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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334806906
Report Date: 04/29/2020
Date Signed: 04/30/2020 09:08:35 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/05/2020 and conducted by Evaluator Timeka Reed
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20200205120247
FACILITY NAME:PALO VERDE COMMUNITY COLLEGE CHILD DEV. CENTERFACILITY NUMBER:
334806906
ADMINISTRATOR:DANA RETHWISCHFACILITY TYPE:
850
ADDRESS:557 N. LOVEKIN BLVDTELEPHONE:
(760) 922-8714
CITY:BLYTHESTATE: CAZIP CODE:
92225
CAPACITY:60CENSUS: 11DATE:
04/29/2020
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Dana RethwischTIME COMPLETED:
09:37 AM
ALLEGATION(S):
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Staff caused injury to day care child while in care.
Staff engaged in inappropriate forms of punishment with day care child while in care.
INVESTIGATION FINDINGS:
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Due to Covid-19 pandemic, on April 29,2020, Licensing Program Analyst (LPA) Timeka Reed delivered findings for the complaint allegation initiated on February 12, 2020, to facility administrator, Dana Rethwisch, via telephone due to the executive order issued by Governor Newsom on March 16, 2020 regarding COVID-19.
The complaint alleges staff caused injury to day care child while in care and staff engaged in inappropriate forms of punishment with day care child while in care. According to the complaint allegation, Child #1 (C1) was punished by being made to sit in the staff office with the lights off, and was spanked and hit, which caused bruising.
LPAs Timeka Reed and Mariah McCarty interviewed both pertinent and confidential witnesses regarding the allegations. Interviews are consistent that while lining up to go inside, C1 was continuously pushing themselves against the fencing material on the ramp, when it gave way, causing C1 to fall backwards, through the fence, landing on their back. Interviews are also consistent that C1 was then taken to the staff office after they fell.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Gilbert SenaTELEPHONE: (951) 782-4844
LICENSING EVALUATOR NAME: Timeka ReedTELEPHONE: (951) 970-1161
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20200205120247
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: PALO VERDE COMMUNITY COLLEGE CHILD DEV. CENTER
FACILITY NUMBER: 334806906
VISIT DATE: 04/29/2020
NARRATIVE
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Interviews conducted, and documentation received, are inconsistent as to whether Staff #1 (S1) turned off the lights, pinched and spanked C1. Evidence obtained, as well as LPA’s observation, does illustrate C1 had a bruise on their left hip; however, it is unclear if the bruising was caused by the fall through the fence, or if the bruise was caused by C1 being pinched or spanked by staff.
This agency investigated the complaint alleging staff caused injury to day care child while in care and staff engaged in inappropriate forms of punishment with day care child while in care. The allegations are determined to be unsubstantiated at this time; meaning, although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove the allegations occurred.

A copy of this report along with a notice of site visit was explained and provided to administrator, Dana Rethwisch.
SUPERVISOR'S NAME: Gilbert SenaTELEPHONE: (951) 782-4844
LICENSING EVALUATOR NAME: Timeka ReedTELEPHONE: (951) 970-1161
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 2