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13 | An unannounced phone call was conducted by Licensing Program Analyst Owens. Due to COVID-19 no physical visit was conducted. LPA Owens spoke with licensee, Lori Kenton. The purpose of the phone call is to close a complaint investigation that was originally open on September 24, 2020.
Based on conflicting interviews, the allegation that the licensee inappropriately disciplines children in care is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur.
An exit interview was conducted. Appeal rights were emailed and explained to the licensee. |