personal relationship with staff and other persons
INVESTIGATION FINDINGS:
1
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5
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On December 1st, 2022, Licensing Program Analysts (LPAs) Jeremey McClain and Soleil Marx met with Candice Reid in order to close a complaint investigation. Upon arrival, LPAs observed 11 children supervised by licensee and her assistant. The following was alleged against the licensee: 1) Licensee restrains children in care, 2) Licensee inappropriately disciplines children in care, 3) Licensee did not treat children with dignity in their personal relationship with staff and other persons by not allowing them to cry in care. During the investigation, LPA conducted interviews with children in care, current and former assistants, and the licensee. LPA made observations of licensee’s interaction with children in care. Evidence was not conclusive that licensee restrains children in care. LPA observed that infant children use booster seats while eating, and the seats were not used as a restraining mechanism. During interviews and observations, it was not evident that children are inappropriately disciplined. Interviews refuted that children are not allowed to cry in care or express their emotions. The preponderance of evidence standard has not been met; therefore, the allegations are determined UNSUBSTANTIATED. There were no Title 22 deficiencies during today’s investigation. LPA reviewed this report with Licensee and provided a Notice of Site Visit that must be posted for 30 days. LPA provided appeal rights to licensee.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Keven PetersTELEPHONE: (916) 263-5728
LICENSING EVALUATOR NAME: Jeremey McClainTELEPHONE: (916) 216-7801
LICENSING EVALUATOR SIGNATURE:

DATE: 12/01/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/01/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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