313619673-7-16-2021-03-CC-KPES-C5DQA7-20210729115924

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 313619673
Report Date: 07/16/2021
Date Signed: 07/16/2021 10:14:57 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/15/2021 and conducted by Evaluator Jeremey McClain

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20210615154428

FACILITY NAME:	KREATIVE KIDS LEARNING CENTER (INF)		FACILITY NUMBER:	313619673
ADMINISTRATOR:	WOODS, WANDA		FACILITY TYPE:	830
ADDRESS:	1515 CIRBY WAY		TELEPHONE:	(916) 749-3329
CITY:	ROSEVILLE	STATE: CA	ZIP CODE:	95661
CAPACITY:	12	CENSUS: 9	DATE:	07/16/2021
		UNANNOUNCED	TIME BEGAN:	08:30 AM
MET WITH:	Wanda Woods		TIME COMPLETED:	10:15 AM

ALLEGATION(S):

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Facility Staff yelled at infants in care
Facility Staff handled infants in a rough manner

INVESTIGATION FINDINGS:

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On July 16th,2021 at 8:30 am, Licensing Program Analyst (LPA) Jeremey McClain met with Director Wanda Woods to complete a complaint investigation. LPA observed nine infants supervised by three staff members. It was alleged that staff were observed yelling at infants and handling them in a rough manner. During the investigation, LPA conducted interviews with parents and staff, made observations of teacher and infant interaction, and reviewed staff files. The evidence gathered did not validate or invalidate the allegations. The preponderance of evidence standard has not been met, therefore, the allegations are determined to be unsubstantiated.

There were no Title 22 deficiencies during today’s inspection. An exit interview was conducted with the Director. LPA reviewed this report with Director and provided a Notice of Site Visit that must be posted for 30 days. Appeal Rights were provided.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Keven Peters	TELEPHONE: (916) 263-5728
LICENSING EVALUATOR NAME: Jeremey McClain	TELEPHONE: (916) 216-7801
LICENSING EVALUATOR SIGNATURE:	DATE: 07/16/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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