334811386-11-29-2023-10-CC-CMAZ-CZAQTS-20240108112733

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334811386
Report Date: 11/29/2023
Date Signed: 11/29/2023 02:51:31 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/16/2023 and conducted by Evaluator Amber Shaw

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20231016084353

FACILITY NAME:	LAGUNAS FAMILY CHILD CARE		FACILITY NUMBER:	334811386
ADMINISTRATOR:	LAGUNAS, GUADALUPE		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(951) 653-2760
CITY:	MORENO VALLEY	STATE: CA	ZIP CODE:	92553
CAPACITY:	14	CENSUS:	DATE:	11/29/2023
		UNANNOUNCED	TIME BEGAN:	02:37 PM
MET WITH:	Guadalupe Lagunas		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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-Uncleared adults are present during daycare hours
-Adult is smoking while daycare children are present
-Adult in the home has exposed firearms to daycare children while in care

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), Amber Shaw and Licensing Program Manager (LPM) Carlos Martinez, made a subsequent unannounced complaint investigation visit to deliver the findings for the above referenced allegations. LPA met with Julie Bunger (staff) and Guadalupe Lagunas, (Licensee), who were informed of the decision rendered.

It is alleged that there are uncleared adults in the facility while daycare children are present. On 10/25/23 and 11/29/23, LPA Shaw conducted an inspection of the facility and toured the home. During inspections, LPA verified that the adults residing in the home were fingerprint cleared and associated to the facility and did not observe any other adults living in the facility. In addition, per interviews conducted with pertinent parties, including daycare children, LPA was unable to corroborate allegation that there are uncleared adults in the facility during operating hours. Therefore, based on the information gathered, the allegation is UNSUBSTANTIATED.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Amber Shaw
LICENSING EVALUATOR SIGNATURE:	DATE: 11/29/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/29/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20231016084353

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: LAGUNAS FAMILY CHILD CARE	FACILITY NUMBER: 334811386
	VISIT DATE: 11/29/2023

NARRATIVE

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In regard to the allegation that adults are smoking while day-care children are present, LPA Shaw conducted interviews with staff and children, and was unable to corroborate allegation. A tour of the facility was conducted as well, and no evidence of smoking was observed throughout the facility, including any areas that are designated as off-limits to the children in care. In addition, cameras were reviewed by the LPA and did not reveal anyone brandishing a weapon. Therefore, due to a lack of evidence, the allegation is UNSUBSTANTIATED.

During file review, LPA Shaw noted that the facility had weapons in the home, so LPA conducted an inspection of the facility on 10/25/23 and verified that the weapons were locked and secured in an area inaccessible to children. In addition, pertinent interviews were conducted, and LPA was unable to corroborate allegation that adults in the home exposed firearms while daycare children are present. In addition, cameras were reviewed by the LPA and did not reveal anyone smoking. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted. A copy of this report was provided to the facility. This report must be be made available for public review for 3 years upon request.

SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Amber Shaw
LICENSING EVALUATOR SIGNATURE:	DATE: 11/29/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/29/2023

LIC9099 (FAS) - (06/04)

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