334811530-5-25-2023-09-CC-AROS-CTNN45-20230712100723

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334811530
Report Date: 05/23/2023
Date Signed: 05/25/2023 09:56:12 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/17/2023 and conducted by Evaluator Claudia Caywood

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20230417104756

FACILITY NAME:	SOUTH HILLS COMMUNITY CHURCH		FACILITY NUMBER:	334811530
ADMINISTRATOR:	TINA BALLARD		FACILITY TYPE:	850
ADDRESS:	2585 S. MAIN STREET		TELEPHONE:	(951) 734-4455
CITY:	CORONA	STATE: CA	ZIP CODE:	92882
CAPACITY:	120	CENSUS: 45	DATE:	05/23/2023
		UNANNOUNCED	TIME BEGAN:	01:01 PM
MET WITH:	Amaris Moya		TIME COMPLETED:	03:35 PM

ALLEGATION(S):

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Personal Rights

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Claudia Caywood conducted a subsequent complaint investigation to deliver final findings. A 10-day inspection was initiated by LPA Caywood on 04/26/2023. LPA met with Office Assistant, Amaris Moya, toured facility and census was taken. The following was discussed with the Office Assistant:

Allegation: staff did not provide a comfortable environment for the daycare child.

It was alleged that on March 30, 2023, a child was placed on a cot, near an open door leading to outside. The child was denied assistances from staff after requesting to be tucked in on their cot due to the cold windy area blowing on them. Interviews conducted with classroom staff stated that children are not placed near the door. LPA obtained a napping map which indicates the location that children cots are placed during nap time.
(Cont. on 9099C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Gilbert Sena	TELEPHONE: (951) 782-4800
LICENSING EVALUATOR NAME: Claudia Caywood	TELEPHONE: 951-782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 05/23/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/23/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20230417104756

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: SOUTH HILLS COMMUNITY CHURCH	FACILITY NUMBER: 334811530
	VISIT DATE: 05/23/2023

NARRATIVE

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According to the map, the subject child’s cot is positioned midway back from the front doorway which is conflicting from what the allegation states. LPA’s interview with subject child stated they nap in the back side of the classroom pointing to the far-left area of the classroom making the allegation conflicting as well. In addition, the LPA toured the facility at nap time where the allegation took place and the door to the classroom was closed and none of the children were napping near the door entry, which also conflicts with the allegation.

Based on the information obtained during the course of the investigation, It was concluded that there is not enough evidence to collaborate that a violation of CCL regulations occurred. Although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted, and a copy of this report was provided to current, Office Assistant, Amaris Moya.

A Notice of Site Visit was also provided and posted which must stay posted for 30 days.

THIS REPORT MUST BE AVAILABLE TO THE PUBLIC, UPON THEIR REQUEST, FOR THREE YEARS.

SUPERVISOR'S NAME: Gilbert Sena	TELEPHONE: (951) 782-4800
LICENSING EVALUATOR NAME: Claudia Caywood	TELEPHONE: 951-782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 05/23/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/23/2023

LIC9099 (FAS) - (06/04)

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