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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334810224
Report Date: 08/12/2024
Date Signed: 08/12/2024 12:59:27 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/29/2024 and conducted by Evaluator Anastasia Flores
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20240729143046
FACILITY NAME:NUVIEW UNION SCHOOL DISTRICTFACILITY NUMBER:
334810224
ADMINISTRATOR:JESENIA GARCIA MACIASFACILITY TYPE:
850
ADDRESS:29670 LAKEVIEW AVENUETELEPHONE:
(951) 928-3570
CITY:NUEVOSTATE: CAZIP CODE:
92567
CAPACITY:131CENSUS: 57DATE:
08/12/2024
UNANNOUNCEDTIME BEGAN:
12:22 PM
MET WITH:Jesenia Garcia MaciasTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Staff did not prevent the facility from having pests
INVESTIGATION FINDINGS:
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On August 12, 2024, at 12:22 PM, Licensing Program Analyst (LPA) Anastasia Flores, arrived for the purpose of delivering the findings on the above stated allegation. On July 30, at 10:45AM, LPA conducted a health and safety inspection, and no immediate concerns were observed. LPA conducted interviews with Staff #1, 2 (S1, S2) and gathered pertinent evidence.

On July 29, 2024, this agency received allegations the staff did not prevent the facility from having pests. Interview with S1, admitted the CC had mice droppings, and showed LPA the evidence that proper techniques were being followed to keep the mice from entering the CC. Interview with S1 and S2 informed LPA the reason for the recent mice in the building was due to the contsruction directly across from the CC, and that the school district has taken precautionary measures, sealing the doors, setting daily mouse traps every morning and night. LPA was informed that a pest control was hired on July 10, 2024, to rid the CC from the mice. S1, S2 informed LPA that the staff were also informed to continuously clean their rooms, and not to leave food out at any time to prevent the mice from wanting to enter their classrooms.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Anastasia Flores
LICENSING EVALUATOR SIGNATURE:

DATE: 08/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/12/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 10-CC-20240729143046
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: NUVIEW UNION SCHOOL DISTRICT
FACILITY NUMBER: 334810224
VISIT DATE: 08/12/2024
NARRATIVE
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On July 30, 2024, LPA observed photos taken and toured the facility, no evidence of mice droppings was observed. LPA observed construction immediately across the way, in the school district yard, that could be causing the field mice to seek shelter elsewhere.

Based on evidence gathered and interviews conducted, the allegation that staff did not prevent the facility from having pests may have occurred, however is not supported or proven by evidence. Therefore, the above allegation is unsubstantiated. A copy of this report, and appeal rights were given and explained to Director Jesenia Garcia Macias.

A notice of site visit was given and must be posted for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Anastasia Flores
LICENSING EVALUATOR SIGNATURE:

DATE: 08/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/12/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4