313620603-2-25-2021-03-CC-MMAA-BYLSWA-20210226131357

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 313620603
Report Date: 02/25/2021
Date Signed: 02/25/2021 03:31:51 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/25/2020 and conducted by Evaluator Kelly Ferrara

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20201125094800

FACILITY NAME:	CATALYST KIDS - RUHKALA		FACILITY NUMBER:	313620603
ADMINISTRATOR:	MARTINEZ, STEPHANIE		FACILITY TYPE:	840
ADDRESS:	6530 TURNSTONE WAY		TELEPHONE:	(916) 632-6560
CITY:	ROCKLIN	STATE: CA	ZIP CODE:	95765
CAPACITY:	88	CENSUS: 14	DATE:	02/25/2021
		UNANNOUNCED	TIME BEGAN:	03:00 PM
MET WITH:	Ashley Osterhoudt, Janine Cooper, Stephanie Martinez		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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Child was not accorded dignity in his/her personal relationships with staff and other persons

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Kelly Ferrara contacted Ashley Osterhoudt, Assistant Site Supervisor in order to deliver findings for the above allegation. Due to the Covid19 pandemic, the visit was conducted via tele-inspection on Zoom. Janine Cooper, Program Director and Stephanie Martinez, Center Manager were also on the Zoom tele-inspection. LPA verified that the program currently has 14 children in care with three staff. During the investigation, LPA interviewed the Reporting Party, Center Manager, Assistant Site Supervisor, three parents, and 11 children.
It was alleged that a disparaging comment was made towards a child in front of their peers and the peers observed the interaction. Consistent statements were made by each of the children interviewed that they did not hear a negative comment made by staff regarding this child. One out of 11 children interviewed stated that there was a comment said that could have made a child upset. Statements were made by the supervisors, parents, and children that the interactions between staff and the children are generally positive. Inconsistent statements were made by the children whether or not staff can be “rude” when interacting with the children. Based on the evidence obtained, LPA determined that the allegation is unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove it. A copy of this report was emailed to the facility and a Notice of Site was provided.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Maria Mayorga	TELEPHONE: (916) 263-1414
LICENSING EVALUATOR NAME: Kelly Ferrara	TELEPHONE: (916) 425-5932
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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