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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 330909315
Report Date: 03/06/2020
Date Signed: 03/06/2020 03:49:34 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/14/2020 and conducted by Evaluator Alaina Wilburn
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20200214111330
FACILITY NAME:V.I.P. TOTSFACILITY NUMBER:
330909315
ADMINISTRATOR:MARCELLA ARNOLDFACILITY TYPE:
850
ADDRESS:41861 E. ACACIA AVENUETELEPHONE:
(951) 652-7611
CITY:HEMETSTATE: CAZIP CODE:
92544
CAPACITY:86CENSUS: 39DATE:
03/06/2020
UNANNOUNCEDTIME BEGAN:
02:05 PM
MET WITH:Marcella ArnoldTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Hazardous materials are accessible to children in care

Facility staff are not conducting daily inspections for illness

Facility staff are not providing adequate supervision to children in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Alaina Wilburn conducted an unannounced complaint visit. LPA met with Assistant Executive Marcella Arnold, to deliver the findings on the above mentioned allegations.

During the course of this investigation, LPA reviewed documentation and made observations of the outdoors play area and classrooms #4, #5B and #7B. LPA conducted interviews with Staff and individual pertinent to investigation.

Investigation revealed the following; During an inspection and confirmed through interviews during this investigation, it was found that on February 4th, hot water was observed to be accessible through a water dispenser, adult scissors/apple slicers and hazardous items were accessible in unlocked drawers and cupboards. Also, Teacher observed during inspection failing to perform a "Daily Health Check" on a child upon arrival to school. Upon review of the outdoor play area, Teachers were observed to not be
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Telma SandovalTELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Alaina WilburnTELEPHONE: (951) 255-9024
LICENSING EVALUATOR SIGNATURE:

DATE: 03/06/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 10-CC-20200214111330
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: V.I.P. TOTS
FACILITY NUMBER: 330909315
VISIT DATE: 03/06/2020
NARRATIVE
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preventing unsafe behavior and not providing active visual supervision, to ensure children safety from hazard and/or injury.

Based on LPAs observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation are found to be SUBSTANTIATED.

A NOTICE OF SITE VISIT WAS ISSUED AND LPA VERIFIED THAT IT WAS POSTED IN A PROMINENT LOCATION AT THE FACILITY BEFORE LEAVING. THE LICENSEE UNDERSTANDS THAT IT MUST REMAIN POSTED FOR THE NEXT 30 DAYS ALONG WITH A COPY OF ALL TYPE A DEFICIENCIES (9099D) CITED DURING THIS INSPECTION. A COPY OF ALL TYPE A DEFICIENCIES CITED DURING THIS INSPECTION MUST ALSO BE IMMEDIATELY (within 24 hours of the child’s next day in care) GIVEN TO THE PARENTS OF ALL CHILDREN ENROLLED IN THE CHILD CARE FACILITY AND ANY CHILDREN ENROLLED INTO THE CHILD CARE FACILITY OVER THE NEXT 12 MONTHS.

See LIC9099D for cited deficiency. Appeal rights discussed and a copy of this report was provided to the licensee on this date.

This report must be available for review, upon request, for the next 3 years.
SUPERVISOR'S NAME: Telma SandovalTELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Alaina WilburnTELEPHONE: (951) 255-9024
LICENSING EVALUATOR SIGNATURE:

DATE: 03/06/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2020
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 10-CC-20200214111330
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: V.I.P. TOTS
FACILITY NUMBER: 330909315
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/06/2020
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/13/2020
Section Cited
CCR
101238(g)
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Buildings and Grounds (g) Disinfectants, cleaning solutions, poisons and other items that could pose a danger if readily available to children shall be stored where inaccessible to children. This requirement is not met as evidenced by:
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During 10 day visit, LPA Wilburn observed that all drawers, cupboards and closets now have safety latches for hazardous items, and if it's a cleaning agent, locks were installed in classrooms #4, 5B and 7B. The water dispenser was disconnected completely.
**Corrected. No further action required**
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Based on observation, the Licensee did not ensure that items which could pose a danger if readily available to children were locked and inaccessible to children, which poses an immediate Health and Safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Telma SandovalTELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Alaina WilburnTELEPHONE: (951) 255-9024
LICENSING EVALUATOR SIGNATURE:

DATE: 03/06/2020
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2020
LIC9099 (FAS) - (06/04)
Page: 5 of 5
Control Number 10-CC-20200214111330
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: V.I.P. TOTS
FACILITY NUMBER: 330909315
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/06/2020
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/13/2020
Section Cited
CCR
101226.1(b)(1)
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Daily Inspection for Illness (b) The licensee shall develop and implement a written inspection procedure that shall include the following: (1) No child shall be accepted without contact between center staff and the person bringing the child to the center.
This requirement is not met as evidenced by:
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Assistant Executive Director advised a parent meeting was conducted on February 26, 2020, and Parents were reminded to make sure they establish physical contact with Teacher before dropping their children off. If they're in a rush, please come to school about 10 minutes earlier, so they aren't running late and could satisfy requirement and expectation.
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Based on observation, the licensee did not ensure an inspection was performed on a child and contact made with staff before the parent left, which poses a potential Health and Safety risk to children in care
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Type B
03/13/2020
Section Cited
CCR
101229(a)(1)
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Responsibility for Providing Care & Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) & 101230(c)(1). Supervision shall include visual observation. This requirement is not met as evidenced by:
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Assistant Executive Director advised Staff Trainer conducted a training with each classroom Staff about "Proper Supervision" and playground placement while outdoors. Each staff was required to sign off on training documentation.
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Based on observation and interview, the Licensee did not ensure care and supervision through visual observation was provided for all children in care while on the outside play area, which poses a potential Health, Safety and Personal Rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Telma SandovalTELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Alaina WilburnTELEPHONE: (951) 255-9024
LICENSING EVALUATOR SIGNATURE:

DATE: 03/06/2020
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2020
LIC9099 (FAS) - (06/04)
Page: 3 of 5