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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 313613048
Report Date: 08/30/2023
Date Signed: 08/30/2023 10:22:25 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/30/2023 and conducted by Evaluator Katrina Owens
COMPLAINT CONTROL NUMBER: 03-CC-20230530101404
FACILITY NAME:VEILE, RUTHFACILITY NUMBER:
313613048
ADMINISTRATOR:VEILE, RUTHFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 865-8340
CITY:ROSEVILLESTATE: CAZIP CODE:
95747
CAPACITY:14CENSUS: 0DATE:
08/30/2023
UNANNOUNCEDTIME BEGAN:
09:59 AM
MET WITH:Ruth Veile - LicenseeTIME COMPLETED:
10:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
LACK OF SUPERVISION: Inappropriate interactions between day care children due to lack of supervision.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
LPA Owens was instructed by management team to close the complaint investigation electronically due to the licensee not being available to have the complaint closed at the facility.

LPA Owens contacted and spoke with licensee, Ruth Veile, and informed her of the purpose of the telephone call. LPA was closing the complaint that was originally opened on July 17, 2023. Based upon the interviews conducted, there was not a preponderance of evidence to support the allegation or incident occurred therefore, this complainant is unsubstantiated.

An exit interview was conducted by way of telephone. Appeal rights were emailed to licensee.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Keven PetersTELEPHONE: (916) 263-5728
LICENSING EVALUATOR NAME: Katrina OwensTELEPHONE: (916) 879-1175
LICENSING EVALUATOR SIGNATURE:

DATE: 08/30/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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