334808839-2-24-2025-09-CC-ANOE-DERQLX-20250314121641

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334808839
Report Date: 02/24/2025
Date Signed: 02/24/2025 04:24:18 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/08/2025 and conducted by Evaluator Susan Brewer

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20250108203018

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	334808839
ADMINISTRATOR:	IVAMAE HANEY		FACILITY TYPE:	850
ADDRESS:	1655 HIDDEN VALLEY PARKWAY		TELEPHONE:	(951) 898-5677
CITY:	CORONA	STATE: CA	ZIP CODE:	92879
CAPACITY:	102	CENSUS: 72	DATE:	02/24/2025
		UNANNOUNCED	TIME BEGAN:	08:05 AM
MET WITH:	IvaMae Haney, Director		TIME COMPLETED:	01:45 PM

ALLEGATION(S):

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Staff spanked a child in care

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Susan Brewer, made an unannounced visit to the facility for the purpose of continuing a complaint investigation and to deliver findings, in regard to the above allegation. The LPA was greeted and granted entry into the facility by Director IvaMae Haney, to tour the facility inside and out. The LPA took a census of 73 children supervised by 6 staff.

On 01/16/2025 LPA S.Brewer, met with Director IvaMae to initiate the investigation regarding Personal Rights allegation. The LPA met with the director to discuss the allegation, made observations, reviewed and obtained facility records and interviewed parties pertinent to the allegation. On today’s date the LPA S. Brewer made further observations, obtained records and conducted interviews with pertinent parties.

It was alleged that facility staff spanked a child in care. LPA Susan Brewer, made observations, conducted interviews with a pertinent parties and reviewed records relevant to the allegation.
***** See LIC9099C Page 2 *****

Unsubstantiated

Estimated Days of Completion: 0

SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Susan Brewer
LICENSING EVALUATOR SIGNATURE:	DATE: 02/24/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 09-CC-20250108203018

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: KINDERCARE LEARNING CENTER	FACILITY NUMBER: 334808839
	VISIT DATE: 02/24/2025

NARRATIVE

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LIC9099C Unsubstantiated Page 2 - Personal Rights Continued:

Interviews with pertinent parties alleged that a preschool staff spanked a subject child in care, however the alleged staff was not identified by the pertinent party interviewed. In addition, a pertinent party interviewed stated a subject child described in motion how staff spanked a child, however the child did not identify the staff by name. Additional pertinent parties interviewed by the LPA did not corroborate the allegation that facility staff spanked a subject child and/or spank other children in care. Other pertinent parties interviewed denied witnessing or having knowledge of children being spanked while in care or that inappropriate forms of discipline towards children take place at the facility.

The LPA was unable to interview a subject child or other parties relevant to the allegation. The facility does not have cameras to review video content of activities for the alleged time frame. During the investigation the LPA did not observe any inappropriate forms of discipline by staff towards children and no evidence was obtained to indicate a staff spanked a subject child or that staff spank other children while in care. Further information gathered during the investigation by the LPA S. Brewer, indicate the details of the alleged act were inconsistent. Therefore based on conflicting evidence gathered, the allegation was determined to be Unsubstantiated.

Although the allegation that the facility staff spanked a child in care may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation/s did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No citations were issued.

No civil penalties were issued.

Exit interview conducted and a copy of this report was provided to the Director IvaMae Haney, on this date.

A notice of site was given and will need be posted for the next 30 days.

SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Susan Brewer
LICENSING EVALUATOR SIGNATURE:	DATE: 02/24/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2025

LIC9099 (FAS) - (06/04)

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