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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334803573
Report Date: 02/10/2022
Date Signed: 02/10/2022 11:28:46 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/07/2022 and conducted by Evaluator Nasha King
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20220207114812
FACILITY NAME:CAMPOBASSO FAMILY DAY CAREFACILITY NUMBER:
334803573
ADMINISTRATOR:CAMPOBASSO, VERONICAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(951) 927-0656
CITY:HEMETSTATE: CAZIP CODE:
92544
CAPACITY:14CENSUS: 3DATE:
02/10/2022
UNANNOUNCEDTIME BEGAN:
09:25 AM
MET WITH:VERONICA CAMPOBASSO, LICENSEETIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Personal Rights- Daycare child is left soiled while in care.
INVESTIGATION FINDINGS:
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On the date and time listed, Licensing Program Analyst (LPA) Nasha King arrived at the facility to conduct an inspection for the purpose of initiating a complaint investigation regarding the above-referenced allegation. LPA met with the Licensee, Veronica Campobasso, and informed Ms. Campobasso of the purpose for the visit. LPA conducted COVID-19 screening questions upon entering the facility with Ms. Campobasso.

During this visit, LPA toured the facility, took census, and conducted an interview with the Licensee, who is pertinent to the investigation. On 02/07/2022, the Department received a complaint alleging that daycare child (C1) is left soiled while in care. In regard to the allegation, information obtained during confidential interviews could not corroborate the allegation. Interviews with staff revealed that children in care have their diapers changed every 2-3 hours and diapers will also be changed when/if the provider smells poop on any child(ren)

Please see LIC 9099C for a continuation of this report.
Unsubstantiated
Estimated Days of Completion: 30
SUPERVISOR'S NAME: Carlos MartinezTELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Nasha KingTELEPHONE: (951) 204-2046
LICENSING EVALUATOR SIGNATURE:

DATE: 02/10/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20220207114812
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CAMPOBASSO FAMILY DAY CARE
FACILITY NUMBER: 334803573
VISIT DATE: 02/10/2022
NARRATIVE
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in care in between those 2-3 hours of normal diaper check time. Interviews also revealed that a Diaper Change Log is not kept. Upon entering the home and during LPA's visit at the home, LPA did not observe/smell any soiled diapers from the children who were present. There is no evidence to support that daycare child is left soiled while in care, and LPA could not corroborate the allegation with a preponderance of evidence. Therefore, based on the evidence collected, the allegation that daycare child (C1) is left soiled while in care is UNSUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Licensee, Veronica Campobasso and a copy was provided.

Appeal rights were discussed and provided during the exit interview.

A notice of site visit was given and must remain posted for 30 days.
SUPERVISOR'S NAME: Carlos MartinezTELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Nasha KingTELEPHONE: (951) 204-2046
LICENSING EVALUATOR SIGNATURE:

DATE: 02/10/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2