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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 330929289
Report Date: 10/09/2020
Date Signed: 10/09/2020 12:19:36 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/14/2020 and conducted by Evaluator Giselle Carbullido
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20200914151653
FACILITY NAME:BOYLAN FAMILY DAY CAREFACILITY NUMBER:
330929289
ADMINISTRATOR:BOYLAN, SFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 323-4899
CITY:PALM SPRINGSSTATE: CAZIP CODE:
92262
CAPACITY:14CENSUS: 9DATE:
10/09/2020
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Sandra Boylan, LicenseeTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Facility staff threatens children.
INVESTIGATION FINDINGS:
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On 10/09/20 at 11:30am, a complaint inspection was conducted by Licensing Program Analyst (LPA) Giselle Carbullido in response to the receipt of a complaint received on 09/14/20. Due to the executive order issued by Governor Newsom on March 16, 2020 regarding COVID-19 pandemic, this inspection was conducted via Tele-inspection (Facetime). During today’s visit, LPA toured the facility and census was taken. LPA met with Sandra Boylan, Licensee to deliver findings.

It was alleged that facility staff verbally threatened children.

During the investigation, the LPA interviewed staff, children and reviewed records. Due to conflicting information from what was reported and interviews, the LPA was unable to determine definitively if staff made any verbal threats. Therefore, there was not sufficient evidence to substantiate or refute the above allegation.” Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Gilbert SenaTELEPHONE: (951) 782-4844
LICENSING EVALUATOR NAME: Giselle CarbullidoTELEPHONE: (951) 970-1904
LICENSING EVALUATOR SIGNATURE:

DATE: 10/09/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20200914151653
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: BOYLAN FAMILY DAY CARE
FACILITY NUMBER: 330929289
VISIT DATE: 10/09/2020
NARRATIVE
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An exit interview was conducted and appeal rights discussed. LPA Carbullido provided Sandra Boylan, Licensee with a copy of this report via email with an electronic “read receipt”. The electronic read receipt or email confirmation of the emailed report acknowledges receipt of this report. A copy of this report and appeal rights were emailed to Licensee during this Tele-inspection on 10/09/2020.

This report must be made available upon request to the public for three years.
SUPERVISOR'S NAME: Gilbert SenaTELEPHONE: (951) 782-4844
LICENSING EVALUATOR NAME: Giselle CarbullidoTELEPHONE: (951) 970-1904
LICENSING EVALUATOR SIGNATURE:

DATE: 10/09/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 2