334809081-5-4-2023-10-CC-PBER-CRUVK5-20230515162947

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334809081
Report Date: 05/04/2023
Date Signed: 05/04/2023 04:09:37 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/02/2023 and conducted by Evaluator Jessica M Rubio

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20230502100214

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	334809081
ADMINISTRATOR:	TARA MARTINEZ		FACILITY TYPE:	850
ADDRESS:	610 E. NUEVO ROAD		TELEPHONE:	(951) 943-6476
CITY:	PERRIS	STATE: CA	ZIP CODE:	92571
CAPACITY:	92	CENSUS: 71	DATE:	05/04/2023
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Tara Martinez		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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Facility staff member made an inappropriate comment to day care child.
Facility staff member pushed day care child.

INVESTIGATION FINDINGS:

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On May 4, 2023 at 11:00 am, Licensing Program Analyst (LPA) Jessica Rubio arrived unannounced to the Kindercare Learning Center (CCC) and met with Director Tara Martinez to initiate the investigation of the above stated allegations. LPA conducted a tour and census of the facility. LPA reviewed records and conducted interviews with three staff (S1, S2 and S3) and two children (C1 and C2) as identified on the Confidential Names List (LIC 811) dated May 4, 2023.

On May 2, 2023 a complaint was received alleging facility staff member made an inappropriate comment to day care child and facility staff member pushed day care child; specifically, that S1 told C1 to go away, you’re a tattle tale and proceeded to push C1, causing C1 to almost fall.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Pauline Beschorner	TELEPHONE: (951) 255-4093
LICENSING EVALUATOR NAME: Jessica M Rubio	TELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:	DATE: 05/04/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20230502100214

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: KINDERCARE LEARNING CENTER	FACILITY NUMBER: 334809081
	VISIT DATE: 05/04/2023

NARRATIVE

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Confidential interviews revealed that C1 was playing ball with another child (C3) when C2 came and took the ball from C1 and threw it. The interview revealed that C1 told S1 about the incident and S1 told C1 to go away, called C1 a tattle tale and pushed C1 away in the back, causing C1 to almost fall to the ground. Another interview revealed S1 told C1 “we do not tattle tale on our friends” and S1 placed their hand on C1’s back, without force and patted the child as to reassure C1 it was ok. The interviews revealed that other staff that may have been present or on the playground when the incident occurred were S2 and S3. Interviews with staff revealed S1 had not been seen to push C1 nor had been heard to say anything inappropriate to C1.

Based on confidential interviews and conflicting statements, the allegation that S1 made an inappropriate comment to C1 and S1 pushed C1 may have occurred, however, is not supported or proven by evidence. Therefore, the above allegation is unsubstantiated. A copy of this report, LIC 811 Confidential Names List and appeal rights were given and explained to Director Tara Martinez. A notice of site visit was also provided.

SUPERVISOR'S NAME: Pauline Beschorner	TELEPHONE: (951) 255-4093
LICENSING EVALUATOR NAME: Jessica M Rubio	TELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:	DATE: 05/04/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2023

LIC9099 (FAS) - (06/04)

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