334804330-8-31-2022-10-CC-CMAZ-CHVTNL-20220902145253

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334804330
Report Date: 08/31/2022
Date Signed: 08/31/2022 02:04:26 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/06/2022 and conducted by Evaluator Sumayya Habeebulla

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20220706112031

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	334804330
ADMINISTRATOR:	THERESA SALLEY		FACILITY TYPE:	840
ADDRESS:	11961 PERRIS BLVD		TELEPHONE:	(951) 243-6558
CITY:	MORENO VALLEY	STATE: CA	ZIP CODE:	92557
CAPACITY:	42	CENSUS: 26	DATE:	08/31/2022
		UNANNOUNCED	TIME BEGAN:	12:15 PM
MET WITH:	Theresa Salley		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

- DAYCARE CHILD IS BULLIED WHILE IN CARE
- LACK OF SUPERVISION

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analysts (LPA) Sumayya Habeebulla arrived at the facility for the purpose of conducting a subsequent complaint investigation visit to deliver the findings on the above referenced allegations. LPA met with Director Theresa Salley and discussed the above allegations. LPA interviewed 3 school age children and 3 staff during this visit.

There is an allegation that a day care child was bullied while in care. Based on interviews with staff and students, there was an incident that occurred between two school age children in the classroom during free play. It was an incident that occurred between 2 specific children who were having a disagreement over some toy blocks that quickly escalated into a full-blown fight. LPA Habeebulla confirmed that this incident was isolated, and the children did not have any further issues.

See LIC 9099C for Continuation.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Sumayya Habeebulla	TELEPHONE: 951-201-1991
LICENSING EVALUATOR SIGNATURE:	DATE: 08/31/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/31/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 10-CC-20220706112031

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: KINDERCARE LEARNING CENTER	FACILITY NUMBER: 334804330
	VISIT DATE: 08/31/2022

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

In addition, after further questioning, Staff were unaware of any child being picked on, nor did they notice any child being bullied while in class or on school premises. Staff who were present contacted the parents of the involved children to report the incident. At no time did any of the children report to staff that they were being bullied.

The second allegation is of lack of supervision. Based on interviews with staff and students, there was an isolated incident that occurred between two school age children in the classroom during free play in the morning. It was an incident that occurred between 2 specific children over blocks. The incident escalated into a fight between the two children. When the staff who were in the classroom saw the incident they immediately intervened and separated the two children. The staff then followed up by contacting the respective Parents over the phone to inform them of the incident that had just occurred. The respective students also spoke to their parents and the children returned to their respective classrooms.

From the information received by interviews with staff, and children the above allegations cannot be verified. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore the allegations are UNSUBSTANTIATED.

An exit interview was conducted, a Notice of Site Visit posted, and a copy of this report was provided to the facility on this date and time.

SUPERVISOR'S NAME: Carlos Martinez	TELEPHONE: (951) 782-4950
LICENSING EVALUATOR NAME: Sumayya Habeebulla	TELEPHONE: 951-201-1991
LICENSING EVALUATOR SIGNATURE:	DATE: 08/31/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/31/2022

LIC9099 (FAS) - (06/04)

Page: 2 of 2