334806776-1-6-2025-10-CC-PBER-DCQRML-20250108120854

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334806776
Report Date: 01/06/2025
Date Signed: 01/06/2025 01:05:32 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/22/2024 and conducted by Evaluator Courtnee Peebles

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20241122085820

FACILITY NAME:	MURRIETA VALLEY USD/CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	334806776
ADMINISTRATOR:	KATHLEEN ISRAELSEN		FACILITY TYPE:	850
ADDRESS:	24300 LAS BRISAS ROAD		TELEPHONE:	(951) 696-2183
CITY:	MURRIETA	STATE: CA	ZIP CODE:	92562
CAPACITY:	132	CENSUS: 39	DATE:	01/06/2025
		UNANNOUNCED	TIME BEGAN:	12:30 PM
MET WITH:	Kathleen Israelsen		TIME COMPLETED:	01:10 PM

ALLEGATION(S):

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Staff violating personal rights of children in care

INVESTIGATION FINDINGS:

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On January 6, 2025, at 12:30 PM, Licensing Program Analyst’s (LPA’s), Courtnee Peebles and Hayley McCarthy arrived unannounced to MURRIETA VALLEY USD/CHILD DEVELOPMENT CENTER (CCC) and met with Director Kathleen Israeleen and supervisor , Rochelle Walker.to deliver the investigative findings for the allegations listed above.

On January 06, 2025, at 12:35 PM, LPA conducted a tour and census of the CCC. During the investigation, LPA conducted confidential interviews with six staff (S1, S2, S3, S5, S6, S7).
A complaint was received on November 22, 2024, alleging that staff violated the personal rights of children in care. The allegations included claims that a staff member (S3) was threatening to withhold privileges, such as outdoor playtime, and was using verbal force with the children during routine activities, particularly when it came to handwashing, using the restroom, and during meal and nap times. During the investigation, it was revealed that S3, engaged in inappropriate actions regarding children's personal rights, specifically handwashing and toileting,

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Pauline Beschorner	TELEPHONE: (951) 782-6641
LICENSING EVALUATOR NAME: Courtnee Peebles	TELEPHONE: (951) 970-1388
LICENSING EVALUATOR SIGNATURE:	DATE: 01/06/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/06/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20241122085820

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: MURRIETA VALLEY USD/CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 334806776
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 01/06/2025

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 01/27/2025 Section Cited CCR 101223(a)(3)	1 2 3 4 5 6 7	(a) The licensee shall ensure that each child is accorded the following personal rights: (3)To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. This requirment has not been met as evidence by...	1 2 3 4 5 6 7	Director stated, they will host a meeting regarding personal rights of children in care and have all staff sign and date documentation showing proof of meeting.
	8 9 10 11 12 13 14	Based on interview Staff at the facility did not abide by personal rights of children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Pauline Beschorner	TELEPHONE: (951) 782-6641
LICENSING EVALUATOR NAME: Courtnee Peebles	TELEPHONE: (951) 970-1388
LICENSING EVALUATOR SIGNATURE:	DATE: 01/06/2025

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/06/2025

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20241122085820

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: MURRIETA VALLEY USD/CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 334806776
	VISIT DATE: 01/06/2025

NARRATIVE

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S3 threatened to deny children outdoor playtime if they refused to wash their hands or use the restroom before recess. In some instances, children were not allowed to leave the restroom for up to 45 minutes. During feeding time S3 verbally forced children to say "all done" after meals to be excused from their seat, which was considered inappropriate behavior. During nap time, S3 did not provide awake children with any quiet activities. Instead, these children were not allowed to get up from their cots until nap time ended, which could last up to two hours. In September 2024, S3 was involved in an altercation with S4. S3 reportedly refused to allow S4's child to leave after feeding, and it was during this altercation that the nature of S3's practices became clear. Following the incident, S3 was required to make changes to her approach and held a meeting with the staff in Classroom 8 to discuss these changes.

Based on interviews conducted and a review of records, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division & Chapter number) are being cited on the attached LIC 9099D).

A copy of this report, along with appeal rights, was provided and explained to Director Kathleen Israeleen and supervisor , Rochelle Walker.

SUPERVISOR'S NAME: Pauline Beschorner	TELEPHONE: (951) 782-6641
LICENSING EVALUATOR NAME: Courtnee Peebles	TELEPHONE: (951) 970-1388
LICENSING EVALUATOR SIGNATURE:	DATE: 01/06/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/06/2025

LIC9099 (FAS) - (06/04)

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