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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334801927
Report Date: 08/17/2021
Date Signed: 08/17/2021 03:38:40 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/14/2021 and conducted by Evaluator Laura Mejorado
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20210714102248
FACILITY NAME:PALM DESERT LEARNING TREE CENTERFACILITY NUMBER:
334801927
ADMINISTRATOR:A. MORWAY & D. CRAVENFACILITY TYPE:
850
ADDRESS:42-675 WASHINGTON STREETTELEPHONE:
(760) 345-8100
CITY:PALM DESERTSTATE: CAZIP CODE:
92211
CAPACITY:78CENSUS: 0DATE:
08/17/2021
UNANNOUNCEDTIME BEGAN:
02:04 PM
MET WITH:Angela Morway and Druscilla CravenTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Neglect/Lack of Supervision - Neglect/lack of supervision resulted in a child requiring medical attention from being found unresponsive in a pool of water
INVESTIGATION FINDINGS:
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On 08/17/2021 at 2:04 pm, Licensing Program Analysts (LPAs) Laura Mejorado and Destinee Hogue arrived at the facility to deliver the findings of this complaint investigation which was initiated on 07/14/21. The complaint alleging personal rights violations was investigated by Community Care Licensing Investigations Branch, Investigator Lori Wood. It was alleged neglect/lack of supervision resulted in a child requiring medical attention from being found unresponsive in a pool of water. LPAs met with Directors Angela Morway and Druscilla Craven. LPAs toured the facility, obtained documentation, obtained measurements, took photographs, took census, and discussed the following with the Directors.

During the course of the investigation, Investigator Wood conducted interviews and obtained information from all relevant individuals pertinent to the investigation. Based on the investigation, interviews, and collaboration with other agencies, it was determined there was a violation of Title 22 Regulations, pertaining to the complaint.
See LIC 9099C for the remainder of the report.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Laura Mejorado
LICENSING EVALUATOR SIGNATURE:

DATE: 08/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/17/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 09-CC-20210714102248
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: PALM DESERT LEARNING TREE CENTER
FACILITY NUMBER: 334801927
VISIT DATE: 08/17/2021
NARRATIVE
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The evidence gathered during the investigation corroborates the allegation that on July 13, 2021, there was neglect/lack of supervision which resulted in a child requiring medical attention from being found unresponsive in a pool of water. Based on eyewitnesses observations, multiple interviews, record review, and collaboration with other agencies, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1, are being cited on the attached LIC 9099D. An enhanced civil penalty determination is pending.

An exit interview was conducted with the Directors, Appeal Rights were discussed and issued, a copy of this
report was provided, and a Notice of Site visit was issued.

Upon receipt of this report, the Directors shall post the Notice of Site Visit and any Licensing report
documenting a type “A” deficiency. The report and the Notice of Site Visit shall be posted for 30 consecutive
days. Failure to maintain posting as required, will result in an immediate $100 civil penalty. A copy of this
report shall be provided to the parent/guardian of children currently enrolled by the next business day or
immediately upon return. A copy of this report shall also be provided to the parent/guardian of any newly
enrolled children for the next 12 months (1 year). The Acknowledgement of Receipt (LIC 9224 form must be
maintained in each child’s file immediately upon receipt from parent. Licensee was provided with a copy of the Acknowledgement of Receipt of Licensing Reports (LIC 9224).

A copy of this report must be made available for the next three years.
SUPERVISOR'S NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Laura Mejorado
LICENSING EVALUATOR SIGNATURE:

DATE: 08/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/17/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Citations on this Visit Report are Under Appeal!

Control Number 09-CC-20210714102248
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: PALM DESERT LEARNING TREE CENTER
FACILITY NUMBER: 334801927
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/17/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Under Appeal
Type A
08/18/2021
Section Cited
CCR
101229(a)(1)
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(a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time ... Supervision shall include visual observation.
This requirement was not met as evidenced by:
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Immediately, Directors agree to provide visual supervision to children in care, at all times. Directors agree to continue to cease the usage of any body of water activities and will submit a detailed statement regarding the discontinued usage of the water equipment with a full description, including the
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The evidence gathered during the investigation corroborates the allegation that on July 13, 2021 there was neglect/lack of supervision which resulted in a child requiring medical attention from being found unresponsive in a pool of water for approximately 3 minutes, facility staff did not provide visual supervision during water play activities, resulting in a near drowning, which posed an immediate risk to the health, safety, and personal rights of the subject child and to other children in care. An enhanced civil penalty determination is pending.
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make and model of the water equipment which posed an immediate risk to children in care on July 13, 2021. A Non Compliance Conference will be held in the future to develop a more formalized plan of compliance to prevent further violations regarding supervision.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Laura Mejorado
LICENSING EVALUATOR SIGNATURE:

DATE: 08/17/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/17/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 3