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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313605610
Report Date: 07/02/2020
Date Signed: 07/02/2020 02:44:08 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/29/2020 and conducted by Evaluator Christopher Bello
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20200529164437
FACILITY NAME:KINDERCARE LEARNING CENTER - SIERRA COLLEGE (INF)FACILITY NUMBER:
313605610
ADMINISTRATOR:BRANDEBERRY, MELISSAFACILITY TYPE:
830
ADDRESS:8765 SIERRA COLLEGE BLVDTELEPHONE:
(916) 789-9898
CITY:ROSEVILLESTATE: CAZIP CODE:
95661
CAPACITY:40CENSUS: 2DATE:
07/02/2020
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Melissa BrandeberryTIME COMPLETED:
12:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff not providing supervision when children are sleeping.
Unqualified staff is providing care and supervision.

INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Christopher Bello met with Director Melissa Brandeberry via Tele-conference using the FaceTime application to deliver the findings and close a complaint investigation regarding the above allegations. Upon arrival, LPA observed two infants with one teacher. It was alleged that at times infants were left alone unsupervised or without qualified staff. LPA interviewed staff and reviewed documents pertaining to the investigation. Based on LPAs' investigation, the preponderance of evidence standard has not been met therefore, the above allegations are found to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. LPA sent a copy of the report, appeal rights and Notice of Site visit to be posted for 30 days via email. Director sent an email back confirming that she received the report acting as her virtual signature. LPA sent a copy of the report, appeal rights and Notice of Site visit to be posted for 30 days via email. Director sent an email back confirming that she received the report acting as her virtual signature.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Roxana SaraviaTELEPHONE: (916) 263-5715
LICENSING EVALUATOR NAME: Christopher BelloTELEPHONE: (916) 862-0844
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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