334812837-7-29-2021-09-CC-KWIS-C5RLWA-20210810090646

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334812837
Report Date: 07/29/2021
Date Signed: 07/29/2021 12:17:44 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/04/2021 and conducted by Evaluator Laura Mejorado

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20210604153322

FACILITY NAME:	DIAZ FAMILY CHILD CARE HOME		FACILITY NUMBER:	334812837
ADMINISTRATOR:	EDGAR/MARIBEL DIAZ		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(760) 636-0060
CITY:	PALM DESERT	STATE: CA	ZIP CODE:	92211
CAPACITY:	14	CENSUS: 4	DATE:	07/29/2021
		UNANNOUNCED	TIME BEGAN:	12:00 PM
MET WITH:	Edgar and Maribel Diaz		TIME COMPLETED:	12:30 PM

ALLEGATION(S):

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Licensee did not ensure infant was sleeping on their back.
Licensee did not meet infant's need to be protected from hot temperatures outside.
Licensee spoke inappropriately to children in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Laura Mejorado and Licensing Program Manager (LPM) Kimberly Williams arrived at the facility to deliver the findings of this complaint investigation which was initiated on 06/10/21. LPA met with Licensee's Edgar and Maribel Diaz. LPA and LPM toured the facility, took census, and discussed the following with the Licensee's.

During the investigation, LPA made observations, reviewed pertinent documentation and conducted interviews with pertinent parties. During todays inspection, LPA observed 4 children in care.

It was alleged the Licensee's did not ensure infant was sleeping on their back, did not meet infant's need to be protected from hot temperatures outside, and spoke inappropriately to children in care.

LPA investigated the allegations and gathered the following information:
See LIC9099C for the remainder of the report.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Kimberly Williams	TELEPHONE: (951) 248-0228
LICENSING EVALUATOR NAME: Laura Mejorado	TELEPHONE: 951-782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 07/29/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20210604153322

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: DIAZ FAMILY CHILD CARE HOME	FACILITY NUMBER: 334812837
	VISIT DATE: 07/29/2021

NARRATIVE

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It was alleged that Licensee did not ensure infant was sleeping on their back: It was reported an infant was seen sleeping on their stomach. LPA discussed infant sleeping procedures with the Licensees. Licensees stated they always place infants to sleep on their back and will reposition infant if they roll over. During the visits on 06/10/21, 07/8/21, and today there were no infants under 12 months old in care. LPA went over the Provider Information Notice for Infant Safe Sleep and provided Licensee's with Individual Infant Sleeping Plan form LIC9227.

It was alleged Licensee did not meet infant's need to be protected from hot temperatures outside: It was reported an infant was taken outside in the heat where there is no shade and later developed a fever. During the investigation the LPA toured the back yard and observed a shaded patio and a shaded play area for children. Licensees stated outside play is part of their routine and they take the children out to play in the morning when temperatures are cooler and provide cold water to the children while they are playing.

It was alleged Licensee spoke inappropriately to children in care: It was reported Licensee is rude and while picking up a child told them "If you don't hurry up I'm going to leave you". While conducting interviews it was disclosed the Licensee has had an issue with a child continuously being late during pick up and the Licensee admitted to telling the child "you are wasting my time". Licensee stated they did not yell or raise their voice but addressed the issue with the parent who scolded the child for being late.

Based on observation, interviews conducted, the review of pertinent documentation, and conflicting
information, the allegation is UNSUBSTANTIATED. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred.

An exit interview was conducted with Licensee, Appeal Rights were discussed and issued, a copy of this
report was provided, and a Notice of Site visit was issued.

The Notice of Site Visit (LIC 9213) shall be posted where the parent/guardian of children enter and exit the facility. The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

A copy of this report must be made available for the next three years.

SUPERVISOR'S NAME: Kimberly Williams	TELEPHONE: (951) 248-0228
LICENSING EVALUATOR NAME: Laura Mejorado	TELEPHONE: 951-782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 07/29/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2021

LIC9099 (FAS) - (06/04)

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