334809082-8-4-2023-10-CC-DMUN-CUJMME-20230809094350

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334809082
Report Date: 08/04/2023
Date Signed: 08/04/2023 12:14:35 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/05/2023 and conducted by Evaluator Alaina Wilburn

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20230605174916

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	334809082
ADMINISTRATOR:	TARA MARTINEZ		FACILITY TYPE:	840
ADDRESS:	610 E. NUEVO ROAD		TELEPHONE:	(951) 943-6476
CITY:	PERRIS	STATE: CA	ZIP CODE:	92571
CAPACITY:	28	CENSUS: 20	DATE:	08/04/2023
		UNANNOUNCED	TIME BEGAN:	11:50 AM
MET WITH:	Tara Martinez		TIME COMPLETED:	12:05 PM

ALLEGATION(S):

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Uncleared adult working at the facility.
Facility staff inappropriately punished day care children.

INVESTIGATION FINDINGS:

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At 11:50AM on August 4, 2023, Licensing Program Analyst (LPA) Alaina Wilburn conducted an unannounced complaint visit. LPA met with Director Tara Martinez, to deliver the findings on the above stated allegation.

The investigation consisted of interviews with Director, facility teachers and aides, and a review of personnel records.

Investigation revealed the following:On 06/06/2023, complaint allegations were received by the Community Care Licensing (CCL) office that an uncleared adult was working at the facility and facility staff inappropriately punished day care children. LPA checked the CCLD background clearance system and confirmed all staff currently working in the facility have been fingerprint clearances. Staff #1 (S1) was interviewed and denied inappropriately punishing children, and stated she will have children sit down to think, calm down and gather their emotions, but denied ever making children stand in the corner with their

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Deborah Mullen	TELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Alaina Wilburn	TELEPHONE: (951) 255-9024
LICENSING EVALUATOR SIGNATURE:	DATE: 08/03/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/03/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20230605174916

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: KINDERCARE LEARNING CENTER	FACILITY NUMBER: 334809082
	VISIT DATE: 08/04/2023

NARRATIVE

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nose on the wall. Additional staff interviewed denied observing S1 punish children by making them stand in the corner with their nose on the wall.

Based on interviews conducted and record review, the allegations that an uncleared adult was working at the facility and facility staff inappropriately punished day care children, may have happened or is valid, but there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED at this time.

Exit interview conducted. A copy of this report and appeal rights were discussed and provided to the Director Tara Martinez on this date.

A NOTICE OF SITE VISIT WAS ISSUED AND LPA VERIFIED THAT IT WAS POSTED IN A PROMINENT LOCATION AT THE FACILITY BEFORE LEAVING. THE LICENSEE UNDERSTANDS THAT IT MUST REMAIN POSTED FOR THE NEXT 30 DAYS.

SUPERVISOR'S NAME: Deborah Mullen	TELEPHONE: (951) 505-6334
LICENSING EVALUATOR NAME: Alaina Wilburn	TELEPHONE: (951) 255-9024
LICENSING EVALUATOR SIGNATURE:	DATE: 08/04/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2023

LIC9099 (FAS) - (06/04)

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