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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334811267
Report Date: 10/13/2022
Date Signed: 10/13/2022 01:32:44 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/15/2022 and conducted by Evaluator Lorena Valenzuela
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20220915150801
FACILITY NAME:LEUSD HEALD ACADEMY CENTER PRESCHOOLFACILITY NUMBER:
334811267
ADMINISTRATOR:ADRIA GALARZAFACILITY TYPE:
850
ADDRESS:601 W. HEALD STREETTELEPHONE:
(951) 253-7660
CITY:LAKE ELSINORESTATE: CAZIP CODE:
92530
CAPACITY:63CENSUS: 35DATE:
10/13/2022
UNANNOUNCEDTIME BEGAN:
09:05 AM
MET WITH:Sarah YatesTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Staff inappropriately grabbed a daycare child while in care
INVESTIGATION FINDINGS:
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-This is an amended report of the original report issued on 10/13/2022
On October 13, 2022, at 9:05 AM, Licensing Program Analyst (LPA) Lorena Valenzuela conducted an unannounced inspection at LEUSD Heald Academy Preschool and met with Children and Family Services (CFS) Supervisor Sarah Yates. The purpose of the inspection was to continue with the complaint investigation and to deliver the findings on the above stated allegation. The investigation included an inspection of the facility and review of documents on 09/22/2022. In addition, LPA Valenzuela interviewed one teacher, two teacher aides, one child, two supervisors and an interview with a relevant party. An interview was attempted with Child #1 (C1), but LPA was not authorized to interview C1 by the child’s authorized representative/parent.
On September 15, 2022, Community Care Licensing (CCL) received information that staff inappropriately grabbed a daycare child while in care. It was reported a “teacher grabbed” Child #1 by the arm. Confidential interviews revealed C1 had kicked another child and teacher aide #1 (TA1) intervened. (continued on 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Stephanie HudakTELEPHONE: (951) 320-2101
LICENSING EVALUATOR NAME: Lorena ValenzuelaTELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 10-CC-20220915150801
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEUSD HEALD ACADEMY CENTER PRESCHOOL
FACILITY NUMBER: 334811267
VISIT DATE: 10/13/2022
NARRATIVE
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Witness interviews revealed TA1 intervene by grabbing C1 by the shoulders from the back and made C1 go towards another area in the classroom. Interviews revealed C1 was raising their arms up in efforts to release themself from being held by TA1. Other interviews revealed C1 was grabbed by the hand and voluntarily went to the other area in the classroom. Additional interviews revealed TA1 grabbed the child by the child's upper arms.
LPA Valenzuela received a photograph taken of C1’s left arm which showed small red marks. Interviews revealed the marks on C1’s arm were made by the incident involving TA1, however, the photo was taken two days after the incident and LPA was unable to determine how and when C1 obtained the marks.

Based on interviews and records review, the allegation that Staff (TA1) inappropriately grabbed a daycare child (C1) while in care, may have occurred, however is not supported or proven by evidence. Therefore, the allegation is unsubstantiated at this time.

An exit interview was conducted, and a copy of this report and appeal rights was provided to Sarah Yates.

The Notice of Site Visit was posted by the licensee prior to LPA leaving the facility and the licensee was reminded this notice must be posted for 30 days.
SUPERVISOR'S NAME: Stephanie HudakTELEPHONE: (951) 320-2101
LICENSING EVALUATOR NAME: Lorena ValenzuelaTELEPHONE: (951) 233-9356
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2022
LIC9099 (FAS) - (06/04)
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